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UPS

UPS

Ship, Track. Anytime, Anywhere

1.2M ratings
8168 reviews
#18 in free Business
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • October 29, 2009
  • October 7, 2026

Features

Developer

UPS
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UPS screenshot #1 for iPhone
UPS screenshot #2 for iPhone
UPS screenshot #3 for iPhone
UPS screenshot #4 for iPhone
UPS screenshot #5 for iPhone
UPS screenshot #6 for iPhone
UPS screenshot #7 for iPhone
iphone
ipad
📊no. 18
Charts↘︎
📌Ready
Reviews summary↘︎
⭐8.2K
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your shipping and package tracking with a modern, intuitive interface. Gain peace of mind with an unrivalled view into your package's status, anytime and anywhere.

✓Easy to learn and master
✓Modern, clean, responsive UX
✓Game-changing functionality
✓Unrivalled package status view
✓Ship anytime, anywhere
Show original description

What users say

Summarized from real user reviews of UPS. Based on 1.2M reviews and a 4.6/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Convenient package tracking
  • 📦Helpful delivery updates
  • 🔒Secure account setup
  • 👍User-friendly interface

Negative things

  • 🐛Inaccurate delivery information
  • 🚫Lack of communication from drivers
  • ⏱️Unreliable delivery times
  • 🤔Confusing app features
  • 👎Poor customer service
See all reviews
+1

What's New in UPS

10.35.1

October 7, 2026

We're consistently updating our app experience, making UPS work better for you one release at a time. 

 Check out the newest additions to the app: - Pick up where you left off: Now you can start a shipment in one place and finish in another without losing your progress. - Find UPS locations for drop-offs or shipping and save them for future use. - Ship to more than 200 countries, upgrade parcels to UPS Ground and complete forms digitally. - Set delivery hold preferences to avoid missing deliveries when you're not at home.

More

Charts

Top Free

📊 18

Business

The app has maintained its position at 18 recently.

Last updated on October 12, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Not helpful

Can not seem to contact a person to pick up a package from local UPS location, cause drivers do not seem to want to deliver ontime.
ShakumdownShakumdown

Why bother

This app doesn’t work… Even if you select leave it front door the guy leaves it out at the end of my driveway by my mailbox every time Why bother asking if the driver isn’t gonna follow instructions anyways… I was just trying to change my delivery instructions. It has a box to check to release the package even if no one is there, but it simply doesn’t work.
Show more
ObiShawnKenobiObiShawnKenobi

Their delivery sucks

They can’t stay on the agreed upon delivery date Apparently they don’t have enough people to fulfill their
Tackett765Tackett765

Un disparate

Me pasan días esperando mi paquete y siempre llegan tarde
MassyMarialisMassyMarialis

Unexpected errors

Can’t even sign up to edit my shipments
Demand refundDemand refund
See 8163 more reviews

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See developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Login and account issues

Bug

Tracking information not updating properly

Bug
✨

Requested Features

4 requests

Ability to provide specific delivery instructions

Feature

Real-time driver location tracking

Feature

More granular delivery time estimates

Feature

Seamless integration with other shipping providers

Feature

FAQ

What does the UPS app do?

The UPS app allows users to manage their shipping needs and track packages. It offers a modern and responsive user experience with functionality to provide an unrivalled view into your package's status, enabling you to ship anytime and anywhere.

What are the key features of the UPS app?

Key features include an easy-to-learn and master interface, a modern and clean user experience, game-changing functionality, and an unrivalled view into your package's status. It also supports shipping and tracking packages anytime and anywhere.

Is the UPS app free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

Who is the UPS app designed for?

The app is designed for anyone who needs to ship packages or track their deliveries. Its user-friendly design makes it accessible for both individuals and businesses looking for convenient mobile shipping and tracking solutions.