it was good for a while
Great but
Great but one minor issue
Amazing! but…
Disconnecting
I also don’t understand why the app always has to be open when a company like globe can make it so I can controls everything without the app open
Outside of that the battery life is great, about 5 days between charges. Build quality seems fair and they do look good but the branding on the side of them looks kinda odd but is discrete enough to be okay
Couples bracelets - Great investment
Iraq
Frustrierend
Response from developer
Wir entschuldigen uns für die Unannehmlichkeiten! Bitte aktualisieren Sie Ihre Android-App auf die neueste Version. Sollten weiterhin Probleme auftreten, kontaktieren Sie uns bitte unter yujingyao@totwoo.com.
Verbesserungspotential
Hier ein paar zusätzliche Hinweise/ Verbesserungen:
1. Die Anruferinnerung klappt zumindest bei uns aktuell nicht, egal ob alle oder ausgewählte Kontakte.
2. Es wäre super, wenn Hintergründe für Chat etc. für beide Partner synchonisiert werden, wie z.B. bei WhatsApp.
3. Mehr Kurzbefehle direkt über die Armbänder. Es wäre gut wenn man z.B. durch einen unterschiedlichen Startbefehl (langes halten oder Doppelklick) weitere Befehle direkt versenden kann. So wäre z.B. kurz + kurz = ich liebe dich“, lang + lang = „traurig“ oder Doppelklick + kurz = „Sorry“
So wären viel mehr Interaktionen möglich ohne umständlich immer wieder in die App zu gehen.
Würde mich freuen, wenn diese Funktionen integriert werden könnten. 😊
Response from developer
Vielen Dank für Ihren wertvollen Vorschlag! Wir haben ihn an unser Entwicklungsteam weitergeleitet und arbeiten weiter an der Optimierung des Produkts, um Ihnen ein besseres Nutzererlebnis zu bieten. Bezüglich Ihres Problems mit der Anruferinnerungsfunktion: Bitte prüfen Sie, ob der Nickname des Anrufers Sonderzeichen wie Emojis enthält. Entfernen Sie diese bitte und testen Sie die Anruferinnerungsfunktion erneut. Sollte das Problem weiterhin bestehen, kontaktieren Sie uns bitte unter yujingyao@totwoo.com.
Truly amazing!
Great
Great Connection
Barely works
Amazing brackets, app and company!
I got a bracelet for me and my daughter when she was having to go to her dads a few days a month and was having major separation anxiety. The bracelets helped her so much. Anytime she missed me, she would push a button and mine would light up and vibrate. And if I wanted her to know I missed her then I would push it. If they stop working then you just re do the blue tooth.
The company is hands down amazing! My daughter lost her touch part of the bracelet and they literally refunded me completely so I could get a replacement for her. I love this company, bracelets and app so much. Truly a must have if there is anyone you love that you can’t always be with.
cannot close out of the app
Good at first then multiple errors
App stopped working less than 24 hours later.
At least customer service seems to be attentive.
(UPDATE 1) there was a bug that caused this. It was fixed the next day. But when I went to turn my phone off for an appointment, the same issues persisted. :( Hoping support can help.
OP: My partner and I set up our bracelets and bid farewell this morning. It’s back to long distance again. The touch bracelets made things a little easier to transition into, and provided me much joy and comfort.
Unfortunately, less than 24 hours later, I cannot access the app at all. The bracelet was working amazingly all day and then it suddenly stopped sending and receiving tap notifications. I tried logging out and logging back in to see if that helped. Except I can’t even log back in now.
I reached out to support previously and have tried all 7 steps given to me to troubleshoot the app and bracelet and NOTHING works.
Everything is up to date.
I’ve reset my network multiple times.
Toggled data/wifi.
Delete and reinstall.
Restart the bracelet.
Restart the phone.
All in different orders and none of them landed me any results.
I was told to reach out to this email if the steps given to me didn’t resolve the issue. Since they did not, I’m reaching out.
I’m heart broken. What do I do?
These bracelets are so expensive only to stop working 24 hours in💔💔💔
I don’t know what support can offer me but. The concept is lovely and the bracelets are great when they work properly. But. People definitely deserve to be made aware of these awful software issues.
So disappointing.
App stopped working less than 24 hours later.
OP: My partner and I set up our bracelets and bid farewell this morning. It’s back to long distance again. The touch bracelets made things a little easier to transition into, and provided me much joy and comfort.
Unfortunately, less than 24 hours later, I cannot access the app at all. The bracelet was working amazingly all day and then it suddenly stopped sending and receiving tap notifications. I tried logging out and logging back in to see if that helped. Except I can’t even log back in now.
I reached out to support previously and have tried all 7 steps given to me to troubleshoot the app and bracelet and NOTHING works.
Everything is up to date.
I’ve reset my network multiple times.
Toggled data/wifi.
Delete and reinstall.
Restart the bracelet.
Restart the phone.
All in different orders and none of them landed me any results.
I was told to reach out to this email if the steps given to me didn’t resolve the issue. Since they did not, I’m reaching out.
I’m heart broken. What do I do?
These bracelets are so expensive only to stop working 24 hours in💔💔💔
I don’t know what support can offer me but. The concept is lovely and the bracelets are great when they work properly. But. People definitely deserve to be made aware of these awful software issues.
So disappointing.
