About
This tool streamlines HVAC inspections and homeowner conversations with professional visual presentations and interactive 3D models. It guides technicians through diagnostics and helps present repair or replacement options clearly, improving customer understanding and trust.
What's New in Torch
1.10.0
November 2, 2026
Bug Fixes
FAQ
What is Torch-Tool used for?
Torch-Tool is designed for HVAC technicians and home service companies to streamline inspections, diagnostics, and homeowner conversations. It helps create professional, visual presentations to improve customer understanding and trust.
How does Torch-Tool help homeowners understand recommendations?
Torch-Tool uses professional visual presentations and 3D interactive models to explain complex HVAC systems, repair findings, and replacement options. This clarity helps homeowners make informed decisions and builds trust.
Can Torch-Tool be used without an internet connection?
Yes, Torch-Tool offers offline support, allowing technicians to work reliably in the field even when internet connectivity is limited. This ensures consistent service delivery regardless of location.
Does Torch-Tool help standardize service across a company?
Yes, Torch-Tool promotes company standardization and field consistency by guiding technicians through structured workflows and enabling them to deliver a more uniform customer experience. This leads to improved communication and professionalism across teams.
What kind of documentation can be captured with Torch-Tool?
Technicians can capture system photos, equipment details like model numbers, and field notes directly within the app. This organized job documentation is integrated into the presentation and recommendation process.
Is Torch-Tool suitable for new technicians?
Torch-Tool is designed to enable technicians of all experience levels. It helps newer technicians communicate more confidently by providing structured workflows and visual aids, while also enhancing the presentation quality for experienced professionals.
What is the update frequency for Torch-Tool?
The latest version of Torch-Tool is 1.10.0, which was last updated on November 2, 2026. Updates are released to improve functionality and user experience.
What devices does Torch-Tool support?
Torch-Tool is available for iPhone, iPad, and iPod devices, making it accessible for technicians using Apple mobile products in the field.
