totwoo Reviews: Is It Legit?

totwoo
totwoo
BEIJING XINYOULINGXI TECHNOLOGY CO.LTD

Customer Experience

Positive experience23.2% of reviews
Neutral17.0% of reviews
Negative experience59.8% of reviews

~ Based on 418 written reviews from the US App Store.

What users say about totwoo

Is totwoo Safe?

totwoo has mixed safety signals based on user ratings. AppsHunter Safety Score for totwoo is 58/100.

This assessment is based on 526 user ratings, with an App Store average of 2.9/5.

Safety Analysis

41.3% of ratings point to a safe experience
12.2% of ratings suggest some concerns
46.6% of ratings point to a risky experience

~ Based on 526 App Store ratings for totwoo.

Is totwoo Legit?

totwoo appears to be a legitimate app. AppsHunter Legitimacy Score for totwoo is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Such a sweet gift

I bought the bluetooth bracelet set to give to my boyfriend and he LOVED it. It’s the sweetest thing to be connected to your lover during parts of the day where you can’t necessarily text. Feeling that buzz on my wrist knowing he’s thinking of me during hours we can’t normally communicate has made our bond even deeper. Thanks totwoo for coming up with such an awesome and BEAUTIFUL piece of jewelry. I gave it 4 out of 5 because i accidentally buzz him a lot and vice versa if we are super active hehe.
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Having issues…

It worked great with my best friend. But recently I’ve been unable to log in which is really disappointing as my best friend and I live far away from each other. The bracelets have been a really great way to stay in contact, so I hope this gets fixed soon.

垃圾东西

我不配

Response from developer

非常抱歉给您带来困扰!您可以将所遇到的具体问题发送到yujingyao@totwoo.com,我们将及时为您排查、解决问题。

Love the bracelet, hate the app.

I love the bracelet, it is phenomenal. But I absolutely abhors the app. It is terrible. Constant issues, taps not going through, etc. Consider strongly the app you want to use before purchasing the affiliated jewelry.

给我增加一键删除云端聊天记录

为什么不能一键删除一条一条删多麻烦啊,一点用户体验都没有

Response from developer

非常抱歉给您带来困扰!已将您的宝贵建议转达研发团队,我们会不断优化产品,为您带来更好的用户体验。

不好用

不好用

Response from developer

非常抱歉给您带来困扰!请您将所遇到的问题发送到yujingyao@totwoo.com,我们将尽快为您排查解决。

it was good for a while

like the title says it was good for a while but recently it has just stopped working. i cant connect it while its at full battery and the light isnt even working. i have to put it on the charger (which lights up green btw) just to use it for 1 minute before it disconnects again. i dont know whats happening or if anybody else has this issue
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App muss dauerhaft offen bleiben👎🏻

Die Armbänder an sich sind echt top 👍🏻
Die App hingegen ist ausbaufähig, wie vorherige Rezensionen schon sagten (vor über einem Jahr teilweise!) Man könnte doch per doppeltem Schnellen Tippen oder dreifachen schnellen Tippen noch weitere Nachrichten Senden ohne dass man dass Handy in die Hand nehmen.
5-6 verschiedene Nachrichten die man individuell schreiben kann, mit mehr als nur 20 Zeichen, wäre perfekt.

Dass schlimmste allerdings finde ich, wenn ich die App schließe, kommt direkt eine Pushnachricht „Die App läuft nicht mehr, daher wurde deine Tatwoo-Verbindung unterbrochen. Um sie wiederherzustellen, öffne einfach die App erneut. Du kannst zurück zum Stadtbildschirm gehen und dein Handy verwenden, die App wird im Hintergrund weiterlaufen, und deine Tot“
Also wenn man die App schließt ist dass Armband einfach nur ein Armband ohne Funktion, und dafür zahlt man schließlich nicht einen solchen Preis.
Dass sollte wirklich als allererstes behoben werden.

Die Hoffnung bleibt bestehen dass die Kritik und das Feedback der Nutzer vielleicht doch mal umgesetzt werden.
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Great but

The bracelets are amazing but for some reason my bracelet stopped vibrating and to fix it I tried closing the app, logging out and back in, and restarting my phone. Nothing worked so I deleted the app and now cannot log into my account. I’ve tried everything to get back into but nothing works and there is no phone number to call in order to aid me so I haven’t been able to use the bracelet at all over the past few weeks. Still a good idea though.
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I bracciali si scollegano a caso

L’idea in sé è molto bellina, ok, ma non è possibile che ogni volta io debba dire al mio partner di aprire l’app altrimenti il bracciale rimane scollegato.

