TONS User Reviews

Customer Experience

Positive experience57.6% of reviews
Neutral9.1% of reviews
Negative experience33.3% of reviews

~ Based on 33 written reviews from the US App Store.

What users say

Is TONS Safe?

TONS: Grocery Shopping Online appears safe based on user ratings. AppsHunter Safety Score for TONS is 90/100.

This assessment is based on 693 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.0% of ratings point to a safe experience
2.6% of ratings suggest some concerns
9.4% of ratings point to a risky experience

~ Based on 693 App Store ratings for TONS.

Is TONS Legit?

TONS: Grocery Shopping Online is no longer available in the App Store. AppsHunter Legitimacy Score for TONS is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

يعلق

البرنامج في السابق كان ممتاز الحين بايخ وبس يعلق وانطر ساعتين على ما ينضاف السلعة الى السله

Sudden Change - No Service

I was a happy TONS customer for years, even before COVID times. Abruptly they decided to sell from their own store which doesn’t even serve my area. Or their app doesn’t work, either way customer service was not helpful at all. There was no warning at all. I’m so disappointed in their business model. They had something that worked and worked well. Then to pursue more money they just drop customers. Huge disappointment.
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Shameya

Kindly add shameya & savco again :( why did you remove them?!

Add all supermarkets

Bad after service

Not so great after service….My order was kept on hold with deducted money for almost a week and the follow up from Tons was very minimal. I had to chase, which really spoiled the experience:(

Great costumer service

Great gratitude to the employee Michael Melo for the excellent costumer service

Amazing!

I rarely go out of my way to write a review for an app…so here goes

I’ve been extremely happy with TONS, saves me so much time and I love the professionalism of the personal shoppers.

I cant wait to see what more surprises this app has to offer and will keep using it to run groceries for sure!

Great App!

I liked the app interface, user friendly and so easy.
Recommend 👍🏼

Useful

Wonderful app, very useful with great variety of items 👍🏼

amazing service

useful app

تطبيق ممتاز ومفيد

التطبيق مفيد ويوفر الوقت والسلع تم اختيارها بجودة عالية والتوصيل في الوقت المحدد 👍🏻👍🏻

Refund problems

It’s was a great experience until i reach the payment methods, i paid using a credit card and some items were not available (even though it was available in the app) so they needed to refund the money, still no word from them... hope they fix it cause the app is great

Response from developer

Hey 3faf0967, We’re sorry about the inconvenience. I am one of the Mobile Developers and can help address whatever issue you may have been experiencing with the App. Could you please write to help@tons.com The concerned department will respond to you to resolve the issue as well as answer all your inquiries. We wish you a happy day.

.

I couldn't try it because it does not deliver to my area :)

Response from developer

Hey imGandhi, We’re sorry about the inconvenience. I am one of the Mobile Developers and can help address whatever issue you may have been experiencing with the App. Could you please write to help@tons.com The concerned department will respond to you to resolve the issue as well as answer all your inquiries. We wish you a happy day.

wasting time

after all time making choices no available time to deliver the item .. you should remark the timing before the costumer waste his time ... BAD APP

Response from developer

Hey Busuliman, We’re sorry about the inconvenience.I am one of the Mobile Developers and can help address whatever issue you may have been experiencing with the App. Could you please write to help@tons.com The concerned department will respond to you to resolve the issue as well as answer all your inquiries. We wish you a happy day.

useless

No delivery times for days 👎

Very high prices

The prices are very high compared to others.

Response from developer

Hey Ayman166, We’re sorry about the inconvenience. Could you please write to help@tons.com The concerned department will respond to you to resolve the issue as well as answer all your inquiries. We wish you a happy day.

Best Online Grocery App!

This app is a lifesaver it gets all my groceries. During my busy work schedule hassle free .

Response from developer

Hi Me2u4ever101, We are super happy you’re having a pleasant experience with TONS App. We wish you to continue to enjoy our services :) Have a great day!

Clear search history

very nice app, and I hope to add the clear search history, I wish you more success, thank u 🌹

Response from developer

Hi Kuwaitawyz, We are super happy you’re having a pleasant experience with TONS App. We wish you to continue to enjoy our services :) Have a great day!

يهبل

تطبيق جداً جميل و خدمتهم سريعه و خصوصاً بالرد اون لاين، ١٠ ستار مو بس ٥

تطبيق نصاب

الاسعار مبالغ فيها حيييل حيييل فرق عن الجمعيات بمبالغ كبيره تطبيق نصاب اشتري حفاضات ليبرو ب10ونص عندهم ب14 وشي شنو النصب

Tons 👌💯

شكرا لكم تونز لديكم أفضل فريق عمل ،، سرعه بإتمام الطلب ودقة بالمواعيد
شكرا للأخت فاطمة
شكرا للأخ فرحان
وشكرا لجميع العاملين