MetLife US vs Informed Delivery® Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MetLife US
Manage your MetLife benefits efficiently with this app. Access dental and disability coverage details, find providers, and track claims. Securely access your information and update personal details on the go.
- Access dental coverage and claims
- Find and book dentist appointments
- Review disability claim information
- Report absences and update direct deposit
- Access Group Life, Accident & Health, Group Legal, and Vision products
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Manage your benefits anytime, anywhere, with the MetLife US App. Designed to align with the MyBenefits web experience, the app provides convenient access to the tools and information you need, all in one place, plus enhanced features and functionality. Key Features: Dental • View coverage and claims • Find a dentist • Get personalized treatment estimates • Access your ID card Disability • File and manage claims • View claim details and status updates • Contact your case manager • Upload documents securely • Update direct deposit information Additional Benefits Access information for a variety of MetLife products, including: • Group Life Insurance • Supplemental Health Benefits • Group Legal Plans • Vision Coverage • And more For additional product information and benefit resources, visit MetLife.com
Informed Delivery® Mobile
Preview your mail and packages before they arrive with daily notifications. See grayscale images of letter-sized mail and get USPS tracking updates for packages. Interact with digital content linked to your mail.
- Mail and package preview
- Daily digest notifications
- Grayscale mail images
- Digital content interaction
- USPS package tracking
- Delivery status updates
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The Informed Delivery® Mobile application allows you to start your mornings with a preview of your day’s USPS mail and packages. This free app let's you see photos of your mail before it arrives and receive USPS tracking updates. You can use the app to: • Create your account or sign-in with an existing account. • Get daily digest notifications to preview your mail and packages scheduled to arrive soon. • See grayscale images of your mail before it arrives*. Images are of the exterior, address side only of letter sized mail. • Interact with mailer-provided digital content associated with your mail (e.g. - special offers, related links). • Scan eligible tracking numbers or label barcodes to track the status of your inbound or outbound USPS packages. • Get delivery status updates directly to your smartphone. *Images are only provided for letter-sized mailpieces that are processed through USPS’s automated equipment. Mail and packages may not arrive the same day you get a notification – please allow several days for delivery.
Screenshots
Verdict
The clearest difference is review sentiment: Informed Delivery® Mobile at 65% against MetLife US's 9%. Informed Delivery® Mobile also leads on rating (4.9 vs 4.2) and ratings volume (133K vs 25K). MetLife US's advantage is device support (3 vs 1) and iOS requirement (15.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Informed Delivery® Mobile holds the better App Store score, 4.9 against 4.2. That said, the two scores are not equally well evidenced: Informed Delivery® Mobile has 133K ratings behind it against 25K, so its average is the more settled of the two. Written reviews point the same way: 9% of MetLife US's written reviews are positive against 65% of Informed Delivery® Mobile's.
MetLife US ships an update every 6 weeks, Informed Delivery® Mobile every 2 months. Both last shipped on November 5, 2026.
| Parameter | MetLife US | Informed Delivery® Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (25K ratings) | 4.9 (133K ratings) — better |
| Positive reviews | 9.4% of reviews | 64.9% of reviews — better |
| Number of ratings | 25K | 133K — better |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #108 | #24 — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 23 MB | 145 MB |
| Age rating | 12+ | 4+ |
| Developer | MetLife | United States Postal Service |
Customer experience
MetLife US
Informed Delivery® Mobile
User reviews
MetLife US
From 25K App Store ratingsWhat we love
- ⭐ Simple and easy to use
- 💨 Quick registration process
- 🤝 Good customer service
Room to improve
- 🐛 Frequent app crashes and errors
- 🤯 Confusing and unintuitive navigation
- 🔍 Lack of detailed coverage information
- 🕰️ Slow app performance
- 🔒 Security and privacy concerns
Informed Delivery® Mobile
From 133K App Store ratingsWhat we love
- 👍 Thoughtfully designed and user-friendly
- 🚀 Efficient and fast app experience
- 💡 Convenient mail and package tracking
- 👍 Smooth and easy login
Room to improve
- 🐛 Address validation issues
- 🐛 Ineligibility for Informed Delivery despite USPS website access
Bugs and requests
MetLife US
Reported bugs
4 issues- Registration process fails to complete
- App unable to load user profile and account details
- Inconsistencies between app and website data
- Unreliable payment processing
Requested features
4 requests- Ability to view detailed policy and claims information
- Improved search and filtering for providers
- Integration with mobile wallets for digital insurance cards
- Enhanced user profile management
Informed Delivery® Mobile
Reported bugs
2 issues- Address validation issues
- Ineligibility for Informed Delivery despite USPS website access
Requested features
1 request- Restore missing 'Report Missing Mail' feature
In-app purchases
MetLife US
No in-app purchases
Informed Delivery® Mobile
No in-app purchases






