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UPS

UPS

Ship, Track. Anytime, Anywhere

1.2M ratings
8588 reviews
#13 in free Business
💼 Business
📊 Productivity
Free

Details

Released
October 29, 2009
Updated
October 23, 2026

Features

Developer

UPS
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UPS screenshot #1 for iPhone
UPS screenshot #2 for iPhone
UPS screenshot #3 for iPhone
UPS screenshot #4 for iPhone
UPS screenshot #5 for iPhone
UPS screenshot #6 for iPhone
UPS screenshot #7 for iPhone
iphone
ipad
📉no. 13
Charts↘︎
📌Ready
Reviews summary↘︎
⭐8.6K
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your shipping and package tracking with a modern, intuitive interface. Gain peace of mind with an unrivalled view into your package's status, anytime and anywhere.

✓Easy to learn and master
✓Modern, clean, responsive UX
✓Game-changing functionality
✓Unrivalled package status view
✓Ship anytime, anywhere
Show original description

What users say about UPS

Reviews of UPS are mostly negative: the Business app is rated 4.6/5 from 1.2M App Store ratings. What users like most: convenient package tracking, helpful delivery updates. Top complaints: inaccurate delivery information, lack of communication from drivers. Summarized from real user reviews.

Positive things

  • 🚀Convenient package tracking
  • 📦Helpful delivery updates
  • 🔒Secure account setup
  • 👍User-friendly interface

Negative things

  • 🐛Inaccurate delivery information
  • 🚫Lack of communication from drivers
  • ⏱️Unreliable delivery times
  • 🤔Confusing app features
  • 👎Poor customer service
See all reviews

What's New in UPS

10.36.1

October 23, 2026

We're consistently updating our app experience, making UPS work better for you one release at a time. 

 Check out the newest additions to the app: - Pick up where you left off: Now you can start a shipment in one place and finish in another without losing your progress. - Find UPS locations for drop-offs or shipping and save them for future use. - Ship to more than 200 countries, upgrade parcels to UPS Ground and complete forms digitally. - Set delivery hold preferences to avoid missing deliveries when you're not at home.

More

Charts

Top Free

📉 13-1

Business

This app dropped -1 position in Business chart.

Last updated on November 1, 2026.

User reviews

Most RecentHighest RatedLowest Rated

good

good
AAirForve!

Delivery

Poor service
SScooterv8

Decent app

Performs functions well, but needs to be updated to today’s usage standards, including iPhone Duo support.
SSlickvic621

Suivi livraison difficile

Suivi difficile, pas de mise à jour depuis le 16 octobre et on est rendus au 27 octobre ! Mon paquet est rendu à quelle étape pour ma livraison ?
AAnthurium73

Worst delivery company

The app doesn’t let you update your delivery address (even though it’s correct) and then refuse to deliver your item, despite the correct address being on there. This is the worst delivery company I have had so many issues previously when them not delivering parcels even they are out for delivery and then just returning them to the seller dispute being in when they are due to be delivered. NEVER USE THEM!
Show more
Nnewmanv1606
See 8583 more reviews

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UPS® Network Carrier Mobile

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See developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Login and account issues

Bug

Tracking information not updating properly

Bug
✨

Requested Features

4 requests

Ability to provide specific delivery instructions

Feature

Real-time driver location tracking

Feature

More granular delivery time estimates

Feature

Seamless integration with other shipping providers

Feature

FAQ

What does the UPS app do?

The UPS app allows users to manage their shipping needs and track packages. It offers a modern and responsive user experience with functionality to provide an unrivalled view into your package's status, enabling you to ship anytime and anywhere.

What are the key features of the UPS app?

Key features include an easy-to-learn and master interface, a modern and clean user experience, game-changing functionality, and an unrivalled view into your package's status. It also supports shipping and tracking packages anytime and anywhere.

Is the UPS app free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

Who is the UPS app designed for?

The app is designed for anyone who needs to ship packages or track their deliveries. Its user-friendly design makes it accessible for both individuals and businesses looking for convenient mobile shipping and tracking solutions.