Total Triage

Total Triage

by CareXM, LLC

9 ratings
5 reviews
Free

Details

  • Released
  • Updated
  • July 29, 2018
  • October 4, 2025
Total Triage screenshot #1 for iPhone
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Total Triage screenshot #5 for iPhone
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About

This app facilitates secure online patient care coordination for remote healthcare teams. It streamlines tasks, improves communication, and enhances patient care through intelligent call routing and real-time data access. The platform aims to improve work-life balance for caregivers.

Intelligent Call Routing
Call Tracking and Reporting
HIPAA Compliant Secure Messaging
Real-time Patient Data Access
Geo-mapping and Status Updates
Call Recording
Staff Mobile Number Masking
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What's New in Total Triage

4.7.3

October 4, 2025

Improvements to call coding experience. Defect resolution

User reviews

Awful

Terrible healthcare app. My company switched to it recently and has been nothing but problems. Constantly getting logged out by the system while oncall and the staff incessantly calls EVERYONE in your agency to get ahold of you even though the issue is from their end.

Not the best

I am required to use this for work. We just switched from another one. The absolute worst problem with this one is you cannot change the notification sound. What good is an app that is supposed to wake me up if a patient needs something if all it does is one tiny “ding”?

Also, there really needs to be the capability to reply to the alerts. Only options are “accept”, “defer” and “pending”.
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HORRIBLE

I am required to frequently delete and install app again because it frequently freezes. NO option to adjust volume or alert tone and current alert tone is hardly audible when awake and holding phone. Can never be heard when sleeping. Great concept but needs improvement due to above statements. If alerts caused phone vibrating or ability to be used with smartwatches this would help with notifications.
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Needs further ability

The app needs the ability to purge or at least archive messages.

Update with background noise

New update with loud clicking background noise on iphone xs

Developer apps

FAQ

What is Total Triage used for?

Total Triage is used by in-home healthcare staff to coordinate patient care securely online. It helps streamline tasks, manage patient communication, and improve the efficiency of care delivery for remote teams.

Is Total Triage HIPAA compliant?

Yes, Total Triage features built-in HIPAA-compliant secure messaging, ensuring that patient information is handled with the necessary privacy and security standards.

How does Total Triage improve caregiver work-life balance?

The app uses intelligent call routing to distribute incoming patient calls to available caregivers, preventing interruptions for those already assisting patients. This helps reduce burnout and improve overall staffing efficiency.

What devices does Total Triage support?

Total Triage is available on iPhone, iPad, and iPod devices, making it accessible for healthcare staff on various Apple mobile platforms.

Does Total Triage provide medical diagnoses?

No, Total Triage is designed to help monitor patient conditions and coordinate care but does not provide direct diagnoses or medical opinions. Users should always consult a licensed medical professional for medical decisions.

How often is Total Triage updated?

The latest version of Total Triage is 4.7.3, and it was last updated on October 4, 2025. This indicates a commitment to ongoing development and improvements.

What is the user rating for Total Triage?

Total Triage currently has a rating of 2.9 stars based on 9 ratings. This suggests that while the app offers valuable features, there may be areas for improvement based on user feedback.

Does Total Triage have ads?

No, Total Triage does not contain advertisements. The app is free to use and does not display any ads to its users.