UPS vs DHL Express Mobile App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UPS
Manage your shipping and package tracking with a modern, intuitive interface. Gain peace of mind with an unrivalled view into your package's status, anytime and anywhere.
- Easy to learn and master
- Modern, clean, responsive UX
- Game-changing functionality
- Unrivalled package status view
- Ship anytime, anywhere
Read full descriptionHide full description
The app is easy to learn and easier to master. Its modern, clean and responsive user experience offers game-changing functionality and gives you peace of mind with an unrivalled view into your package’s status. Happy shipping!
DHL Express Mobile App
Track shipments and manage deliveries efficiently. Locate nearby service points for drop-offs and collections, and get instant shipping rate estimates. Features include GPS location and camera barcode scanning.
- Shipment tracking
- Delivery management
- Service point locator
- Shipping rate calculator
- Barcode scanning
- GPS location services
Read full descriptionHide full description
The new DHL Express Mobile app lets you track your shipments and manage your deliveries all in one place. You can locate the nearest DHL Service Point for parcel drop off or collection, and quickly check shipping rates too – right on your smartphone. Advanced GPS location services and camera barcode scanning are also available. Download DHL Express Mobile today.
Screenshots
Verdict
The clearest difference is ratings volume: UPS at 1.2M against DHL Express Mobile App's 18K. UPS also leads on update cadence (every 3 weeks vs every 2 months) and chart position (#14 vs #175). DHL Express Mobile App's advantage is review sentiment (30% vs 20%) and iOS requirement (14.0 vs 17.0). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for UPS against 4.6 for DHL Express Mobile App. That said, the two scores are not equally well evidenced: UPS has 1.2M ratings behind it against 18K, so its average is the more settled of the two. Written reviews are what separate them: 20% of UPS's written reviews are positive against 30% of DHL Express Mobile App's.
UPS ships an update every 3 weeks, DHL Express Mobile App every 2 months. Both last shipped on September 24, 2026.
| Parameter | UPS | DHL Express Mobile App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.2M ratings) | 4.6 (18K ratings) |
| Positive reviews | 20.4% of reviews | 30.1% of reviews — better |
| Number of ratings | 1.2M — better | 18K |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #14 — better | #175 |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 186 MB | 90 MB |
| Age rating | 4+ | 4+ |
| Developer | UPS | DHL Express |
Customer experience
UPS
DHL Express Mobile App
User reviews
UPS
From 1.2M App Store ratingsWhat we love
- 🚀 Convenient package tracking
- 📦 Helpful delivery updates
- 🔒 Secure account setup
- 👍 User-friendly interface
Room to improve
- 🐛 Inaccurate delivery information
- 🚫 Lack of communication from drivers
- ⏱️ Unreliable delivery times
- 🤔 Confusing app features
- 👎 Poor customer service
DHL Express Mobile App
From 18K App Store ratingsWhat we love
- 🚀 Fast and reliable delivery
- 👍 Excellent customer service
- 💡 Convenient delivery options
- 🚀 Competitive shipping rates
- 🚀 Timely updates and tracking
Room to improve
- 🐛 Unreliable delivery and lost packages
- 👎 Poor communication and lack of updates
- 👎 Difficult to reach customer support
- 👎 Complicated app and website navigation
- 🐛 Tracking issues and inaccurate information
Bugs and requests
UPS
Reported bugs
3 issues- App crashes and freezes
- Login and account issues
- Tracking information not updating properly
Requested features
4 requests- Ability to provide specific delivery instructions
- Real-time driver location tracking
- More granular delivery time estimates
- Seamless integration with other shipping providers
DHL Express Mobile App
Reported bugs
4 issues- App crashes and freezes
- Tracking numbers not recognized
- Registration and login issues
- Incompatibility with certain devices
Requested features
4 requests- Ability to change delivery preferences within the app
- Live package tracking with estimated delivery times
- Improved communication and notifications
- Easier access to customer support
In-app purchases
UPS
No in-app purchases
DHL Express Mobile App
No in-app purchases
Questions
Is UPS free?
Is DHL Express Mobile App free?
Which has better reviews, UPS or DHL Express Mobile App?
Do UPS or DHL Express Mobile App have ads?
Which is updated more often, UPS or DHL Express Mobile App?
Which is more popular, UPS or DHL Express Mobile App?
Other comparisons
