Easy to use
The app enables to do most of my job while on the go, or watching my kids.
It’s intuitive to use and has most the same functionality as on the computer.
Use case: I was watching my young kids while also being notified of a customer that needed my input. I was able to handle all of it in minutes from my phone!
It’s intuitive to use and has most the same functionality as on the computer.
Use case: I was watching my young kids while also being notified of a customer that needed my input. I was able to handle all of it in minutes from my phone!
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Recent updates has made this app very useful
This app was updated recently and we are getting very good feedback from our customer success users on its usability. Thanks Totango!
More features and stability please
Adding touch points keeps causing the app to crash and blank touch points to be added to the timeline.
I may be missing it but I can’t see how to edit a task.
I may be missing it but I can’t see how to edit a task.
Basic and too many push notifications
I love totango as a software. The iPhone app gets the job done in a very cluttered way. Different health portfolio buckets would be great. Being able to tell totango which customers or buckets I care about would be great because currently, I have over 2000 customers, I don't want a push notification each time one of them changes health.
In general, the app does what it needs to do. I can assign tasks on the fly, I can see total customer health at a glance. Looking forward to the future of this.
In general, the app does what it needs to do. I can assign tasks on the fly, I can see total customer health at a glance. Looking forward to the future of this.
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Customer Success on the go
Learn all about your customers status and team's tasks. Can't leave home without this...
