Topup.com User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral0.0% of reviews
Negative experience50.0% of reviews

~ Based on 24 written reviews from the US App Store.

What users say

Is Topup.com Safe?

Topup.com - Easy mobile top up appears safe based on user ratings. AppsHunter Safety Score for Topup.com is 92/100.

This assessment is based on 396 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.3% of ratings point to a safe experience
1.8% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 388 App Store ratings for Topup.com.

Is Topup.com Legit?

Topup.com - Easy mobile top up appears to be a legitimate app. AppsHunter Legitimacy Score for Topup.com is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scam!!!!

They took my money without receiving my airtime and I was been logged out. Can’t access the top up account anymore

😭

Am not getting true news

Too long to process

I have never had it take this long to process. It just keeps spinning.

Fee

Very suitable fee in compare with Ding and other apps

Caregiver

Ciara

This is a scam!

This app is a scam !
I made a purchase and I haven’t received my credit but the money has been taken from my card

Response from developer

Dear customer, We're very sorry for the inconvenience. We really appreciate you bringing this to our attention. We would like to investigate your complaint. Please share your contact details with us at https://www.topup.com/contact so that we can resolve the issue. We'll be waiting for your reply.

SCAM! DO NOT DOWNLOAD

The money for the Topup was taken from account but I never received the credit! The transaction was saying pending for 24 hours m, then suddenly it is saying I have no transaction history! Mind you! The money was STILL taken from my account! Update: I disputed and they recharged my card! Will will continue to dispute the charges and I will continue to report this app! Play with me! I promise you have the right one!
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SCAM! DO NOT DOWNLOAD

The money for the Topup was taken from account but I never received the credit! The transaction was saying pending for 24 hours m, then suddenly it is saying I have no transaction history! Mind you! The money was STILL taken from my account!
Update: I disputed and they recharged my card! Will will continue to dispute the charges and I will continue to report this app! Play with me! I promise you have the right one!
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Response from developer

Dear customer, We're very sorry for the inconvenience. We really appreciate you bringing this to our attention. We would like to investigate your complaint. Please share your contact details with us at https://www.top.com/contact so that we can resolve the issue. We'll be waiting for your reply.

SCAM! DO NOT DOWNLOAD

The money for the Topup was taken from account but I never received the credit! The transaction was saying pending for 24 hours m, then suddenly it is saying I have no transaction history! Mind you! The money was STILL taken from my account!

Very easy and convenient

The service is one of a kind. 5 stars

C’est Fantastique

C’est fantastique

Faster and quicker

Excellent way to send credit to family and friends

Love this app!

So grateful for this app! 🗣️Love this app!!!

SCAM

this app is a scam took 32$ and i didn’t get anything at all. there was no explanation and i don’t care if they reply to this. this app is a scam and i advise you to use a different app worst app on the app store.

Terrible service

Ive sent two loads / top ups. Guess how many have been received? Zero.

What a good app

This is an amazing app I have never experienced before easy to use and faster✈️ the receiver gets it 😁Awww!!!! ❤️

Not recommend

I have 4 recharges that didn’t went through, they don’t have customers service phone and I emailed them but I never get response. So now I deleted the app.

It’s good but

It’s good but sometimes it freezes up after I enter my card number and click pay, then I have to close the app and try again still don’t work after the 2 or 3 try

Best app

This is top app is the best I have ever used no more running to the corner shop to top up a mobile overseas ,I top up in seconds ,when I sign in my fast charge number is already there I just put in my security code done been using this app for over a year now I have never had any problems with this app you can top up any mobile any were in the world
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Perfect

Very convenient