Extremely Disappointing Experience with ToneOp
I was assigned a personal dietitian, but the responses were not helpful or satisfactory. I’m from South India, yet I was suggested foods that are mainly suitable for the North Indian side, without considering the availability and practicality of those foods in my location.
The app provides an option to request a call, but it feels like nobody actually cares about the requests. What is the point of offering support features if customers are not properly responded to?
After paying for a 120-day subscription, I feel like I have wasted my money. Instead of receiving personalized coaching and proper support, I was left frustrated and disappointed.
Honestly, it feels like the app is designed more to collect subscription money than to genuinely support customers.
I would strongly recommend that ToneOp improve its customer support, coach responsiveness, and especially its ability to provide location-appropriate diet plans before charging customers for long-term subscriptions.
Very poor experience. I regret purchasing the 120-day subscription.
Response from developer
Dear User, We’re sorry to hear about your experience and appreciate your feedback. Please contact our customer service at 7771011499 so we can resolve this for you. Thank you for your understanding. Best, Team ToneOp
Dietitian Sindhu
A Diet Plan That Truly Works
It has been almost 25 days since I began my diet under the guidance of Dr. Sushmita.
From day one, she patiently listened to all my health concerns, lifestyle challenges, and food preferences before designing a personalized plan for me. She ensures that every meal is practical, balanced, and tailored to my needs. Whenever there is a food item I don’t prefer, she readily suggests suitable alternatives.
In just 21 days, I have lost approximately 1.5 kg. While it may seem like a small change, for me it is a significant achievement.
More importantly, I feel lighter, healthier, and much more motivated to continue my fitness journey.
What I appreciate most is the variety in the meal plans. The diet never feels repetitive or boring.
The app provides clear guidance on portion sizes, recipes, meal timings, and healthy eating habits, making it very easy to follow. Everything is well-organized and designed to help you stay on track.
Overall, I believe this is a great platform for anyone looking to adopt a healthier lifestyle in a sustainable way. It is affordable, effective, and highly motivating. I have already started recommending it to my friends and would gladly recommend it to anyone looking for professional dietary guidance.
Response from developer
Great to hear about your progress! Keep up the good work and stay motivated! Team ToneOp
Weight Loss
A special thanks to Dr. Sushmita for her excellent guidance and support throughout this journey. She is very humble, motivating, and always available to help. Her diet plan is practical and easy to follow. Whenever I feel hungry or have cravings, she suggests healthy alternatives that help me stay on track without feeling deprived.
Because of her guidance, I have significantly reduced my junk food intake, started going to the gym regularly, and developed healthier eating habits. I feel more confident, energetic, and motivated than ever before.
Thank you, Dr. Sushmita, and the entire ToneOp team for helping me take positive steps towards a healthier lifestyle. Looking forward to achieving many more milestones ahead!
Response from developer
Great to hear about your progress! Keep up the good work and stay motivated! Team ToneOp
Review
What I appreciate most is that she not only helped me reduce weight in a healthy and sustainable way but also carefully adjusted my diet during my injury recovery, ensuring I got the right nutrition without compromising my progress. She is patient, responsive, and genuinely invested in her clients' well-being.
I highly recommend her to anyone looking for a knowledgeable and caring dietitian.
Response from developer
Great to hear about your progress! Keep up the good work and stay motivated! Team ToneOp
Bad yoga instructor as well as dietician.
I haven’t benefited much from them. They knew I was postpartum, and before I joined, they promised they would help me lose 3 kg in 1 month, but I couldn’t even lose 1 kg properly. They always keep giving excuses.
I asked for a refund since they had mentioned that if I didn’t get results, I would get one. However, the dietician told me I couldn’t because it’s a very long procedure.
They also don’t check on their patients properly and seem to care only about money. Whenever you message them, they are never prompt and usually reply after the scheduled time is over. This applies to both the yoga instructor and the dietician.
Also, before joining, they mentioned that they help treat postpartum belly fat and “mummy pouch.” However, the yoga instructor later told me that she cannot teach yoga specifically designed for postpartum mothers. As a result, she made me do yoga exercises that were not suitable for postpartum recovery. Then why do their salespeople claim that they can help get rid of a mummy pouch?
My experience with ToneOp has been extremely disappointing, and I wouldn’t recommend it to anyone. I have paid 4 months advance and now I highly regret it. Please don’t join.
Response from developer
Dear User, We’re sorry to hear about your experience and appreciate your feedback. Please contact our customer service at 7771011499 so we can resolve this for you. Thank you for your understanding. Best, Team ToneOp
Best dietitian
Response from developer
Great to hear about your progress! Keep up the good work and stay motivated! Team ToneOp
Good Experience
Divya explains everything in a very simple and practical way, which made it easy for me to follow the plan consistently. She is always approachable, supportive, and motivates you to stay on track without making you feel restricted or overwhelmed.
