Freezing
Not working properly freezing most of the time.
Good app
I’ve been a loyal TomTom GO user for many years, and it’s become my preferred navigation app. The routing is excellent, traffic information is reliable, and the overall experience is polished. However, there are two missing features that prevent me from giving it more than 3 stars. If these were added, this would easily be a 5-star app.
The biggest omission is CarPlay instrument cluster support. On my Audi A5, both Apple Maps and Google Maps display turn-by-turn directions in the Virtual Cockpit as well as on the CarPlay screen. TomTom only displays navigation on the CarPlay display. Apple provides APIs for this (CPTemplateApplicationInstrumentClusterScene, CPNavigationSession, CPManeuver, and related CarPlay navigation APIs), so it would be fantastic to see TomTom implement support for compatible vehicles. Being able to glance at the driver’s display instead of the centre screen is a genuine usability and safety improvement.
Secondly, I’d love to see a persistent “avoid roads” feature. There are roads I never want to use, such as a nearby ford, but the only current workaround is “Avoid part of route”, which is temporary and isn’t available in CarPlay. A simple list of roads that users can permanently avoid during route planning would make the app much more practical for everyday use. Using my phone whilst driving is not feasible, illegal in UK.
TomTom GO already does so many things well, which is why these omissions stand out. I genuinely hope the team considers adding both features, because if they did, this would immediately become a 5-star app.
The biggest omission is CarPlay instrument cluster support. On my Audi A5, both Apple Maps and Google Maps display turn-by-turn directions in the Virtual Cockpit as well as on the CarPlay screen. TomTom only displays navigation on the CarPlay display. Apple provides APIs for this (CPTemplateApplicationInstrumentClusterScene, CPNavigationSession, CPManeuver, and related CarPlay navigation APIs), so it would be fantastic to see TomTom implement support for compatible vehicles. Being able to glance at the driver’s display instead of the centre screen is a genuine usability and safety improvement.
Secondly, I’d love to see a persistent “avoid roads” feature. There are roads I never want to use, such as a nearby ford, but the only current workaround is “Avoid part of route”, which is temporary and isn’t available in CarPlay. A simple list of roads that users can permanently avoid during route planning would make the app much more practical for everyday use. Using my phone whilst driving is not feasible, illegal in UK.
TomTom GO already does so many things well, which is why these omissions stand out. I genuinely hope the team considers adding both features, because if they did, this would immediately become a 5-star app.
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Out dated
This app has been the same for years, never any updates this could be so much better. Apple Maps are more advanced so don’t waste your money on this app
Maps are not reliable
The maps have tried to send me on incorrect routes multiple times. Nearly got completely stuck in London as the map was navigating to restricted streets. But biggest issue is the over busy graphics (that look out of date) and confusing colour scheme. It’s hard to tell a busy road red/orange pattern from a non permitted road. Sometimes the blue travel lines are unclear, especially exiting motorways-when you need clear directions the most.
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Not worth paying
Free TomTom app shows green roads for smooth traffic. This paid app shows congestion, but not the gratifying green roads where traffic is flowing smooth. That’s not ideal.
Very buggy, do not buy
I got the app, configured it for my truxk measurements and road preferences, seemed to work so I bought an annual subscription. A fee days later, it loaded and said subscription EXPIRED (!!), even after restarting, probably because if you have no internet defaults to that, and so I needed to download a competitor app. Once I got back the internet signal I started the app again, lo and behold the subscription was magically back in there...so I used it on my next trip, and I risked twice an ACCIDENT as it wanted me to turn the wrong way into unpaved roads! So I went in my profile, and my profile was ERASED and the vehicle type back to car. It's not acceptable to have such a POOR QUALITY app for such a HIIGH SUBSCRIPTION PRICE. And the fact that such failure is random (might happen when you more need indications without internet) and silent (vehicle profile and road preferences deleted) makes it also DANGEROUS to rely on.
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Not worth paying
I had to try this because I enjoy TomTom in my jeep gladiator. This is not good. Not even as good as the free TomTom app. It doesn’t show traffic congestion on roads. The speed limits are wrong in multiple locations. There’s one female voice included that provides full voice support.
I can’t believe this required me to waste twenty bucks to try it. On day 1 after one drive, I already cancelled the subscription. TomTom should be ashamed of this app for a paid app. And I actually love the TomTom navigation in my Gladiator, but it never pulls in traffic data and Stellantis can’t fix it.
I can’t believe this required me to waste twenty bucks to try it. On day 1 after one drive, I already cancelled the subscription. TomTom should be ashamed of this app for a paid app. And I actually love the TomTom navigation in my Gladiator, but it never pulls in traffic data and Stellantis can’t fix it.
