Don’t try a pick up order with ASAP
I’ve tried multiple times to order an advance, and by the time you get to the checkout screen, the pick up window is expired and it will not let you alter the option and cancels the order. Promo codes are great to offer for discounted online ordering if it would actually work.
Can’t order
Why can’t I order at any location. Just constantly says restaurant is not taking orders. I understand you are updating the POS systems but this have been over a month now. I really would prefer to use the app.
plz fix
i can’t order at any location & im hungry
boo this app sucks
this app has aged me dramatically and i think that you should probs workshop this ish asap
Love Tom’s, hate the app (updated)
I frequently cannot checkout in the app, with no error messages. Just click and nothing.
Update:
Several months later still can’t check out in the app, AND turns out they have been saving card information without asking for every order I placed.
GET IT TOGETHER TOMS. This is embarrassing.
Update:
Several months later still can’t check out in the app, AND turns out they have been saving card information without asking for every order I placed.
GET IT TOGETHER TOMS. This is embarrassing.






