Not working correctly
Shows I have mail coming but will not show a picture of what it is
Do Not Waste Your Time
By far the most frustrating app I’ve ever attempted to use. Getting signed in is impossible…after entering dual authentication it repeatedly gives an error. Have never successfully logged into app without tech support. Useless.
App doesn’t work on login
It crashes when you login. Useless.
Yes - It’s back!
I’ve missed the old Informed Delivery app. I hated using the USPS app after it was discontinued. Now I can see just what I want as soon as I log in. 2 stars off because - just like the USPS app and website, you have to log in EVERY time. Hate that! I don’t use face recognition so still type in my info. The previous Informed Delivery app kept you logged in. Give us the option to stay logged I. And this is a 5 star app!
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I cannot create an account or access an existing one
The app says my account has been deleted. But trying to create a new one gets the response that the username and email are already taken. I see from other reviews that this is a common problem. I realize this is not the fault of the app itself but rather the processing going on behind it.
Care
It’s nice to have Uncle Sam back taking care of us and our Mail. This app is great very user friendly thank you
Issues
Very slow, doesn’t even inform me of my mail.
Love the app!
Great app
Face ID no longer works
These last few days I receive an error when trying to sign in via Face ID, which o usually have no problem with. It simply will not let me and tells me to sign in with my username and password instead. It used to work just fine until recently, when I, also, suddenly need to sign in every single time I enter the app. Please fix! Thank you.
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No keyboard all of a sudden.
Difficult to log in when there’s no keyboard.
Makes you sign in every single time
Love the app, I already subscribed to the emails and get every day w/o signing in
App is on my LOCKED phone, WHY require me to login every single time to access an app that shows my mail?? Apps, that do not make signing in simple… Will earn one star from me.
Update - Hey, USPS, how about you remove the requirement for someone to sign in EACH & EVERY they want to access the app - I have no problem with my login but it’s a PITA to access a simple app that does nothing more than show me a screenshot of my upcoming / past delivered mail. We’re not talking about a banking website!
App is on my LOCKED phone, WHY require me to login every single time to access an app that shows my mail?? Apps, that do not make signing in simple… Will earn one star from me.
Update - Hey, USPS, how about you remove the requirement for someone to sign in EACH & EVERY they want to access the app - I have no problem with my login but it’s a PITA to access a simple app that does nothing more than show me a screenshot of my upcoming / past delivered mail. We’re not talking about a banking website!
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App doesn’t work
Constantly says things were delivered that weren’t and constantly logs me out for no reason
Great app!
Love it
Does not work
The app has an error which prevents account from being set up.
Delete The Old USPS App & Use This
The Old USPS App Is The Worst & Most Outdated Interface I Have Ever Seen But This Is Honestly The Light At The End Of The Tunnel. Sure, The App Can Have A Cleaner Design Hence My 4 Star Review But This Is Very Solid + Has Dark Mode!
Pass on this
This app does not like if u already have an account
Stopped working…
In the last few weeks, the app stopped showing expected mail and images of mail, even though there’s mail that comes. It now only shows advertisements from USPS that is somehow considered “mail”.
Way more useful than I would’ve thought!!!
I downloaded this app based on a demonstration given at a previous job. Fast forward to today… I use it on an almost daily basis. And it is honestly the only app I allow notifications from.
Pros: I love that it shows scans of every individual piece of mail I get and I can look back and see what mail I got when. It is also so useful when I have priority mail / packages shipped via USPS.
Cons: None
An easy 5 stars from this avg, “every day” user.
Pros: I love that it shows scans of every individual piece of mail I get and I can look back and see what mail I got when. It is also so useful when I have priority mail / packages shipped via USPS.
Cons: None
An easy 5 stars from this avg, “every day” user.
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Face ID
Nice addition. Do have to sort through ad clutter to view mail. Still not optimized for iPad.
Informed Delivery App Crashes
As of March 3 2026 the app crashes when you attempt to view mail photos. The ability to select photos of mail that was not delivered has been removed. Terrible app.