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Nav
Won’t let me put it on truck I’m paying 7 a month it won’t let me access truck
Nearly helpfully in Turkey
The mapping and routing was mostly good although it did try to take us routes in Antalya that neither Google or Waze suggested.
Speed limits were the big problem. These were constantly wrong and Di not match the road signs.
The biggest example was 110 in the very well sign posted 70 Demirkapi Tuneli on the D687 in both directions. This is a new tunnel and is sign posted at 70 all the way through the tunnel.
Turkish speed limit signs are sporadic at best so I was hoping for more from TomTom.
Speed limits were the big problem. These were constantly wrong and Di not match the road signs.
The biggest example was 110 in the very well sign posted 70 Demirkapi Tuneli on the D687 in both directions. This is a new tunnel and is sign posted at 70 all the way through the tunnel.
Turkish speed limit signs are sporadic at best so I was hoping for more from TomTom.
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Mr
Works well
Searching in Apple CarPlay needs a major improvement please
Hi there,
Thank you for your response.
The issue isn’t just with CarPlay. Searching on the iPhone app is also much slower and less intuitive than other navigation apps such as Waze.
Please try to make the search much faster and smarter. It would be great if the first result from favourite appeared almost instantly, with the rest of the results loading afterwards.
The search should make better use of the internet to provide quicker and more accurate suggestions.
Also,
please allow many more recent destinations to be saved. This would be especially useful in CarPlay, but also in the iPhone app.
I’ve updated my review and rating, and I’m looking forward to future updates. Once these improvements are made, I’ll be happy to leave an even higher rating.
Thank you, and keep up the good work!
Thank you for your response.
The issue isn’t just with CarPlay. Searching on the iPhone app is also much slower and less intuitive than other navigation apps such as Waze.
Please try to make the search much faster and smarter. It would be great if the first result from favourite appeared almost instantly, with the rest of the results loading afterwards.
The search should make better use of the internet to provide quicker and more accurate suggestions.
Also,
please allow many more recent destinations to be saved. This would be especially useful in CarPlay, but also in the iPhone app.
I’ve updated my review and rating, and I’m looking forward to future updates. Once these improvements are made, I’ll be happy to leave an even higher rating.
Thank you, and keep up the good work!
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Piss poor
Sat nav under warranty. Half way through the 2 year warranty and been dealing with them for over two weeks. Clearly has a problem. If they wasn’t recommended for the job I do I’d stay well clear
Mr
Lost when road closed it gets lost
Horrible App
Doesn’t route for low clearance, shows a hospital that has been closed for 5 years and the only support available is a very poor bot that is of no help whatsoever with no option to contact a human.
I’ve never been 10% as disappointed with an app as this joke. Truly useless garbage.
I’ve never been 10% as disappointed with an app as this joke. Truly useless garbage.
Brilliant but…
Works just like the standalone , however…with no bus mode on there it reads like your a truck which is fine until you come to places like Barcelona where it’s mainly no trucks and it’s a nightmare . Can you add a bus mode on this please I’ve paid for the year aswell
Search on Apple CarPlay needs a major improvement!
I’ve been a loyal TomTom user since the very beginning and
have saved hundreds of favourite places over many years around the UK and worldwide.
The biggest frustration is searching favourites in Apple CarPlay. It’s extremely slow and difficult—you only see a few results at a time, making it a nightmare to find a saved location.
In Waze, typing just 1–2 letters instantly finds the correct favourite.
Please make favourite search fast, intelligent, and prioritise saved favourites.
This would make a huge difference for long-time loyal users like me.
have saved hundreds of favourite places over many years around the UK and worldwide.
The biggest frustration is searching favourites in Apple CarPlay. It’s extremely slow and difficult—you only see a few results at a time, making it a nightmare to find a saved location.
In Waze, typing just 1–2 letters instantly finds the correct favourite.
Please make favourite search fast, intelligent, and prioritise saved favourites.
This would make a huge difference for long-time loyal users like me.
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Updates not worth the money
I have used TomTom Truck on both Android and IOS it’s better on IOS but it appears like a poor relative to normal SatNavs
Need to drop the price substantially and then they might get more custom.
It does not pair for updates on iOS
You seem to have created the absolute worst of both worlds
Need to drop the price substantially and then they might get more custom.
It does not pair for updates on iOS
You seem to have created the absolute worst of both worlds
Nav
Won’t let me put it on truck
Excellent mapping app
Clear directions and regular updates make this fit for purpose.
POI not as extensive as Google Maps
The POIs in Tomtom are still not on par with what Google Maps offers and the menu structure leaves a lot to be desired.
