UPS Mobile Delivery

UPS Mobile Delivery

by UPS

146 ratings
70 reviews
Free

Details

  • Released
  • Updated
  • November 16, 2021
  • November 29, 2025

Features

UPS Mobile Delivery screenshot #1 for iPhone
UPS Mobile Delivery screenshot #2 for iPhone
UPS Mobile Delivery screenshot #3 for iPhone
iphone
ipad
πŸ–ΌοΈGet Icon
Iconsβ†˜οΈŽ

About

This app allows UPS employees to manage deliveries and pickups directly from their personal devices. It provides stop details, navigation, and guidance for completing delivery processes, including handling special requirements and exceptions. Employees can also build manifests by scanning packages and communicate with their local center.

βœ“Manage deliveries and pickups
βœ“View stop details and notes
βœ“Integrated navigation
βœ“Handle accessorials (COD, Signature Required)
βœ“Record delivery exceptions
βœ“Build manifests by scanning packages
βœ“Two-way communication with local center
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What users say

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What's New in UPS Mobile Delivery

6.20.5

November 29, 2025

Fixed infinite loading that could occur on startup.

User reviews

The app Still won’t let me on!

I have called technical support thru UPSers . com, & got some good info. So I did the step by step Carefully, & I even waited over two hours after being able to login to that website, cause it said it could take a couple hours. But still same results. 😣 I’ve been trying for THREE DAYS, ALL DAY LONG.
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Full of Bugs

App is still to this day very clunky and loaded with bugs that make the user’s interactions while using very undesirable. Still crashes frequently which is crazy coming from such a large company like UPS and for them to be okay with it. Even the whole color theme is off being primarily blues and greens when UPS uses gold and brown as their trademark colors. Definitely needs some TLC sooner rather than later. Figure it out
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fake

Put me a wait too long and never get jobs! Fake!

Camera does not work with Apple

The app works the same as on the diad but the camera will NOT scan packages. When I go to help another driver, I have to type the tracking numbers in. Out of 30, it scanned 2. Out of 25, it scanned 3. It's ridiculous they can't get the app to work with the iPhone camera. I'll definitely have an android again next year because it's been a headache this year and it wasn't a problem on my android last year.
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Barcode scanning!

After reading complaints on the barcode scanning, I thought I would share my experience. If you slowly move your phone closer or further away from the barcode, it generally tends to capture it. As others have also pointed out, tilting it slightly has seemed to help on occasion as well.

Developer apps

User experience

🐞

Reported Bugs

19 issues

Barcode scanner doesn't work on iPhone (macro lens issue)

Bug

App crashes when package has notes attached (RTS, signature required, etc.)

Bug

Navigation sends drivers to wrong addresses

Bug

Cannot proceed past note window to confirm delivery

Bug

Login fails after authentication verification

Bug

App freezes during manifest building

Bug

Punch out won't accept mileage or time input

Bug

Manifest sorting broken and doesn't sort as requested

Bug

Multiple taps required to open delivery stops

Bug

App signs out after 30 minutes of inactivity

Bug

Navigation defaults to wrong address on same street

Bug

Manifest updates take 15-20 minutes to reflect

Bug

Proximity sensor causes screen to go dark unexpectedly

Bug

App crashes on startup for some iOS versions

Bug

Scrolling through itinerary causes app to hang

Bug

Cannot build manifest without manual entry on iPhone

Bug

Stop completion button doesn't activate with notes

Bug

Accidental punch in as full driver possible without confirmation

Bug

Punch in doesn't sync across multiple devices

Bug
✨

Requested Features

13 requests

Bluetooth barcode scanner support

Feature

Macro lens support for iPhone 14 Pro and newer models

Feature

Default navigation app selection (Google Maps option)

Feature

Current location zoom button on map

Feature

Ability to set preferred defaults (driving vs walking)

Feature

Numeric sequence indicators on delivery map overview

Feature

Ability to void incorrectly sheeted stops

Feature

Auto-highlight next delivery address in manifest

Feature

Sync punch in/out across multiple devices

Feature

Option to disable proximity sensor screen lock

Feature

Better support for packages with delivery notes

Feature

Add customer names and business details to app

Feature

Remote punch out capability

Feature

FAQ

What does the UPS Mobile Delivery app do?

The UPS Mobile Delivery app is designed for UPS employees to manage their delivery and pickup operations directly from their personal devices. It provides features like viewing stop details, using navigation, handling special delivery requirements, recording exceptions, and building manifests by scanning packages.

How does the app help with deliveries?

The app guides employees through the delivery process by providing specific stop details, including any special accessorials like COD or signature requirements, and notes. It also offers integrated navigation and helps in properly status exceptions if a delivery cannot be completed.

Can I build my delivery manifest with this app?

Yes, employees can build their manifest within the application by scanning the packages they will be servicing. The integrated technology then pulls these stops into their manifest, streamlining the preparation process.

Is this app free to use?

Based on the provided information, the app is free for UPS employees to use. Access is available in full when a UPS employee signs up through the BYOD (Bring Your Own Device) process.

What kind of communication features does the app offer?

The application includes two-way communication between the local center and the employee. This allows for engaging on updates as necessary, ensuring efficient coordination and information sharing during operations.