TopGuru appears to be a legitimate app. The AppsHunter Legitimacy Score for TopGuru is 90 out of 100 points across 7 verification signals from App Store and developer data.

TopGuru Reviews: Is It Legit?

Name: TopGuru
Rating: 3.5 (409 reviews)

TopGuru

HK TOPDON TECHNOLOGY Co., LIMITED

🔧 Utilities

Customer Experience

Positive experience29.3% of reviews

Neutral13.1% of reviews

Negative experience57.6% of reviews

~ Based on 191 written reviews from the US App Store.

What users say about TopGuru

Reviews of TopGuru are mostly negative: the Utilities app is rated 3.5/5 from 409 App Store ratings. What users like most: works well on most vehicles, powerful features for the price. Top complaints: frequent app crashes and bugs, slow and cumbersome to use due to constant updates. Summarized from real user reviews.

Positive things

👍Works well on most vehicles
🚀Powerful features for the price
💡Useful for DIY and professional mechanics

Negative things

🐛Frequent app crashes and bugs
⏱️Slow and cumbersome to use due to constant updates
🔒Concerns about data privacy and security
💰Subscription model after initial purchase

Is TopGuru Safe?

TopGuru appears mostly safe based on user ratings. AppsHunter Safety Score for TopGuru is 70/100.

This assessment is based on 409 user ratings, with an App Store average of 3.5/5.

Safety Analysis

60.1% of ratings point to a safe experience

8.3% of ratings suggest some concerns

31.5% of ratings point to a risky experience

~ Based on 409 App Store ratings for TopGuru.

Is TopGuru Legit?

TopGuru appears to be a legitimate app. AppsHunter Legitimacy Score for TopGuru is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Works perfectly

Bit tricky understanding some procedural steps in certain diagnostics but ultimately I find my way. the tool works perfectly. Could not fix my Mitsubishi without it, Others had failed to enter specific areas of diagnostics and coding, this did not.
Thxs TOPDON

Cam-glitch

19 days ago

SUBSCRIPTION NOW

I hate how everything is moving to subscription based services now even for the most basic things this company was built on not having a subscription service i mainly used it for reading and deleting codes and operating some switches and sensors during diag

WES059

21 days ago

alright

when it does work its useful, but majority of the time it refuses to connect slowing me down and the updates are annoying. sometimes it will just disconnect in the middle of a diagnosis

hdjdjsika

25 days ago

17 Altima Bricked

Unfortunately using this machine resulted in a BRICKED BCM on a 17 Altima attempting to make a spare key. I’m waiting for customer support to respond, if they’re able to assist in some meaningful way like direct me to being able to restore this BCM I will change the rating.

LockPick4Fun

a month ago

Scam

So they’re big selling point for this OBD reader was that it didn’t require a subscription… Now all of a sudden it’s telling me that I have three free trials before they start charging me… What a garbage business model and shltty way to treat customers…..these guys are masters of the fine print gotcha

MotamanB

a month ago

Great tool

It works perfectly every time I use it. I’ve used it on approx. 10 vehicles. I’m very impressed

mmmm50jjjjjj

2 months ago

Easy Tool

As a shop owner this app/tool has simplified our process and at a realistic cost. The tool nearly trumps my $4000 Matco scanner!

bonnieclyderacing

2 months ago

Faut payer sinon il se bloque

J’ai acheté avec un an d’abonnement et j’ai plus accès car l’abonnement est expiré alors que launch fonctionne même si l’abonnement est expiré, obligé d’acheter un abonnement je me retrouve avec une interface que je peux plus l’utiliser

Bibi836

2 months ago

Response from developer

Désolé pour ce désagrément. Si vous avez acheté un abonnement mais que vous n’arrivez toujours pas à utiliser votre appareil, merci de nous envoyer le numéro de série (SN) de votre appareil à support@topdon.com. Notre équipe vérifiera le statut de votre abonnement et vous aidera à résoudre le problème. 👍

Don’t buy

Don’t provide even basic functionality without yearly subscription. Dont buy that, save money

rezorg

2 months ago

Constant updates make it annoying

Annoying to use because large updates and download everytime I go to use the tool

Beamerspecialist

3 months ago

So close

As a DIYer I wish I could save my vehicle’s profile so you don’t have to scan the vin everytime. Unless there is some other way of doing it you have to back all the way out to the main menu to watch recorded data, then if you go back in and rescan the vin (even though it wasn’t even removed from the port) and flip though a bunch of other menus to go to other tests.

