Toucan Smart Home User Reviews

Customer Experience

Positive experience47.6% of reviews
Neutral10.9% of reviews
Negative experience41.5% of reviews

~ Based on 229 written reviews from the US App Store.

What users say

Is Toucan Smart Home Safe?

Toucan Smart Home appears safe based on user ratings. AppsHunter Safety Score for Toucan Smart Home is 92/100.

This assessment is based on 5,009 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.7% of ratings point to a safe experience
3.6% of ratings suggest some concerns
5.7% of ratings point to a risky experience

~ Based on 5,009 App Store ratings for Toucan Smart Home.

Is Toucan Smart Home Legit?

Toucan Smart Home appears to be a legitimate app. AppsHunter Legitimacy Score for Toucan Smart Home is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Gus

It’s great gives me a sense of safety for my little dog

Awesome Camera

The best on its kind

Can’t down load on my cell

I Ben trying for 5 days now even call compy 4 time no luck and when they call it was like 2 days later of course I was not home

Toucan camera review

I’m not impressed with the quality of the picture would affect they tell you on HSN that it’s free but you don’t get too many features with it. They want to charge you tried to set the time on it so it would read regular time couldn’t do that without having to pay for the service regret buying

Nice fit

I just love this can see what is happening when I am at work

Horrible batteries

Battery dies in 2days smh it’s horrible to keep taking it down to recharge it waste of money if u ask me

Video Door bell

Good video door bell i recommend Toucan’s smart video door bell

Sup

Nice app love the app

bug maybe?

app stopped sending notifications to my phone for unknown reason despite having notifications on on both devices

Don’t record automatically

Don’t

Great app!! Pay wall though

Great app!! Pay wall though can’t help too think at 88/170 price range it works! For what I need.

Good comparison to ring

Had this for just over 2 years now, only issue was second camera in pack loses battery power after just a few hours, tried reset and assistance off the helpdesk, video and quality of recording is excellent. May buy more devices to add to network at some point.

Help

Please fix app. Won’t even load… I need my camera to work asap please

Don’t buy it!

Do not buy these cameras they are totally not worth the money. I am constantly experiencing them disconnecting from my home Wi-Fi. And then the only way to reconnect them is by hitting the reset button on the back of the camera and they always seem to do this at the. Times like when I actually need the camera to be working and recording if I could give less than one star I would.
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Exceptionally pleased!

I think toucan products are so good compared to many I’ve tried. I have the original, tried the v3 too. But I like them both. But my original has lasted years! I’m so pleased with toucan. They should hire me as a spokeswoman! lol but as a reviewer you won’t be dissatisfied. You can move the camera. Other cameras don’t have that option.
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Front Door

Doesn’t show me who comes to door. When I look at notifications there’s no nothing on screen except my front door. I’ve blocked areas so it doesn’t show my street and traffic but it still notifies ever time a car goes by.

Device failure

After the last update I feel that my device goes offline daily. I had to reconnect the device twice now and this morning the device showing offline again. Camera is using the 2.4 network, my phone is on a 5g network never had an issue until now. If the problem continues no choice but to start looking at other options.
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Need subscription

If you don't buy into subscription app and camera is usless

New version crash

As soon as i click setting and click motion detection, the app crashes.
Tried deleting ,downloading app n all the troubleshoot as per toucan website.
It still crashes in IPHONE.
But andriod works fine
I guess the new version messed up iphone one.

Dernière version Ko

Depuis la dernière mise à jour, j’ai les notifications mais mon écran reste blanc quand je veux consulter les différents événements. Au niveau de la date, j’ai bien un point mentionnant dés évènements mais lié reste de l’écran est vide.
C’est bien de faire des tests avant de mettre en prod