TomTom Reviews: Is It Legit?

Customer Experience

Positive experience50.1% of reviews
Neutral18.9% of reviews
Negative experience31.0% of reviews

~ Based on 841 written reviews from the US App Store.

What users say about TomTom

Is TomTom Safe?

TomTom - Maps & Traffic appears safe based on user ratings. AppsHunter Safety Score for TomTom is 91/100.

This assessment is based on 3,158 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.4% of ratings point to a safe experience
5.1% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 2,954 App Store ratings for TomTom.

Is TomTom Legit?

TomTom - Maps & Traffic appears to be a legitimate app. AppsHunter Legitimacy Score for TomTom is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Five star

Great program, love the live updates.

Constantly freezing

Terrible app keeps freezing while in use

JMV12

Need to improve more , some areas , especially in motorway , camera warning sign is the TOM is not beeping ….

Dangerous Routing

Incorrect routing along a service lane, which is normally only accessed by refuse vehicles, not a good start to my experience with this app!

doesn’t work well on iphone - goes off in background

which is annoying

Really good but would be great if it was for HGV compatible

It would be great if it was for HGV compatible 👍🏾

USA-centric

When I search for an address, it always comes up with USA options. I do not live in the USA.
Additionally, they have my home address in the wrong area. TomTom shows my house a block away from where I actually live.

Keeps asking for review

It's a great app, but it keeps asking for a review each time I open it up. Sent a developer message but it hasn't been fixed.

Also has battery drain issues and some usability issues in carplay with panning and zooming. The traffic overview is awesome, but I don't want it to zoom in on me, I want the top down view of the roads since it's a great view of traffic
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A good alternative

Just discovered this app, and have been enjoying it over Google and certainly Apple. It’s got great graphics, and it’s easy to use. What I hope to see come in the future is to be able to search for a location, and then have options to explore that location. Right now, to casually explore an area or possible destination, you have to search the country manually, and then zoom in on the location.
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Go

Great

Good guidance but notifications are annoying and dangerous

Good guidance and instructions but the constant notifications are sooo bad and annoying. Literally constantly asking “are you enjoying TomTom” “is there still traffic” “is there a camera “. And to swipe these away every time WHILE DRIVING and trying to see the map is dangerous

Love New Map Navigation

Love this navigation app!! So tired of the glitches on the other popular maps and the ignorant biased political leanings

Tom by TomTom

13-10-26 - response to developer
As you say, it only connects via Bluetooth, so hence you know when I am connected to it by the connection type and you then need to use my location for it to function.
So, why do you require my location set to always so I can be tracked everywhere I go?
Simple logic and I’m not a programmer, =if(Bluetooth=‘connected’, use location, do not use location)
How hard can it be for you NOT to need to track people 24 hours a day seven days a week. If I’m in the car fine, location required, if I’m at the ‘clinic’, not fine and totally not required by you nor anyone else….


11-10-26 - original
Well, I bought a Tom by TomTom and connected it up only to discover that it wants unrestricted access to my location day, night, near, far you get the picture…..
Not even ‘when using app’ option, just always or unfunctional device.
Absolutely no need for that amount of tracking at all….
Anyway, sold on immediately. Stupid amounts of privacy invasion by these muppets….not required.
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Love this product

However this app would be the best ever if you’d just add one thing and that is Apple Watch turn haptics. That would make it very impressive.

Speed limits

It’s needs updating more as the speed has changed on some roads

Solid

Installed as didn’t want to use some of the other options for various reasons! Tom Tom is solid. Clean Ui, and not let me down! Excellent

Great for Driving

Gets the job done. Very effective. It’s my favorite map app.

The Best

Most a curate

Best app

Love it how easy is to use . Thank you 🇨🇦

No automatic rerouting.

No automatic rerouting. You have to exit and restart your current route. Traffic predictions are nice.