Poor Service
Bad experience as I topped up £5.00 and I was calling to India from UK, To only hear - SORRY WE ARE UNABLE TO MAKE A CALL NOW’ - they don’t have any customer support telephone or web chat. Only to email and wait for days for reply. Requested a full refund and advising the users to not to use this app.
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Bad connection. Call very delayed and unclear.
Yes
Failed calls, no support
I am unable to make any calls and raised this with the customer service since more than 2 weeks. They do not even acknowledged the mail. Pathetic customer service. I regret using them and will not recommend to anyone.
Be warned.
Be warned. I had already recharged my account, then an additional payment was taken unintentionally. I contacted support requesting a refund for the extra charge and received no response. Instead, my account was blocked entirely, including access to my remaining balance of around USD $32. Multiple emails have been ignored. Extremely disappointing experience.
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Connecting
Never been able to connect to other end
Sound
Sound not so good
Possible scam
First free call went through ok, first and second call were also ok after adding credit to my account. After that I was unable to make any other calls, reached out to customer care multiple times without any response.
Very Unhappy
The app keeps charging me for phone calls that never get connected. I’m being charged just for dialling the numbers! Ridiculous.
ABSOLUTE RUBBISH
Don’t waste your time or money the App does work. It’s useless. They just want access to your details.
Gimmick
Does NOT WORK! The line for international call NEVER answers!
Cheap rates
Have used it for years & happy with it
Poor customer service
Im unable to make phone calls all of a sudden to any international numbers even though I have £19 credit . I emailed customer support but got no help at all neither there is an option to call them to discuss this issue. I need a refund. Very poor service
Phone calls
This app is great for international calls. It is not expensive and I have
been using it for many years.
been using it for many years.
App is glitching
I don’t know what happened to this app, it used to be good. Now for some reason takes forever to log in and when it does, literally few seconds later it kicks me out again and I have to try to log in again and then I’m stuck in this loop. Developers need to file an incident and work on fixing this issue asap.
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Disappointed
So many times I have tried calling my mum abroad we will talk first one minute after that the call keeps repeating what she was saying to me like it’s recorded from then we can’t communicate. I feel scammed to be honest .
Not sure
It never worked for me. Wasted my money
Rip-Off
I have £10 in my account and can’t make calls. This is fraud!!!!
Dirk
Excellent value for money, I’ve been using this app for a long time
Overseas Phone Company
An excellent service from an excellent Company on
Does not work
I tried to call my Mother in Europe never went through
