Via Driver vs UPS Mobile Delivery
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Via Driver
This app allows drivers to set their own schedules and earn predictable income with advance hourly rates and promotions. It offers 24/7 live support and a seamless driving experience by optimizing routes and pickups.
- Own your schedule
- Predictable earnings with advance rates
- 24/7 live support
- Smarter, seamless driving experience
- Optimized routes and pickups
Read full descriptionHide full description
Download the app and sign up today to start earning! OWN YOUR SCHEDULE Choose when and how much you want to drive. PREDICTABLE EARNINGS Say goodbye to guesswork. We’ll send you hourly rates — and special promos — in advance, so you can plan ahead. ACCESS TO 24/7 SUPPORT You’re not on the road alone — Via’s Live Support team offers 24/7 assistance, and you’ll be connected with a real person, too. SMARTER, SEAMLESS EXPERIENCE We take people where they need to go in the most efficient way possible, and riders are picked up on nearby corners — which means fewer unnecessary detours. Don’t have an account yet? Download the app and click on “sign up”. Qualified drivers will be invited to complete their registration and get on the road with Via! Want to ride instead? Download the Via Rider app. Notes: The Via Driver app required up to 2GB of data per month. As the app provides navigation services, it is essential for the GPS to run in the background while you are driving with Via in order to provide continuous navigation.
UPS Mobile Delivery
This app allows UPS employees to manage deliveries and pickups directly from their personal devices. It provides stop details, navigation, and guidance for completing delivery processes, including handling special requirements and exceptions. Employees can also build manifests by scanning packages and communicate with their local center.
- Manage deliveries and pickups
- View stop details and notes
- Integrated navigation
- Handle accessorials (COD, Signature Required)
- Record delivery exceptions
- Build manifests by scanning packages
- Two-way communication with local center
Read full descriptionHide full description
UPS Employees can enjoy the convenience of performing the delivery and pickup functionality for usage on the road on their personal device. The intuitiveness of the application guides you through the steps for completing the activity. The employee that is planned within the system will be provided with a manifest of their stops with ability to use navigation using their local maps. On each stop the employee is provided stop details with any specific unique accessorials (COD, Signature Required, Adult Signature Required) or notes associated to that stop (Beware of Dog). Based on those accessorials the application will guide you through the best way to complete the delivery process. Can’t complete the delivery? No problem the application also has the exceptions you would need to properly status for the customer. Also, employees can enjoy the ability of building a manifest within the application by scanning the packages they will be servicing and through the integrated technology pull those stops into their manifest. Completing pickup functionality can also be performed from within the application. Two way communication between the local center and you allows for engaging on updates as necessary. The use of this application is available in full when the UPS employee signs up through the BYOD process.
Screenshots
Verdict
The clearest difference is rating: Via Driver at 4.3 against UPS Mobile Delivery's 2.0. Via Driver also leads on ratings volume (4.4K vs 146) and review sentiment (22% vs 6%). UPS Mobile Delivery's advantage is monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Via Driver holds the better App Store score, 4.3 against 2.0. That said, the two scores are not equally well evidenced: Via Driver has 4.4K ratings behind it against 146, so its average is the more settled of the two. Written reviews point the same way: 22% of Via Driver's written reviews are positive against 6% of UPS Mobile Delivery's.
Via Driver ships an update every 3 weeks, UPS Mobile Delivery every 5 weeks. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.
| Parameter | Via Driver | UPS Mobile Delivery |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (4.4K ratings) — better | 2.0 (146 ratings) |
| Positive reviews | 22.2% of reviews — better | 5.7% of reviews |
| Number of ratings | 4.4K — better | 146 |
| Update frequency | Every 3 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 165 MB | 57 MB |
| Age rating | 4+ | 4+ |
| Developer | Via Transportation, Inc. | UPS |
Customer experience
Via Driver
UPS Mobile Delivery
User reviews
Via Driver
From 4.4K App Store ratingsWhat we love
- 🚀 Flexible schedule
- 💡 Unique pickup concept
- 👍 Great customer service
Room to improve
- 🐛 Buggy and glitchy app
- 🗺️ Poor navigation and GPS
- 💰 Low pay and unfair practices
- 🔋 Battery draining app
UPS Mobile Delivery
From 146 App Store ratingsWhat we love
- ✅ Works better than previous versions
- 📱 Allows use of personal iPhone instead of company device
- 🎯 Improved responsiveness compared to Android version
- 📍 Navigation functionality (when working)
- ⚡ Faster performance in recent updates
Room to improve
- 🐛 Barcode scanning fails frequently on iPhone
- ❌ App crashes and freezes regularly
- 🔐 Login and authentication issues
- 📍 Navigation pulls up wrong addresses
- ⏱️ Slow app responsiveness and multiple taps needed
Bugs and requests
Via Driver
Reported bugs
3 issues- Frequent app crashes
- Issues with registration and login
- Incorrect pickup/dropoff locations
Requested features
3 requests- Integration with other navigation apps
- Improved earnings transparency
- Better driver support and communication
UPS Mobile Delivery
Reported bugs
19 issues- Barcode scanner doesn't work on iPhone (macro lens issue)
- App crashes when package has notes attached (RTS, signature required, etc.)
- Navigation sends drivers to wrong addresses
- Cannot proceed past note window to confirm delivery
- Login fails after authentication verification
Show 14 moreShow fewer
- App freezes during manifest building
- Punch out won't accept mileage or time input
- Manifest sorting broken and doesn't sort as requested
- Multiple taps required to open delivery stops
- App signs out after 30 minutes of inactivity
- Navigation defaults to wrong address on same street
- Manifest updates take 15-20 minutes to reflect
- Proximity sensor causes screen to go dark unexpectedly
- App crashes on startup for some iOS versions
- Scrolling through itinerary causes app to hang
- Cannot build manifest without manual entry on iPhone
- Stop completion button doesn't activate with notes
- Accidental punch in as full driver possible without confirmation
- Punch in doesn't sync across multiple devices
Requested features
13 requests- Bluetooth barcode scanner support
- Macro lens support for iPhone 14 Pro and newer models
- Default navigation app selection (Google Maps option)
- Current location zoom button on map
- Ability to set preferred defaults (driving vs walking)
Show 8 moreShow fewer
- Numeric sequence indicators on delivery map overview
- Ability to void incorrectly sheeted stops
- Auto-highlight next delivery address in manifest
- Sync punch in/out across multiple devices
- Option to disable proximity sensor screen lock
- Better support for packages with delivery notes
- Add customer names and business details to app
- Remote punch out capability
In-app purchases
Via Driver
No in-app purchases
UPS Mobile Delivery
No in-app purchases
Questions
Is Via Driver free?
Is UPS Mobile Delivery free?
Which has better reviews, Via Driver or UPS Mobile Delivery?
Do Via Driver or UPS Mobile Delivery have ads?
Which is updated more often, Via Driver or UPS Mobile Delivery?
Other comparisons
