TOPDON CarPal User Reviews

Name: TOPDON CarPal
Rating: 3.7 (38 reviews)

TOPDON CarPal

HK TOPDON TECHNOLOGY Co., LIMITED

🔧 Utilities

Customer Experience

Positive experience41.7% of reviews

Neutral4.2% of reviews

Negative experience54.2% of reviews

~ Based on 48 written reviews from the US App Store.

Is TOPDON CarPal Safe?

TOPDON CarPal appears mostly safe based on user ratings. AppsHunter Safety Score for TOPDON CarPal is 73/100.

This assessment is based on 38 user ratings, with an App Store average of 3.7/5.

Safety Analysis

65.8% of ratings point to a safe experience

2.6% of ratings suggest some concerns

31.6% of ratings point to a risky experience

~ Based on 38 App Store ratings for TOPDON CarPal.

Is TOPDON CarPal Legit?

TOPDON CarPal appears to be a legitimate app. AppsHunter Legitimacy Score for TOPDON CarPal is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Alle Steuergerät auslesen und löschen geht sehr selten

Wenn ich versuche mein Auto auszulesen fragt der nach dem Hersteller und zeigt mir den vin, wenn ich auch weiter gehe sagt der vin korrigieren oder Fahrzeug Manuel auswählen. Egal was man an tippt die App sagt Fahrzeug wird nicht unterstützt was kein Sinn ergibt da das Fahrzeug ja offensichtlich unterstützt wird.

Simbabo777

5 days ago

Director

Very happy. Found the fault. Chat gpt found part and fitted all working. Also dpf clean.

Pobbyz

a month ago

Response from developer

Thank you for your good review! We're happy that our products have been helpful to you. If you ever have suggestions or need assistance, don't hesitate to reach out at support@topdon.com.

Good but could be better

Not a bad tool but could be alot better.
The actual values section is very lacking, this bit needs so much more info in it like DPF values.

Si792

a month ago

Response from developer

Thank you for the honest feedback — we’re sorry the tool hasn’t fully met your expectations in this area. We understand what you mean about the Actual Values section, especially for things like DPF data. More detailed live data can make a big difference when diagnosing or confirming a repair. We’ll pass this feedback to our product and software team so they can keep improving the coverage and data display in future updates. We really appreciate you taking the time to point this out.

Can’t login reset

I’m trying device transfer it emails the code link, everytime it tells me the code it incorrect..
trying to contact customer service is impossible

nooonoos

a month ago

Response from developer

Hi there, could you please provide a photo of your device's SN and proof of purchase to support@topdon.com so we can unbind it for you.

Perfect

Has every option I need to do stuff to my car plus and I can scan other cars if needed for any codes, no trouble connecting

Bigmankacper

2 months ago

Response from developer

Thank you for your good review! We're happy that our products have been helpful to you. If you ever have suggestions or need assistance, don't hesitate to reach out at support@topdon.com.

Pression de gazole

Bonjour
Dommage que l'ont puisse pas avoir le paramètre de pression de gazole sur peugeot 406 et voir les autres marques aussi, pression de pompe dans le reservoir et pression de rampe injection, s'il vous plais une mise à jour pour sa.
Cordialement
Merci

Alexgrecos

2 months ago

Response from developer

Nous vous prions de nous excuser pour la gêne occasionnée et comprenons parfaitement votre frustration. Pourriez-vous nous communiquer le numéro de série (SN) de votre appareil et nous envoyer une vidéo à l'adresse support@topdon.com ? Nous traiterons votre problème en priorité. Vos commentaires sont précieux et nous permettent d'améliorer constamment nos services.

Autozone is better

App is useless. Plus they threw a subscription to pay for. Works as a code reader and a very soft ecu data reader. I get more ecus and information for free from autozone.

CoorsLightKing

2 months ago

Response from developer

We sincerely apologize for the inconvenience. Could you please specify the issue you're experiencing? Please contact us at support@topdon.com, and our support team will prioritize your case. We are committed to providing more comprehensive services to every user. We understand your concerns regarding the cost, but this is necessary to maintain the software's advanced capabilities and compatibility. Your feedback is invaluable to us—thank you for your understanding and support.

Citroen c4 grand Picasso

Does not show Citroen
in the list for service.
All ok now getting the hang of it thanks 👍

Achddu

3 months ago

Response from developer

Hi there, it does support Citoren. You can check the coverage list here: https://www.topdon.com/pages/vehicle-coverage?lag=7&pro=Diagnostic%20Functions&sea=target&veh=0&mod=20&nowS=CITROEN&Let=C We sincerely apologize for the inconvenience and fully understand your frustration. Could you please send us your device serial number (SN) and record a video to us via support@topdon.com. We will prioritize resolving your issue.Your feedback is invaluable to us as we strive to provide better service.

Totaler Müll

Erkennt keinen MG ZT was soll das??

