Does not scan
Scanning always out of focus
Please Update
I love using this app but it needs serious updating.
Does what it’s supposed to do
I see a lot of negative reviews but I use this app all the time and it works fine. Sometimes you get an error when you scan something but it says you can keep shopping and it will catch up. It always does. Checking out at self checkout by just scanning one code and paying is so much better than playing store employee and holding up the checkout lines.
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Garage
Save your time, this app is the worst app I ever seen, does not work at all garbage!
Hasn’t worked
Haven’t been able to use
Doesn’t work right.
Seems like it requires a bonus card in order to do anything useful. In addition it requires you to connect to WiFi.
Garbage
Absolutely terrible!
App doesn’t work
Used the Tops app one time and after that it doesn’t work…. I can’t access the app after several tries so I deleted it. I have several other apps that work just fine.
Don’t waste your time
I’m not new to the scan and check out apps, several other stores execute their versions quite well! This app however is trash. It requires you to connect to Tops Wi-Fi, which is whatever, but every time your phone screen times out you it says it lost connection… which it really doesn’t but you have to hit the back button and then go back in to the scan function.
The big kicker for me though was the app was scanning some of my items 2-3 times! I’m glad I was paying attention or my bill would have been almost double what it should have been. As soon as I realized I gave up on the app and just checked out at a register.
I will never trust this app to work accurately.
The big kicker for me though was the app was scanning some of my items 2-3 times! I’m glad I was paying attention or my bill would have been almost double what it should have been. As soon as I realized I gave up on the app and just checked out at a register.
I will never trust this app to work accurately.
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Useless
Literally just crashes as soon as I go to scan. Can’t enter a phone number either for tops bonus, they only want to scan it. Well I don’t have a card so now what? Even if I did, I probably couldn’t scan it because the app was developed like crap
Won’t connect
After connecting to store wireless the app continues giving an error saying it can’t connect to the shopping system.
Doesn’t work.
Doesn’t work.
unreliable and therefore useless
I used this one time successfully and it provided some benefit. The two subsequent trips, it didn't work.
Trip 2:
“Problem connecting to the mobile shopping system.”
Trip 3:
“Cannot connect to point of sale. Would you like to retry?”
How many times should we try until we give up?
Yes, I was successfully connected to Tops WiFi and their wifi was working correctly. Alden, NY Tops.
Trip 2:
“Problem connecting to the mobile shopping system.”
Trip 3:
“Cannot connect to point of sale. Would you like to retry?”
How many times should we try until we give up?
Yes, I was successfully connected to Tops WiFi and their wifi was working correctly. Alden, NY Tops.
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Zero benefit
The app works fine and it the management at Tops didn’t assume that I am a criminal every time I use it it would be fantastic.
Literally every time in the last couple of months I’ve made the mistake of going to Tops I get audited at the register.
What is the value of a time saving app if it costs you more time?
N.B Wegmans has the same app and I have been audited there precisely zero times.
Literally every time in the last couple of months I’ve made the mistake of going to Tops I get audited at the register.
What is the value of a time saving app if it costs you more time?
N.B Wegmans has the same app and I have been audited there precisely zero times.
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