Accidentally billed
Response from developer
Hello, We’d like to clarify that we do not charge any amount without user permission. As per Apple’s subscription policy, if a free trial is started, it will automatically renew into a paid subscription unless it is cancelled at least 24 hours before the trial period ends. Please contact Apple Support here- https://support.apple.com/. They will immediately help you.
The worst
Response from developer
Hello, We’d like to tell that the Ocean Preschool app is free to download, and we have a dedicated section with 20 free games that kids can enjoy without a subscription or charge. We also offer a 3/7-day free trial, which unlocks the whole app so families can explore all the available content before deciding. The payment option is for families who want unlimited access to the whole App. It helps us continue adding new content, keep the app ad-free, and maintain a safe environment for kids. If you have any suggestions to help us improve, please let us know at support@kidloland.com.
Spamming Rate Us
The first one is a good one
Good
Response from developer
Hi, thank you so much for the 5-star review! 😊 We’re so happy to hear that your daughter is enjoying the games. Providing fun, safe, and engaging content for children is our top priority. If you ever have any questions or feedback, please feel free to reach out to us at support@kidloland.com!
