toolani User Reviews

What users say

Top reviews

Bad connection. Call very delayed and unclear.

Yes

Failed calls, no support

I am unable to make any calls and raised this with the customer service since more than 2 weeks. They do not even acknowledged the mail. Pathetic customer service. I regret using them and will not recommend to anyone.

Be warned.

Be warned. I had already recharged my account, then an additional payment was taken unintentionally. I contacted support requesting a refund for the extra charge and received no response. Instead, my account was blocked entirely, including access to my remaining balance of around USD $32. Multiple emails have been ignored. Extremely disappointing experience.
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Connecting

Never been able to connect to other end

Sound

Sound not so good

Possible scam

First free call went through ok, first and second call were also ok after adding credit to my account. After that I was unable to make any other calls, reached out to customer care multiple times without any response.

Very Unhappy

The app keeps charging me for phone calls that never get connected. I’m being charged just for dialling the numbers! Ridiculous.

ABSOLUTE RUBBISH

Don’t waste your time or money the App does work. It’s useless. They just want access to your details.

Gimmick

Does NOT WORK! The line for international call NEVER answers!

Cheap rates

Have used it for years & happy with it

Poor customer service

Im unable to make phone calls all of a sudden to any international numbers even though I have £19 credit . I emailed customer support but got no help at all neither there is an option to call them to discuss this issue. I need a refund. Very poor service

Phone calls

This app is great for international calls. It is not expensive and I have
been using it for many years.

App is glitching

I don’t know what happened to this app, it used to be good. Now for some reason takes forever to log in and when it does, literally few seconds later it kicks me out again and I have to try to log in again and then I’m stuck in this loop. Developers need to file an incident and work on fixing this issue asap.
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Disappointed

So many times I have tried calling my mum abroad we will talk first one minute after that the call keeps repeating what she was saying to me like it’s recorded from then we can’t communicate. I feel scammed to be honest .

Not sure

It never worked for me. Wasted my money

Rip-Off

I have £10 in my account and can’t make calls. This is fraud!!!!

Dirk

Excellent value for money, I’ve been using this app for a long time

Overseas Phone Company

An excellent service from an excellent Company on

Does not work

I tried to call my Mother in Europe never went through

Mauvais acheminement des appels

Débit d’appel mal acheminés