Comparison

MetLife US vs Informed Delivery® Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MetLife US

Manage your MetLife benefits efficiently with this app. Access dental and disability coverage details, find providers, and track claims. Securely access your information and update personal details on the go.

Highlights
  • Access dental coverage and claims
  • Find and book dentist appointments
  • Review disability claim information
  • Report absences and update direct deposit
  • Access Group Life, Accident & Health, Group Legal, and Vision products
Features
Currently charting
Read full description

Manage your benefits anytime, anywhere, with the MetLife US App. Designed to align with the MyBenefits web experience, the app provides convenient access to the tools and information you need, all in one place, plus enhanced features and functionality. Key Features: Dental • View coverage and claims • Find a dentist • Get personalized treatment estimates • Access your ID card Disability • File and manage claims • View claim details and status updates • Contact your case manager • Upload documents securely • Update direct deposit information Additional Benefits Access information for a variety of MetLife products, including: • Group Life Insurance • Supplemental Health Benefits • Group Legal Plans • Vision Coverage • And more For additional product information and benefit resources, visit MetLife.com

About

Informed Delivery® Mobile

Preview your mail and packages before they arrive with daily notifications. See grayscale images of letter-sized mail and get USPS tracking updates for packages. Interact with digital content linked to your mail.

Highlights
  • Mail and package preview
  • Daily digest notifications
  • Grayscale mail images
  • Digital content interaction
  • USPS package tracking
  • Delivery status updates
Features
Currently charting
Read full description

The Informed Delivery® Mobile application allows you to start your mornings with a preview of your day’s USPS mail and packages. This free app let's you see photos of your mail before it arrives and receive USPS tracking updates. You can use the app to: • Create your account or sign-in with an existing account. • Get daily digest notifications to preview your mail and packages scheduled to arrive soon. • See grayscale images of your mail before it arrives*. Images are of the exterior, address side only of letter sized mail. • Interact with mailer-provided digital content associated with your mail (e.g. - special offers, related links). • Scan eligible tracking numbers or label barcodes to track the status of your inbound or outbound USPS packages. • Get delivery status updates directly to your smartphone. *Images are only provided for letter-sized mailpieces that are processed through USPS’s automated equipment. Mail and packages may not arrive the same day you get a notification – please allow several days for delivery.

Screenshots

MetLife US4 screens
Informed Delivery® Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: Informed Delivery® Mobile at 65% against MetLife US's 9%. Informed Delivery® Mobile also leads on rating (4.9 vs 4.2) and ratings volume (133K vs 25K). MetLife US's advantage is device support (3 vs 1) and iOS requirement (15.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Informed Delivery® Mobile holds the better App Store score, 4.9 against 4.2. That said, the two scores are not equally well evidenced: Informed Delivery® Mobile has 133K ratings behind it against 25K, so its average is the more settled of the two. Written reviews point the same way: 9% of MetLife US's written reviews are positive against 65% of Informed Delivery® Mobile's.

UpkeepUpdate frequency

MetLife US ships an update every 6 weeks, Informed Delivery® Mobile every 2 months. Both last shipped on November 5, 2026.

Scorecard6 real differences · 5 level
MetLife US versus Informed Delivery® Mobile: the parameters behind the verdict, then further details
ParameterMetLife USInformed Delivery® Mobile
PriceFreeFree
Rating4.2 (25K ratings)4.9 (133K ratings) — better
Positive reviews9.4% of reviews64.9% of reviews — better
Number of ratings25K133K — better
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#108#24 — better
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.0 — better18.0
Further details — not scored
Size23 MB145 MB
Age rating12+4+
DeveloperMetLifeUnited States Postal Service

Customer experience

MetLife US

All ratings25,422 ratings
Positive78.7%
Neutral3.7%
Negative17.5%
Written reviews318 reviews
Positive9.4%
Neutral5.0%
Negative85.5%

Informed Delivery® Mobile

All ratings104,118 ratings
Positive97.1%
Neutral1.2%
Negative1.6%
Written reviews633 reviews
Positive64.9%
Neutral8.5%
Negative26.5%

User reviews

MetLife US

From 25K App Store ratings

What we love

  • ⭐ Simple and easy to use
  • 💨 Quick registration process
  • 🤝 Good customer service

Room to improve

  • 🐛 Frequent app crashes and errors
  • 🤯 Confusing and unintuitive navigation
  • 🔍 Lack of detailed coverage information
  • 🕰️ Slow app performance
  • 🔒 Security and privacy concerns

Informed Delivery® Mobile

From 133K App Store ratings

What we love

  • 👍 Thoughtfully designed and user-friendly
  • 🚀 Efficient and fast app experience
  • 💡 Convenient mail and package tracking
  • 👍 Smooth and easy login

Room to improve

  • 🐛 Address validation issues
  • 🐛 Ineligibility for Informed Delivery despite USPS website access

Bugs and requests

MetLife US

Reported bugs

4 issues
  • Registration process fails to complete
  • App unable to load user profile and account details
  • Inconsistencies between app and website data
  • Unreliable payment processing

Requested features

4 requests
  • Ability to view detailed policy and claims information
  • Improved search and filtering for providers
  • Integration with mobile wallets for digital insurance cards
  • Enhanced user profile management

Informed Delivery® Mobile

Reported bugs

2 issues
  • Address validation issues
  • Ineligibility for Informed Delivery despite USPS website access

Requested features

1 request
  • Restore missing 'Report Missing Mail' feature

In-app purchases

None

MetLife US

No in-app purchases

None

Informed Delivery® Mobile

No in-app purchases

Questions

Is MetLife US free?
MetLife US is free to download, with no in-app purchases.
Is Informed Delivery® Mobile free?
Informed Delivery® Mobile is free to download, with no in-app purchases.
Which has better reviews, MetLife US or Informed Delivery® Mobile?
Informed Delivery® Mobile is rated higher. MetLife US averages 4.2 out of 5 from 25K ratings, while Informed Delivery® Mobile averages 4.9 from 133K ratings.
Do MetLife US or Informed Delivery® Mobile have ads?
Neither MetLife US nor Informed Delivery® Mobile shows ads.
Which is updated more often, MetLife US or Informed Delivery® Mobile?
MetLife US ships an update every 6 weeks, and Informed Delivery® Mobile every 2 months. Most recently, MetLife US was updated on November 5, 2026 and Informed Delivery® Mobile on November 5, 2026.
Which is more popular, MetLife US or Informed Delivery® Mobile?
MetLife US currently peaks at #108 in the App Store charts, and Informed Delivery® Mobile at #24. Chart position reflects recent download velocity rather than total install base.

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