Heja S04

3 months ago

Response from developer

Wir entschuldigen uns für die Unannehmlichkeiten. Können Sie bitte das Problem angeben, das Sie erleben? Bitte kontaktieren Sie uns unter support@topdon.com und unser Support-Team wird Ihren Fall priorisieren. Ihr Feedback ist für uns von unschätzbarem Wert – vielen Dank für Ihr Verständnis und Ihre Unterstützung.

Subscription

Need to pay yearly subscription for a device you have to pay to get. Scam

I love twim

4 months ago

Response from developer

Hello, this device can be updated for free within one year from the date of activation, as indicated on the purchase page. To ensure a more comprehensive service for every user, we understand your concern about the cost, but this is also to maintain the progressiveness and compatibility of the software. If you ever have suggestions or need assistance, don't hesitate to reach out at support@topdon.com.

CarPlay

Should add a CarPlay app would be handy to use to see live data driving

Floppycow151617181920

5 months ago

Response from developer

Thank you for your good review! We're happy that our products have been helpful to you. If you ever have suggestions or need assistance, don't hesitate to reach out at support@topdon.com.

Absolute trash

Doesn’t even work

hame999

6 months ago

Response from developer

Good tool

It works great

392_iik

6 months ago

Response from developer

Thank you for your good review! We're happy that our products have been helpful to you. If you ever have suggestions or need assistance, don't hesitate to reach out at support@topdon.com.

Impossible la génération de l egr

Qui a l astuce ?

Pirate13-12

6 months ago

Response from developer

Nous nous excusons sincèrement pour l'inconvénient. Pouvez-vous préciser le problème que vous rencontrez? Veuillez nous contacter à support@topdon.com et notre équipe de soutien donnera la priorité à votre cas. Vos commentaires sont inestimables pour nous - merci de votre compréhension et de votre soutien.

Nul

C’est nul ça fonctionne plus

Mégane 3

7 months ago

Response from developer

Disfunktional

Disfunktionaler Müll, gerade richtig für die Tonne. App kennt kein Daimler ! Bluetooth Verbindung nicht möglich! Wie soll man einen QR Code in Größe von ein paar Millimeter im Quadrat im Fußraum im letzten Winkel abscannen??? Zwangsweise muss der Dongle eingesteckt sein! Warum legt man diesen QR Code nicht in gedruckter Form bei? Welche Knallköpfe haben diesen Müll produziert? Und alles in englischer Sprache, Leute, wenn ihr in Deutschland verkaufen wollt, dann sprecht Deutsch…..

Aufgrund der negativbewertung bemüht man sich nun sehr.

Der andere…

7 months ago

Response from developer

Hallo da, der Carpal unterstützt Deutsch. Wir entschuldigen uns für die Unannehmlichkeiten und verstehen Ihre Frustration voll und ganz. Könnten Sie uns bitte Ihre Geräteserie (SN) senden und ein Video an uns aufnehmen über support@topdon.com. Wir werden die Lösung Ihres Problems priorisieren. Ihr Feedback ist für uns von unschätzbarem Wert, da wir bestrebt sind, einen besseren Service zu bieten

Car pal

Easy to use does what it needs to do quick delivery just what I needed to get my car healthy again

M loci it

7 months ago

Response from developer

Thank you for your good review! We're happy that our products have been helpful to you. If you ever have suggestions or need assistance, don't hesitate to reach out at support@topdon.com.

Diagnose

Sehr enttäuscht über dieses Gerät!
Nach 1 Jahr geht zwar das auslesen noch jedoch löschen geht nicht mehr da Lizenz abgelaufen ist.
Der Neuerwerb kostet 167€!!!!
Werde das Gerät nun einstampfen und zu OBD Eleven wechseln!!!

K. Monaco

7 months ago

Response from developer

Hallo, Topscan kommt mit einem kostenlosen einjährigen Software-Upgrade. Nach diesem Zeitraum erfordert der Zugriff auf Diagnosesoftware ein bezahltes Abonnement. Wir verstehen Ihre Sorgen über die Kosten, aber dies ist auch, um die Progressivität und Kompatibilität der Software zu erhalten. Zum Ablauf haben wir jetzt eine drei-tägige Verlängerung der freien Nutzungszeit.

DO NOT TRUST THIS COMPANY!

After downloading the app and seeing that an account has to be created for use, looking into the terms and conditions they state that no login is required for basic functions but this is not true…(this information came directly from contacting topdon customer service) all users need to create an account for any basic use at all…if this doesn’t work for your needs you will need to contact them and provide the serial number of the device for them to “purge” your information… but how can you trust that they will when they lie about their products right out the gate? They provided no explanation whatsoever as to why their terms state that no login is required for basic function….if you want a Chinese company having any personal information go for it, otherwise steer clear.

Chikdm

7 months ago

Response from developer

We take your concerns very seriously, and user privacy is our bottom line. We will not share your information with any third party. When connecting or searching for Bluetooth devices, the system will force the application to obtain location permission. This is because Bluetooth signals may be used to infer geographic location information. We understand that this may cause confusion, but this permission is required by the system and the application itself will not actively collect your location data. If you have concerns about privacy, you can separately disable the location access permission of the application in the system settings.