TotalEnergies Charge Europe

TotalEnergies Charge Europe

by TotalEnergies Charging Services

575 ratings
92 reviews

Details

  • Released
  • Updated
  • January 29, 2024
  • August 4, 2026
TotalEnergies Charge Europe screenshot #1 for iPhone
TotalEnergies Charge Europe screenshot #2 for iPhone
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TotalEnergies Charge Europe screenshot #5 for iPhone
TotalEnergies Charge Europe screenshot #6 for iPhone
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About

Locate and manage electric vehicle charging stations across Europe in real-time. Start, monitor, and stop charging sessions, view history, and manage payments. Offers subscription plans for enhanced features like booking and discounts.

Real-time charge point availability map
Scan QR code to start charging
Monitor and stop charging sessions
Charging history and invoices
Subscription plans with booking and discounts
Apple CarPlay integration
RFID badge for simplified charging
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What's New in TotalEnergies Charge Europe

1.25.2

August 4, 2026

Fixed a bug where an error occurred while downloading or sharing an invoice. Fixed an issue where an error message could appear even after a successful sign-in.

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User reviews

Buggy laggy clunky

the app is one of the weakest I’ve used. It’s slow, laggy, inconsistent and unnecessarily difficult to navigate when all you want to do is start or stop a charging session.

The biggest issue is reliability. Even hours after ending a charging session, the app continued to notify me that charging was still in progress, leaving me unsure whether the session had actually ended or whether I was still being billed. That’s not a minor bug—it’s something that undermines confidence in the service.

An EV charging app should be simple, responsive and trustworthy. Unfortunately, this one is none of those
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Grottenschlecht nie mehr wieder!

Kein Wunder, dass bei 18 Ladepunkten niemand steht, wenn es einfach nicht funktioniert, völlig unsinnig und nicht brauchbar.

Rechnungsweiterleitung nicht möglich

Die Rechnung wird in der App zwar angezeigt, jedoch ist eine Weiterleitung an die Buchhaltung leider nicht möglich. Der entsprechende Button ist ohne Funktion und blinkt lediglich kurz auf.

Auch andere Weiterleitungsmöglichkeiten, zum Beispiel per E-Mail, WhatsApp, AirDrop oder über das Teilen-Menü, funktionieren nicht. Gerade für geschäftliche Nutzer ist das sehr unpraktisch, da Rechnungen zuverlässig und schnell an die Buchhaltung weitergeleitet werden müssen.

Die App erfüllt damit einen wichtigen Zweck leider nur teilweise. Hier sollte dringend nachgebessert werden.
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Rechnung kann nicht heruntergeladen werden

ich nutze die App für meinen betrieblichen Fuhrpark. Leider ist es seit geraumer Zeit nicht mehr möglich, Rechnungen über die App herunterzuladen. Der Pfeil, der zum Herunterladen der Rechnungen dient, ist ohne Funktion.
Das ist sehr unglücklich, da wir die Rechnungen für die Steuer benötigen. Könnten Sie uns bitte mitteilen, wie wir die Rechnungen über die App herunterladen können?
Ansonsten ist die App einfach und intuitiv.
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Clancarty Road

Always a problem with payment & having to phone, better of with an engine

Developer apps

FAQ

How do I find available charging stations with TotalEnergies Charge Europe?

You can find available charge points in real-time directly on the map within the app or by using the search box. You can filter by connector type and power to find the most suitable station for your needs.

Can I start a charging session using TotalEnergies Charge Europe?

Yes, you can start a 'Pay As You Go' charge by scanning the QR code on any charge point. You can also monitor your ongoing session in real-time and stop it with a single click.

What information is available in my charging history?

Your charging history includes detailed information such as charging curves, a split between fast and regular charging, and invoices. This data is accessible after creating an account and saving your payment method.

Does TotalEnergies Charge Europe offer subscription plans?

Yes, subscription plans are available in the United Kingdom, France, and Spain. These plans activate booking of available charge points, provide a personal RFID badge, and can offer discounts on kWh prices with the Master subscription.

Is TotalEnergies Charge Europe compatible with Apple CarPlay?

Yes, the app integrates with Apple CarPlay. This allows you to select a charge point directly on your car's screen, book it, and then use your preferred navigation app to reach the station.

Can I manage charging for multiple electric vehicles?

Yes, if you have several electric vehicles in the same household, you can launch multiple charges simultaneously. This can be done by using one badge per vehicle or through the PAYGO feature.

How secure is my payment information with TotalEnergies Charge Europe?

The app allows you to save your means of payment for easy access. For enhanced security, you can use Touch or Face ID to connect to the app, ensuring your account and payment details are protected.

How often is TotalEnergies Charge Europe updated?

The latest version of TotalEnergies Charge Europe is 1.24.1, released on 2026-05-26. Updates are provided regularly to ensure optimal performance and new features.