Una volta che l’app è scaricata e i bracciali collegati tramite codice, questi devono RIMANERE collegati.
Sono più le volte in cui non funziona che le volte in cui funziona: è estenuante.
Vi invito ad aggiustare il prima possibile.
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Great but one minor issue

My birthday is on the cusp of Scorpio (oct23 - nov21) and Sagittarius (nov 22 - dec 21)— my birthday is november 22nd, but it says im a scorpio, which is not accurate to what the app is saying—- thats the only issue ive seen with this app so far, otherwise its very cute and sweet for me and my boyfriend whos in the army
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Amazing! but…

I Love the bracelets! They were a gift from my Best Freind and we have them so we don’t have to text all the time to communicate. The only problem I have at all, is I can’t find connect Bluetooth in my settings. Whenever I open my settings to connect the Bluetooth to the app like it said it doesn’t appear,which makes me think that it worked but I go into the app and it has that annoying little pop up that says for me to connect Bluetooth? That is my only thing I don’t like, everything else is Amazing.
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楽しくて良いです!

パートナー側は反応が良くない時がある(サムスンGALAXY)みたいですが、私は問題ない(iPhone16)です。
仕事中や携帯を手に取れない時に不意に振動とライトアップが来ると幸せ気分になります。シンプルなのがよいです。

Disconnecting

It will randomly disconnect from my phone. Sometimes it will be 5 minutes and other times 8 hours. But it means that I don’t get her pings and I can ping her

I also don’t understand why the app always has to be open when a company like globe can make it so I can controls everything without the app open

Outside of that the battery life is great, about 5 days between charges. Build quality seems fair and they do look good but the branding on the side of them looks kinda odd but is discrete enough to be okay
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Response from developer

We apologize for the inconvenience! Please complete all settings in totwooAPP-ME-Reminder Settings and keep the app running in the background when using it. We are working on optimizing the app to provide you with a better experience as soon as possible.

Couples bracelets - Great investment

My boyfriend is leaving to the air force and I got it for us. We have been using them sitting right next to each other and it’s so cute. This is a very thoughtful idea. The set up was easy too! I also had to exchange for a different look that my boyfriend liked better and it was a seamless exchange.
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Iraq

Why isn't the vibration option showing up for me? And when I press the bracelet, it doesn't vibrate.

Frustrierend

Also iOS funktioniert die App und das Armband aber wenn der Partner Android besitzt hat er entweder akku Probleme weil keine Verbindung aufgebaut wird 😕und somit die Funktion der beiden Armbänder nicht gegeben ist. Bitte Android Problem mal lösen

Response from developer

Wir entschuldigen uns für die Unannehmlichkeiten! Bitte aktualisieren Sie Ihre Android-App auf die neueste Version. Sollten weiterhin Probleme auftreten, kontaktieren Sie uns bitte unter yujingyao@totwoo.com.

Verbesserungspotential

Ich muss mich teilweise den anderen anschließen und finde, dass teilweise Funktionen sehr schwer zu finden sind. Dennoch finde ich, dass mit ein bisschen mehr Entwicklung das Erlebnis noch erheblich verbessert werden kann. Denn das Grundprinzip ist wirklich super.

Hier ein paar zusätzliche Hinweise/ Verbesserungen:

1. Die Anruferinnerung klappt zumindest bei uns aktuell nicht, egal ob alle oder ausgewählte Kontakte.
2. Es wäre super, wenn Hintergründe für Chat etc. für beide Partner synchonisiert werden, wie z.B. bei WhatsApp.
3. Mehr Kurzbefehle direkt über die Armbänder. Es wäre gut wenn man z.B. durch einen unterschiedlichen Startbefehl (langes halten oder Doppelklick) weitere Befehle direkt versenden kann. So wäre z.B. kurz + kurz = ich liebe dich“, lang + lang = „traurig“ oder Doppelklick + kurz = „Sorry“
So wären viel mehr Interaktionen möglich ohne umständlich immer wieder in die App zu gehen.

Würde mich freuen, wenn diese Funktionen integriert werden könnten. 😊
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Response from developer

Vielen Dank für Ihren wertvollen Vorschlag! Wir haben ihn an unser Entwicklungsteam weitergeleitet und arbeiten weiter an der Optimierung des Produkts, um Ihnen ein besseres Nutzererlebnis zu bieten. Bezüglich Ihres Problems mit der Anruferinnerungsfunktion: Bitte prüfen Sie, ob der Nickname des Anrufers Sonderzeichen wie Emojis enthält. Entfernen Sie diese bitte und testen Sie die Anruferinnerungsfunktion erneut. Sollte das Problem weiterhin bestehen, kontaktieren Sie uns bitte unter yujingyao@totwoo.com.

Truly amazing!

I honestly could not be happier with the product. I purchased the Azure Dreams set and opted for split shipping to send to my dear friend far away. I made a mislabel in the shipping address and customer service with ToTwo was on top of it, and ensured the bracelet was delivered promptly despite the error on my part. I can't say enough positive things about the quality of the jewelry and their customer service is top notch. I would 100% recommend the app and device to anyone looking for a similar product.
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Response from developer

Thank you so much for your positive review! We will continue to optimize our product to bring you a better user experience.

Great

I got these bracelets for myself and my long distance partner. We are half a world away from each other and this helps us feel more connected not only on good days but the hard days. I would definitely recommend. Gorgeous.