Aplicativo bom
Response from developer
Olá, mathbr51! Agradecemos sinceramente por sua avaliação positiva. Ficamos felizes em saber que você está gostando do nosso aplicativo e que ele está servindo como um ótimo substituto ao Waze. Seu apoio é muito importante para nós! Se precisar de qualquer ajuda, estamos à disposição. ^ TomTom team
New user
Response from developer
Hello Juissica, Thank you for your review! We appreciate your feedback and are glad to hear you enjoy the app. Your suggestion regarding the ability to copy and paste addresses is valuable, and we will certainly take it into consideration as we strive to enhance user experience. Best regards, ^ TomTom team
Good but…
- does not display traffic lights or stop signs
- no settings options while in Carplay, like changing to light/dark modes, etc. Oftentimes even if I had setup to be on night mode all the time it would switch to light/day mode in evenings and nights. Very inconsistent behaviour.
Update after 2-3 months with it: (Now Nov 2026)
- its missing some locations that have been there for decades
- I decided to take another route because the traffic was at standstill where TomTom had suggested but as I was driving away by another road and driving under an overpass, TomTom was telling me to cut through the grass and switch around to the other side of the road.
- Last nail on the coffin is that I was ready to go to my hotel after setting our booth at a conference expo and TomTom was telling me that the hotel was were I was standing, yet the hotel was 2 miles away on Google Maps and Waze.
So that was it, I just deleted this app.
Expected better as already got ridden of Google Maps and Waze but since it couldn’t find my hotel had to no choice to go back to G Maps.
Response from developer
Hi there, apologies for the inconvenience caused. Please open the app, go to Main Menu - Settings - General - Route update and select Manual and try again.If the issue persists, please share the location or coordinates where you experienced the issue so we can get this checked. Regards, ^Pratiksha
Carte hors Ligne
Response from developer
Bonjour zave69, Merci pour votre retour. Nous apprécions vos commentaires et nous travaillons constamment à améliorer notre expérience hors ligne. Votre contribution est essentielle pour nous aider à avancer. Si vous avez d'autres suggestions, n'hésitez pas à les partager. ^ TomTom team
Great app
Response from developer
Hello rabedi, Thank you for your review! We appreciate your positive feedback and are delighted that you find the app enjoyable to use. Your support means a lot to us, and we are committed to continuing to enhance your experience. Best regards, ^ TomTom team
Best in class nav app
Response from developer
Hello RViana01, Thank you for your fantastic feedback! We're delighted to hear you find the app clean and efficient. Your suggestions regarding downloading maps and selecting a destination while connected to Apple Car are noted and greatly appreciated. We value your insights and will continue to strive for improvements. ^ TomTom team
Tom Tom’s the Ine
No departure arrival
Response from developer
Hi there, thanks for your review, and we're sorry for any inconvenience caused. Please note that our app currently displays the arrival time. To view it, plan a route, tap "Route", and you will see the estimated arrival time displayed above the "Drive" option. Regarding a departure time option, our app does not currently support preplanning routes, so this feature is not available at the moment. Regards, ^Pratiksha
TomTom App
Response from developer
Hello Andre Ottawa, Thank you for your review! It’s wonderful to hear that the TomTom app has made your life easier and that you're enjoying it without the need for updates. Your support means a lot to us, and we appreciate your feedback. ^ TomTom team
Five star
Constantly freezing
JMV12
Dangerous Routing
doesn’t work well on iphone - goes off in background
Really good but would be great if it was for HGV compatible
USA-centric
Additionally, they have my home address in the wrong area. TomTom shows my house a block away from where I actually live.
Response from developer
Hi there, thanks for your review, and apologies for any inconvenience caused. We'd like to investigate this further and kindly ask that you email us at tomtom-app-support@tomtom.com, with the coordinates where your home address is currently shown, along with the correct coordinates of your home address. This will help us investigate the issue and assist you further. Regards, ^Pratiksha
Keeps asking for review
Also has battery drain issues and some usability issues in carplay with panning and zooming. The traffic overview is awesome, but I don't want it to zoom in on me, I want the top down view of the roads since it's a great view of traffic
Response from developer
Hi there, thanks for taking the time to share your valuable feedback. Customer suggestions like yours help us improve, and we've shared your input regarding the zoom in and view while navigation concern with the relevant team for consideration in future updates. Regarding the battery draining issue, please force close background apps, restart phone, and test with only TomTom app running. After 30–60 minutes, check app’s battery usage in your phone settings. Regards, ^Pratiksha
A good alternative
Response from developer
Hello JMNPC, We’re glad you’ve found the app enjoyable and appreciate your positive thoughts on its graphics and usability. Your feedback about searching for locations and exploring them more easily is valuable, and we're always striving to enhance user experience. Thank you for sharing your insights! ^ TomTom team
