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Gainsight

Gainsight

Customer Success Anywhere

25 ratings
10 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • May 17, 2019
  • February 14, 2024

Features

Developer

Gainsight, Inc.
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About

Manage customer interactions and key activities on the go. Capture notes, access company details, and receive smart notifications. Utilize a conversational AI bot for quick insights and summaries.

✓Timeline access on mobile
✓Personalized search and filters
✓Rich activity creation
✓Company and relationship details
✓Actionable notifications
✓Conversational AI bot
Show original description

What's New in Gainsight

5.1.0

February 14, 2024

• Match Criteria - Update the app to use this new enhancement that helps to reduce duplicate records. This enhancement is vital for streamlining person data imports into Gainsight through various channels such as the Rules Engine, Connectors, and People sections, ensuring more efficient data management.

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User reviews

Most RecentHighest RatedLowest Rated

New but liking it

Dashboard reports display surprisingly well on mobile.
Thetruth38384747474Thetruth38384747474

Could be better

I love the app but there are way too many bugs. For example when you try to use filters the screen goes white and you have to close the app. Please make it more straight forward and easy to use.
SoGlobalMediaSoGlobalMedia

iPad version?

Hi, an iPad version would be excellent...phone format is a little small! I know I can use a browser but a native iPad app could boost productivity.
MarkAHMarkAH

Mobile access to GS on a small screen is great

While traveling and commuting, getting quick access to customer information and current updates is invaluable. Plus, the well designed GUI fits nicely on my phone screen and gives me exactly what I need anywhere, anytime. Highly recommended!
fjhmdhnfjhmdhn

indispensable way for me to regularly use Gainsight

This has quickly become an indispensable way for me to regularly use Gainsight. It’s now my preferred method for reviewing and entering timeline. On my phone I can now use voice typing!
Macdaddysf411Macdaddysf411
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Developer apps

Pulse Conference
Pulse Conference

by Gainsight, Inc.

💼 Business

(8)

Free
Pulse Conference 2022
Pulse Conference 2022

by Gainsight, Inc.

💼 Business
Free
Pulse Presented by Gainsight
Pulse Presented by Gainsight

by Gainsight, Inc.

💼 Business

(10)

Free
See developer apps

FAQ

What is Gainsight used for?

Gainsight is a mobile application designed for customer success professionals to manage customer interactions, track activities, and access company information on the go. It provides tools for capturing notes, viewing customer data, and receiving timely notifications.

What devices does Gainsight support?

Gainsight is currently supported on iPhone devices. Information regarding Android or other platform support is not detailed in the provided data.

How often is Gainsight updated?

Gainsight was last updated on February 14, 2024, with version 5.1.0. The release date of the app was May 17, 2019, indicating regular updates from the developer.

What is the age rating for Gainsight?

Gainsight has an age rating of 4+, making it suitable for a wide range of users. This rating suggests that the content is generally appropriate for young children.

Does Gainsight have ads?

No, Gainsight does not contain advertisements. The application is free to download and use without any ad interruptions.

What are the key features of Gainsight's AI bot, Sally?

Sally, Gainsight's conversational AI bot, helps users quickly consume information such as customer summaries, health scorecards, NPS survey responses, and tracked sponsors. It aims to enhance productivity by providing instant access to key customer insights.

Can I manage private drafts within Gainsight?

Yes, Gainsight allows users to manage their private drafts directly within the application. This feature enables you to prepare and save notes or activity details before finalizing them.

How does Gainsight help with personalized experiences?

Gainsight offers personalized experiences through its search and filter functionalities, allowing users to tailor their view of customer data and interactions. This helps in focusing on the most relevant information for individual needs.