UPS vs USPS Mobile®
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UPS
Manage your shipping and package tracking with a modern, intuitive interface. Gain peace of mind with an unrivalled view into your package's status, anytime and anywhere.
- Easy to learn and master
- Modern, clean, responsive UX
- Game-changing functionality
- Unrivalled package status view
- Ship anytime, anywhere
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The app is easy to learn and easier to master. Its modern, clean and responsive user experience offers game-changing functionality and gives you peace of mind with an unrivalled view into your package’s status. Happy shipping!
USPS Mobile®
Manage your mail and packages on the go. Track shipments, calculate postage, find nearby postal locations, and schedule pickups. Access digital mail previews and request mail holds for convenient postal services.
- Track shipments
- Calculate shipping prices
- Find Post Office locations
- Schedule package pickups
- Request mail holds
- Digital mail preview
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Access popular USPS.com® tools on the go with the “USPS Mobile® app: calculate shipping prices (limitations apply), find a Post Office™, look up a ZIP Code™, schedule a next-day pickup, request USPS to hold your mail, access Informed Delivery® to track packages and digitally preview incoming mail, and more. WHAT CAN IT DO? The USPS Mobile app allows you to: • Check the status of shipments sent using Priority Mail®, Priority Mail Express®, Certified Mail®, and certain other delivery services. Nickname your shipments and sign up for text and email alerts to notify you of the delivery status. • Calculate a Domestic or International Price to determine how much postage you will need when you ship a letter, card, large envelope, or package (limitations apply). Choose retail or online pricing, add any extra services you need, and view the total, too. • Find USPS® Locations when you need to get to a Post Office™, Self-Service Kiosk (APC®) or collection box with an easy-to-filter locator. The USPS Mobile app uses your device’s GPS to show your closest options on a map, along with their Regular Hours, Special Hours and Last Collection Times, and provides mapped results with driving, walking, or transit directions. • Look up a ZIP Code™ for any U.S. or Canadian address. • Schedule a free next-day pickup and have your Letter Carrier pick up Priority Mail®, Priority Mail Express®, Global Express Guaranteed®, or Merchandise Return Services shipments from your home or office during regular mail delivery. • Request Hold Mail Service while you’re away, and we’ll keep your mail at your local Post Office™ for you to pick up or be delivered by your carrier when you return. • Scan the barcode on shipping labels with your device’s camera (Note: this function is not available on iPad 1 and iPod Touch models without rear-facing cameras). The app recognizes the shipment and stores the label number, so you can stay on top of delivery status. Link to Informed Delivery to track packages and digitally preview your household’s incoming mail arriving soon; view grayscale images of the exterior, address side of letter-sized mailpieces.
Screenshots
Verdict
The clearest difference is review sentiment: USPS Mobile® at 48% against UPS's 20%. USPS Mobile® also leads on rating (4.8 vs 4.6). UPS's advantage is update cadence (every 3 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
USPS Mobile® holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 1.2M and 1.6M respectively. Written reviews point the same way: 20% of UPS's written reviews are positive against 48% of USPS Mobile®'s.
UPS ships an update every 3 weeks, USPS Mobile® every 2 months. Both last shipped on September 24, 2026.
| Parameter | UPS | USPS Mobile® |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.2M ratings) | 4.8 (1.6M ratings) — better |
| Positive reviews | 20.4% of reviews | 48.3% of reviews — better |
| Number of ratings | 1.2M | 1.6M — better |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #14 — better | #38 |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 186 MB | 20 MB |
| Age rating | 4+ | 4+ |
| Developer | UPS | United States Postal Service |
Customer experience
UPS
USPS Mobile®
User reviews
UPS
From 1.2M App Store ratingsWhat we love
- 🚀 Convenient package tracking
- 📦 Helpful delivery updates
- 🔒 Secure account setup
- 👍 User-friendly interface
Room to improve
- 🐛 Inaccurate delivery information
- 🚫 Lack of communication from drivers
- ⏱️ Unreliable delivery times
- 🤔 Confusing app features
- 👎 Poor customer service
USPS Mobile®
From 1.6M App Store ratingsWhat we love
- 🚀 Lightning-fast app
- 🔒 Robust security features
- 👍 Convenient for tracking packages
- 💡 Helpful informed delivery feature
Room to improve
- 🐛 Buggy and glitchy
- 🔄 Constantly redirecting to website
- 🤔 Confusing user interface
- 🔍 Lacking package management features
Bugs and requests
UPS
Reported bugs
3 issues- App crashes and freezes
- Login and account issues
- Tracking information not updating properly
Requested features
4 requests- Ability to provide specific delivery instructions
- Real-time driver location tracking
- More granular delivery time estimates
- Seamless integration with other shipping providers
USPS Mobile®
Reported bugs
4 issues- Tracking not working after updates
- Unable to delete delivered packages
- App crashes when trying to track
- Inconsistent package status updates
Requested features
4 requests- Allow renaming of tracking numbers
- Implement stay-logged-in functionality
- Add push notifications for package updates
- Integrate more USPS services natively
In-app purchases
UPS
No in-app purchases
USPS Mobile®
No in-app purchases







