Toronto Star User Reviews

Name: Toronto Star
Rating: 4.6 (236 reviews)

Toronto Star

thestar.com

📡 News

📰 Magazines & Newspapers

Customer Experience

Positive experience15.0% of reviews

Neutral18.8% of reviews

Negative experience66.3% of reviews

~ Based on 160 written reviews from the US App Store.

What users say

Summarized from real user reviews of Toronto Star. Based on 236 reviews and a 4.6/5 average, it highlights the 3 positives and 19 negatives reviewers mention most about this Magazines & Newspapers app.

Positive things

⭐Great journalism
🗞️Excellent newspaper
🗞️Important grassroots reporting

Negative things

🔒Difficult to unsubscribe
🚫Censorship
💰Cash grab
🤖AI algorithm out of control
🔍Antiquated
🗞️Biased, fake news
🛑Impossible to cancel subscription
💰Untruthful subscription
🛑Can't cancel subscription
🚫Unfair practice
🚫Disaster
💰Liars
🔍Stale content
🐛Glitchy app
📢Too many ads
🚫Interrupts music
🔍Dated stories
🐛Freezes
🚫Doesn't recognize subscription

Is Toronto Star Safe?

Toronto Star appears safe based on user ratings. AppsHunter Safety Score for Toronto Star is 90/100.

This assessment is based on 236 user ratings, with an App Store average of 4.6/5.

Safety Analysis

92.8% of ratings point to a safe experience

1.3% of ratings suggest some concerns

5.9% of ratings point to a risky experience

~ Based on 236 App Store ratings for Toronto Star.

Is Toronto Star Legit?

Toronto Star appears to be a legitimate app. AppsHunter Legitimacy Score for Toronto Star is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Useless- won’t open

I have had a subscription and used the Toronto Star app for a number of years. About three months ago the links from my email would bring me to the app and the ever loading spinner. When I go to the app, it never loads. I have uninstalled and reinstalled the app numerous times. It’s a pretty useless subscription when I can’t ever read the news! Less than one star.

Activity55

10 days ago

Needs a news widget

I would use this app far more if it had a set of widgets for top stories and different sections like the CBC app does. Huge missed opportunity.

E_D_Toronto

11 days ago

Paid subscriber

Can’t access anything without being prompted to sign up. Help desk is useless

BerniePratt

22 days ago

No subscription management

Seems odd to have an app that does not easily allow you to control home delivery.

At least, I could not find a place to do that, could be it is there but not in an obvious place.

Victor1001

a month ago

Constant problems with comments

Try to post - most recently, the post button keeps disappearing. Sometime I click and it doesn’t work. Disappointing.

ColonelMu

a month ago

Horrible App

This newspapers’ subscription and app isn’t worth the money - stories are out of date or don’t load properly and the customer service is non-existent. Don’t waste your money!

Vistavixen

a month ago

Response from developer

Thank you for your feedback. We are sorry to hear that Local News section did not meet your expectations. Can you please provide more details at mobile-feedback@thestar.ca about what you are seeing (such as location your MyLocal is set to and any articles that appeared outdated and not able to comment). Your feedback will help us investigate and improve the app.

Fix your app

I’m a subscriber but it keeps saying I’m not. I pay monthly and I’m signed in. My app is up to date. I can’t read a full arrival because it says I need to subscribe. Even gives me option to sign out. Duh!!! Time to cancel subscription.

xxddjjtt

a month ago

Response from developer

We apologize for the inconvenience. Please reach out to us at mobile-feedback@thestar.ca and please share more details so that we can fix this issue for you. Thank you.

Need Gift Articles

Pls allow us to gift articles from the app. I think you can do it from a laptop. The Globe and Mail lets me gift from their app

Wagwat

a month ago

False narratives

Reporting fiction of what is actually happening in our country. More Canadian fake news

KillaG

2 months ago

Not worth it. Don't try and cancel they won't let you.

Have tried cancelling twice. You can't all they want is money

Outta Town Arts

2 months ago

Response from developer

Thank you for your feedback. We're sorry to hear you've had difficulty cancelling your subscription and that's not the experience we want for our readers. Cancellations can be managed directly through your App Store account settings under Subscriptions, which should give you immediate control. If you're still running into issues, please email us at mobile-feedback@thestar.ca and we'll make sure this is resolved promptly. We appreciate your patience.

Terrible web site

This app won’t let you comment on anything the powers that be don’t agree with. You can be deactivated by just stating “no” in the comment section. discrimination much?

Vistavixen

2 months ago

Response from developer

Disappointing

Lousy service

Klip642

3 months ago

Feature Request

Can we please please get the ability to “gift” articles in the app? I’d be able to share so many more articles with people if I didn’t have to go to the desktop site to share my gift articles

No Maim James

3 months ago

Subscription cancellation

Not having a simple way to cancel digital subscription within the app is frankly sleazy in this day and age.

Vocalapptester

4 months ago

Don't Try To Cancel

You can only cancel your subscription if you go through some long convoluted process and then it is questionable if your subscription has been cancelled! Not impressed!!!

Outta Town Arts

4 months ago

Needs to be revamped for interactions

It gets the job done for news, but the comments are difficult to follow and respond to. Replies and likes don’t show up in the Notification Centre, so you’re required to find the article you commented on and dig through all the responses to find the thread you interacted with. Considering it’s 2026, it’s almost like this app is from the 2010s.

nukka900

4 months ago

P & G

Sick of reading the same things … pitiful and gross

LaBenz510

4 months ago

Won’t stop charging me

I’ve tried cancelling my Toronto Star subscription a few times and they ignore my emails and continue to charge me. Buyer beware

Julesie75

5 months ago

Good but for one big problem for me

I use the app frequently. Generally it works really well. However, if you are listening to music and open an article it often silences the music. My phone can multitask, please let me read the news and listen to music at the same time!

Adamusensei

5 months ago

Needs Work

Good but needs work. Finally able to change font size but can’t make it full width on my iPad in landscape mode, also cannot select a word and look it up like on every other news app.

pkovacs1