Tony Delivers User Reviews

Top reviews

Tony delivers is amazing

At first I was scared to try, but now that they’re improving. It’s good. Helps the drivers and it’s cheaper. Love it! If you’re visiting Seattle, don’t hesitate to give this local startup a chance

Response from developer

Thanks so much for giving us a chance and for the kind words! We’re really glad to hear it’s working well for you. Safe travels in Seattle!

Unable to log in

As soon as I login to my account , the screen starts flashing and nothing happens. A major bug that developers missed before releasing the new version.

Response from developer

Sorry for the trouble, this issue has already been fixed and is included in the latest update. Thanks for your patience and for reporting it.

Unable to place an order

I placed an order with Tony way back when he was taking orders via text and was very excited to use this app! However it has never ever worked for me which is very frustrating, I keep trying with no success :(

Response from developer

Sorry to hear that your order wasn’t successful. We’d really appreciate hearing what went wrong so we can improve the experience. We’re currently rolling out updates and encouraging more drivers to join the platform, and your feedback would be very helpful. Please feel free to email us at help@tonydelivers.co. Thanks a lot! :)

Tony Delivers is finally getting to work

For months I’ve been trying to order and I got my first order! It worked. Thank god.

Let’s hope Tony Delivers can continue to deliver.

Response from developer

Thank you so much for sharing this! We’re really glad to hear your first order finally went through, we truly appreciate your patience. We’re continuing to improve reliability every day, and we hope Tony Delivers keeps delivering for you 🙏🚚 Thanks for being part of the journey!

Drivers always busy

You’ll never be able to order

Response from developer

We appreciate you pointing this out. “Drivers are busy” means no drivers were available at that time. We’re working to expand coverage so this happens less often.

Scheduled maintenance during dinner rush

I was surprised to see the app did not allow me to fully open it because a prompt came up saying the app was undergoing scheduled maintenance. But the odd thing is that this was at 7pm on a weeknight where the app probably receives the most traffic. You’d think the developer wouldn’t shut the app down entirely during dinner rush - and I’m a new user to boot in Seattle. It wasn’t very customer friendly. 2/5 stars only because of the concept not the execution.
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Response from developer

Thanks for the feedback and we are really sorry about the timing of that maintenance. We are rolling out a big update and, unfortunately, it required taking the app fully offline for a longer period than usual. We know it wasn’t ideal, especially during the dinner rush. We appreciate you giving the concept a chance, and we hope you’ll try the app again soon!

Tony delivers is great!

Tony delivers is way better than the corporate overpriced delivery apps.

Response from developer

Thanks so much for the love! We’re a small team working hard to offer a fair, local alternative. It means a lot to hear that it’s making a difference. Appreciate you supporting Tony Delivers!

Worked great and super fast

I used Tony Delivers a few times before the app launched and it was fast and easy. I just used the app today and it was even better. Nice work, Tony!

Response from developer

Thank you so much! It means a lot that you stuck with us from the early days. I’m really glad the app made the experience even smoother for you. Appreciate the support!

Good Riddance Uber/Grub

Tony launched his service in Seattle early last year, and it has since evolved into an incredibly functional and user-friendly app for connecting with drivers. I was part of the beta testing and had a fantastic experience. The ability for drivers to set their own fees and receive payments directly eliminates the discomfort of supporting platforms like DoorDash, Grubhub, and Uber (and the insane fees). Having Tony Delivers and Jacob Procures as options is a game-changer. The food always arrives hot and on time, and the app lets you order from places that typically only offer pickup. No extra delivery fees, no inflated menu prices for delivery, and an overall personalized, friendly service make this app stand out.
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