sanek_kg1
The best App for Ton/Gram coins!
Zero user acccessibility.
I have spent four hours now losing my mind trying to transfer money where it needs to be. Don’t waste your time with this service, crypto, telegram, etc. just a pain in the everywhere.
Поддерживают скам
Отображают на балансе фейк скам токены и их нельзя скрыть
Review
Nice application
how to rset passcode when i forget my passcode ?
no place to reset passcode
TON/HAMSA aHamsaVision
bless the waters soils abundance of clean food water shelter for all beings TON O.P GC = t.me/ahamsavisionTON
Withdraw block
I’ve repeatedly tried to withdraw funds from Fragment, but the same issue keeps happening.
On desktop, it says my password is incorrect even when it isn’t. On mobile, I can continue, but I’m forced to reconnect my TON wallet, and after starting the withdrawal, the funds are deducted while the transaction never arrives.
The transaction stays pending and later gets refunded or blocked. This has been happening for months.
What’s most frustrating is the lack of proper support. There’s no real customer service or meaningful help to resolve the issue.
At this point, it feels unacceptable that users cannot access their own funds and have no reliable way to get assistance.
On desktop, it says my password is incorrect even when it isn’t. On mobile, I can continue, but I’m forced to reconnect my TON wallet, and after starting the withdrawal, the funds are deducted while the transaction never arrives.
The transaction stays pending and later gets refunded or blocked. This has been happening for months.
What’s most frustrating is the lack of proper support. There’s no real customer service or meaningful help to resolve the issue.
At this point, it feels unacceptable that users cannot access their own funds and have no reliable way to get assistance.
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Response from developer
Hello. Are we correct in understanding that this issue pertains to a different service? If you have any questions about Tonkeeper, please contact us directly. You can reach our support team on Telegram or via email at https://t.me/tonkeeper or support@tonkeeper.com. Thank you!
MTONGA
The best TON wallet
No good
Horrible to use ! Super comfusing
Unzuverlässig.
Zum zweiten mal ist mein Geld blockiert aufgrund technischer Fehler. Support braucht Monate um zu helfen.
Response from developer
Hello. We do not have access to users' funds; only you can manage the assets in your wallet. Please contact us regarding your issue at https://t.me/tonkeeper or support@tonkeeper.com - we'd be happy to help! If you've already reached out but haven't received a response, please let us know.
Grete app BUT
this is a really greate app but u guys plz need to add more coins or chains to the app like sol and eth thats what peapol want plz do that
can’t make account
i don’t know why
I
The best wallet
Отличный кошелек
обожаю, самый удобный и лучший. Спасибо
Good
Very exchange money cool thanks
我卡在启动页
我卡在启动页
20к в мусор
На балике было 12 к ноткоинов, выводил через друга и нет он меня не кинул, перевел ноткоины как все сказано было и итог ноткоины не пришли и все типо нету, мой Кент так 7 к потерял:(
И в добавок слетел акк и не помню слова и пароль если есть возможность помогите восстановить
И в добавок слетел акк и не помню слова и пароль если есть возможность помогите восстановить
Easy, safe and reliable
Very easy to use. Simple ux and clear navigation. Safe as I keep my keys. I like battery feature as it helps to send any asset with no thoughts about commission fee
Swap not existing now
Swap not existing now
My Funds Were Stolen from Tonkeeper Wallet
Funds were transferred from my wallet without my authorization or prior knowledge. This raises serious concerns about security and asset protection