Thanks to her guidance, I’ve started seeing positive changes not just physically but also in my overall energy and habits. I would highly recommend Divya to anyone looking for a sustainable and realistic approach to nutrition and health.
Response from developer
Great to hear about your progress! Keep up the good work and stay motivated and Keep pushing forward! Team ToneOp
Fitness
What I love the most is the personalised diet plan—it’s made specially according to my body, lifestyle, and goals, which makes a big difference. I feel more energetic, mindful about what I eat, and supported throughout my journey.
ToneUp truly feels like it’s guiding me step by step and taking care of me. Highly recommended for anyone who wants a healthy and sustainable lifestyle 🌿
Response from developer
Thank you for your review. Team ToneOp
Review
A special mention to Abha, who has been absolutely incredible throughout these 90 days. She always kept track of my progress, even on weeks when I forgot to update. She never missed checking on me and consistently motivated me. Every week she asked for my preferences, understood my challenges, and customised my diet chart according to my progress and feedback.
Her personal guidance, patience, and encouragement helped me stay focused and achieve my best shape. I genuinely appreciate her dedication and the effort she put into my journey.
Highly recommended for anyone looking for a supportive and effective transformation plan.
Response from developer
Thank you for your review. Team ToneOp
Result Oriented Wellness Journey
Being a 48 year old that in the last 3 years had put on tremendous extra pounds, I made the decision to talk to a dietitian. Best thing I could have done. This is when I met my dietitian Sindhu through “ToneOP” app. Sindhu was very pleasant and easy to talk to. It took me all of 15 mins talking to Sindhu to sign up for the 6 months program that started the very next day – 3rd of March 2025.
About 80 days into the program, I am exactly 10 kgs down today. I feel I am at my fittest best. All this is courtesy the easy-to-prepare and easier-to-have meal program designed by Sindhu. She makes it a point to speak to me every Saturday to enquire on the progress before she prepares the meal plan for next week.
Sindhu has taught me ways to deal with those after supper cravings, how it is very important to have carbs for brain health. I highly recommend speaking with my dietitian for people looking for support with eating issues. I feel like I can now control my eating and even with a bad day I know I can get back on track. My dietitian has given me tools, I can’t thank you enough.
Ravindranath
Response from developer
Great to hear about your progress! Keep up the good work and stay motivated! Team ToneOp
Loosing weight has been a wonderful Journey
Response from developer
Great to hear about your progress! Keep up the good work and stay motivated. Team ToneOp
Wonderful journey with ToneOp and Dt. Anjali
Response from developer
It is delightful to hear such positive words and it’s always a pleasure to serve our users.
Amazing diet plans for weight loss
Response from developer
Thank you for your encouraging words.
“Transformative Journey with Dietician Nishi Rajput ”
Response from developer
Thank you for sharing your experience! We're thrilled to hear about your positive transformation.
Great application and Awesome Dietician Nikita
**"Life-Changing Guidance from Dietitian Nikita!"**
I've been working with Dietitian Nikita for a few months now, and the transformation in my health and lifestyle has been incredible! She is not only knowledgeable but also truly passionate about helping her clients achieve their goals. Nikitha’s personalized meal plans are easy to follow, and she explains the importance of every choice in a way that's simple and motivating.
What sets her apart is her attention to detail and her constant encouragement. Whether you're looking to lose weight, manage a health condition, or simply lead a healthier life, Nikitha provides unwavering support every step of the way. Her approach is holistic, focusing not just on food but also on overall wellness.
Thanks to her expertise, I feel more energetic, confident, and healthier than ever before. Highly recommended for anyone looking to improve their nutrition and well-being.
Response from developer
Thank you for sharing your experience! We're thrilled to hear about your positive transformation with Dietitian Nikita. Her personalized approach and unwavering support truly make a difference. Keep up the great work on your health journey!
Amazing
Response from developer
Thank you for your glowing review for ToneOp
Excellent
A huge shoutout to my dietician, Dr. Pooja who has been nothing short of amazing. Her personalized meal plans are tailored to my specific needs and preferences, and she always takes the time to explain the rationale behind each recommendation. Her expertise and encouragement have been instrumental in helping me achieve my health goals. I particularly appreciate her responsiveness and willingness to adjust my plan based on my progress and feedback.
Response from developer
Thank you for your glowing review of ToneOp and Dr. Pooja. It's wonderful to hear that the app and your dietician have been so helpful in your health journey. Your positive experience is a testament to the power of personalized guidance and support in achieving wellness goals. Keep up the great work!
Weight loss Program
I opted for a weight loss diet program and came across Archana who was my dietician. She guided me everyday with her suggestions and follow ups on my daily food intake. I followed her suggestion very strictly and to my surprise I lost 3-4 kgs in a month.
Isn’t it cool . Her attention towards me was very polite and suggested the best food intake. Would recommend this app to everyone looking for programs.
The recipes were according to our taste and preparing them was very easy at home.
Good going Toneop app and all the best