It really slows down and frustrates you going from live data (which is buried to deep in the interface) to the main menu and back again.

G_Co_Raider

3 months ago

Device bound

I bought this a while ago. Love it. Except I’ve had a problem with the vci not connecting it says it bound to my email which yes it should be, and yet when I hit activate that’s all it tell me. I am
Signed up for the yearly subscription and I can even use it. I’ve messaged your help department nothing. I would just like to use my scan tool. Please any help is appreciated.

DEZUS #1

4 months ago

Great utility

Works great

Steptoe609

4 months ago

Updates

Works well when it works, but every time I seem to get this out to read a code there’s updates that make it a much longer process than it needs to be. Makes me miss my wired OBD2 scanner that I could just plug in and it would read the code

TannerW05

4 months ago

No good

Not that good, especially for those expensive updates, this should be a little more expensive and free lifetime updates, then it would be worth it

artfromwar

4 months ago

Ohne Update geht nichts!

Wenn du dir App unbedingt brauchst will sie ein Update sonst machst du gar nichts

Sehr schlecht
Topscan bein danke!

Fuyu5000

4 months ago

Response from developer

Hallo, wir verstehen Ihre Bedenken hinsichtlich der Kosten; diese Maßnahme dient jedoch dazu, die Weiterentwicklung und Kompatibilität der Software zu gewährleisten. Was den Ablauf der Nutzungsdauer betrifft, bieten wir nun eine dreitägige Verlängerung der kostenlosen Nutzungszeit an. Sie haben weiterhin Zugriff auf die dauerhaft kostenlosen Funktionen, wie auf unserer Website aufgeführt: https://www.topdon.com/products/topscan

Scandaleux

Pour accéder à toute les possibilités de l’appareil il est nécessaire de souscrire à un abonnement très onéreux, le tout pour un fonctionnement assez aléatoire

Rici887

4 months ago

Response from developer

Bonjour, le Topscan inclut une mise à jour logicielle gratuite d'un an. Au-delà de cette période, l'accès au logiciel de diagnostic nécessitera un abonnement payant. Nous comprenons vos préoccupations concernant le coût, mais cette mesure vise également à garantir l'évolution et la compatibilité du logiciel. Concernant l'expiration, nous proposons désormais une prolongation de trois jours de la période d'utilisation gratuite.

Too many update

アップデートおおすぎ

Okuruma

4 months ago

Response from developer

ご迷惑をおかけして申し訳ございません。今回のアップデートは、一部の車種におけるソフトウェアの不具合を修正し、よりスムーズで快適なユーザーエクスペリエンスを提供するためのものです。具体的にどのような問題が発生していますか？その他、使用上の問題がございましたら、support@topdon.comまでご連絡ください。弊社のカスタマーサポートチームが最優先で対応させていただきます。お客様からのフィードバックは弊社にとって大変重要です。ご理解とご協力に感謝いたします。

Great so far

Bought this to see if it would display the BMS battery management system SOH state of health of the high voltage battery in an EV. It worked!

Wish it worked well

4 months ago

I’m not a Mechanic or nothing just a normal person using it to clear stuff like the engine managemen

This does what I want I’m not a mechanical or nothing but I use it to clear any faults that come up, it is mainly sensors and it clears all perfectly. And it tells me the code and what it is and takes you to the website with the code to do more research.
But it is a perfect job for what I want use it for a Nissan

micks1979