tonies User Reviews

Customer Experience

Positive experience55.5% of reviews
Neutral6.9% of reviews
Negative experience37.6% of reviews

~ Based on 968 written reviews from the US App Store.

What users say about tonies

Is tonies Safe?

tonies appears safe based on user ratings. AppsHunter Safety Score for tonies is 92/100.

This assessment is based on 8,259 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.5% of ratings point to a safe experience
2.2% of ratings suggest some concerns
8.3% of ratings point to a risky experience

~ Based on 8,259 App Store ratings for tonies.

Is tonies Legit?

tonies appears to be a legitimate app. AppsHunter Legitimacy Score for tonies is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing

Amazing App and product

Your app is terrible

Bought for Gramma’s house, my original Tonie box didn’t work. Try figuring out how to make a return on your app is next to impossible. Your AI assistant is NO help! It just asks the same questions repeatedly, after I answered them. There is no option to speak with a human. I was finally able to e-mail but, even then, your app didn’t recognize my order number, which I took off your packing slip.

I could go on with my complaints but, I feel as though I’ve wasted enough of my time on your company. I continue to spend my money on your products because I believe in the products, and my granddaughters love them. I will not, however, be recommending them to anyone. And, if anyone asks me about my experience, I will tell them about my experience.
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Response from developer

Thank you for sharing your feedback. We’re sorry this has been such a frustrating experience. Our team is always looking for ways to improve. Our Customer Happiness Team would love to help and learn more. Please reach out to us at toni.es/ctusen so we can take a closer look. – Jasmine from tonies®

Fab app

Love the app, really handy for changing settings whilst the tone box is guarded by my toddler 😂 I do have a suggestion that would make it even better - a widget to control it from a Lock Screen and Home Screen. We haven’t taken the tonie box on a car journey so I don’t know if this already exists but if not then controls for it via Apple Car play too would be amazing
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Terrible

Terrible money sucking toy can’t even see songs on a playlist

Useless!

App either will not stay connected to box or it will not connect at all!

Amazing 🤩

Incredible should have a Harry Potter tonie

Tonies Love

I love my Tonies and the app. It is a great product and the app works great. The Tonie box has helped a menopausal woman be able to sleep again. I know that it is made for children, but it a great for adults too. 🤗🤗🤗

Idankey

Excelente

Tonie box

Wonderful!! All my kids loved it

Amazing!

I’ve just bought one for my son and he absolutely loves it! ❤️

Tonie Lite

Love the size perfect for toddlers.

Wahnsinnsentwicklung

Als Toni Box Nutzer der ersten Stunde und nun acht Jahre später als erneuter Nutzer mit gleicher Toniebox und veränderten Funktionen, muss ich sagen hat sich deutlich was getan und die Entwicklung ist rasch und enorm vorangeschritten und hat sich durchaus zum positiven entwickelt. Wir waren damals schon zufrieden und sind es heute umso mehr.
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Privacy Invading Product

Why does a children’s music player need to collect all kinds of telemetry including the names of the surrounding WiFi networks? Do you want your children usage habits surveilled? Don’t use this product unless you want your children to have behavioral profile built on them. Seriously, read the privacy policy people.
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First Gen doesn’t work

Received a first gen box, didn’t open till the kid got older. Worked 1 day and now is bricked.

Needs to be more fit for Travel

I love my little girls Tonie box…all the figures are so cute!..she loves collecting them and listening every night and has done for years now…the only thing I wish they would do is allow you to play the tonies you have purchased using the app..as they are way too bulky to travel abroad on holidays

love love !!!

my babies love this as much as i do-good for learning as well as settling down .

A favorite in our house!

We love our Tonies box! My child received it as a first birthday present & we have been loving all the options

Sehr gut

Ich finde die Tonie App, ganz praktisch und einfach zu bedienen.
Alles sehr übersichtlich und auch gut erklärt.

Brilliant app

This app is so easy to use, goes through set up step by step, quick and simple

Perfect for little ones

Tonies and Tonie box have kept our kid entertained.