TouchChat HD User Reviews

Name: TouchChat HD- AAC w/ WordPower
Rating: 3.9 (130 reviews)

TouchChat HD- AAC w/ WordPower

Prentke Romich Company

📚 Education

🏥 Medical

Customer Experience

Positive experience53.5% of reviews

Neutral4.7% of reviews

Negative experience41.9% of reviews

~ Based on 43 written reviews from the US App Store.

Is TouchChat HD Safe?

TouchChat HD- AAC w/ WordPower appears mostly safe based on user ratings. AppsHunter Safety Score for TouchChat HD is 77/100.

This assessment is based on 130 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.0% of ratings point to a safe experience

5.4% of ratings suggest some concerns

24.6% of ratings point to a risky experience

~ Based on 130 App Store ratings for TouchChat HD.

Is TouchChat HD Legit?

TouchChat HD- AAC w/ WordPower appears to be a legitimate app. AppsHunter Legitimacy Score for TouchChat HD is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Full scope user here

This app is perfect with the exception of having a widget. Can we please have a widget! Just a quick access widget instead of having to navigate the apps library or have a overwhelming Home Screen

0j23j

3 months ago

Strange white line

I love TouchChat. Use it with many of my students. I find the Engage SS games great for practice. And I love the ability to have multiple sets of different vocabularies on the same device. A good feature to add would be the ability to edit more than one button at a time (like being able to change multiple buttons to the same background color or font).

My only complaint is I got a new iPad and when I purchased and downloaded TouchChat there is a strange white line at the bottom of all my communication boards. It is also on the sides of the display bar when I change the color to something other than white. Toggling on/off key guard inset did not help. I have been through every setting on my iPad and TouchChat. Does anyone else have this issue? Is there something I need to do to make it disappear?

Advocacy AAC

3 months ago

Touchchat HD- AAC w/ Wordpower

Full-Featured AAC solution

utufur

7 months ago

Glitch-Fest

Love the Word Power, but horribly laborious to customize, time-consuming and not as flexible. I regret wasting so much of time of my life trying to make it work… Every new update brings brand new glitches - enjoy!

Fem-me

8 months ago

Great but with bugs.

My artistic son has used TouchChat with word power for several years. It is a robust, customizable, and user-friendly AAC option that has given our son a voice and a platform to share his voice on. However, recent iPad and app updates have left many bugs. Since the most recent iPad update, the app stops working. It’s opened, but when you press the icons nothing happens, leaving my son, the user, frustrated. When this happens, we have to delete the app, reinstall it, an import his customizable file. We have had to do this several times, and although simple, it is time-consuming, frustrating, and disheartening… Because it is another thing that is harder in our lives.

Chelly 7292074

9 months ago

Response from developer

We are sorry to hear the app is giving leaving you and your son frustrated. We would encourage you to reach out to our support team: touchchat@aacapps.com so we can understand the problems move and fix the issues are you are experiencing.

Limited Documentation

I bought this app on recommendation of my son’s speech therapist. Trying to figure out how to use it is very difficult. Not being an Apple user makes it worse. After finding the website, the links to support documentation are dead, 404 returns. Even once you find some support docs they are not really a layman, or user’s guide. Seems like a nice app but is basically a waste of money if you want to really figure it out and use its potential.

MSUHRBFYSGET

10 months ago

Response from developer

Hi, thank you for your feedback. Within the app, we have a user guide built in if you go to your vocabulary menu (with the vocab files listed), Menu > Help. This gives a comprehensive guide in easy-to-understand language to make your experience with the app more successful. If you have further questions, please reach out to us over email: touchchat@aacapps.com

Touch Chat HD AAC w / Word Power

Write aReview

Add another cknamen to Raviews

a year ago

Meh

This app is fine. I use it on the recommendation of my speech therapist. I started out with the free trial, then upgraded to the full $300 version. However, it downloaded a whole new program when I got the full version and I don’t see a way to transfer my custom vocabulary to the new app. That’s very frustrating that I am starting over from scratch now. It also appears that if I switch vocabularies (like to a larger grid, for instance) I will have to re-customize everything AGAIN.
If there were more compatibility feature, I would give it a higher rating.

Fr3ddy1

2 years ago

Response from developer

Hi there. If you upgraded your TouchChat Discover app, it would not have been a completely separate app and would've maintained your custom vocabulary. It sounds like you purchased a separate app in the App Store. Our support team would be happy to help you transfer your custom vocabulary from one app to another, so please reach out.

Help

I accidentally purchased this app on my phone and we need it on our sons tablet who is non verbal we emailed with no assistance on how we can either get our money back so we can purchase it on the tablet. Would like someone to actually reach out to us I emailed a week ago!!

bmskelton

2 years ago

Response from developer

I"m sorry for the delay. You may have heard we recently had a system outage and that has affected our support emails. Since all purchases are handled through Apple, you would need to contact them for a refund.

A wonderful app

Our son is non-verbal, and has limited fine motor skills. We started teaching him to communicate with pecs cards. However as his vocabulary grew, his binder became too large to carry everywhere.

We tried several different AAC applications, and found our son likes TouchChat the best. When testing with another application, our son realized his device was unlocked and actually changed his app back to TouchChat.

We love TouchChat because it’s very user friendly, plus they have a lot of guides on their website.

Ebeneezer Merryweather

2 years ago

Response from developer

Thank you for your feedback. We wish your son continued success!

Pictures

Be aware that if you give this Application full access to your Photos it Edits them Without Your Consent!

Seth Getz

3 years ago

Response from developer

The app will not edit any photos without your consent. Please email our support team if you are having issues.

Guided Access freezing TouchChatHWP

This app is great, as it gives my daughter a voice. A problem we’ve been experiencing recently is that when Guided Access is used, the entire app freezes and her voice no longer works, nor can she move from page to page. When out of Guided access the app works fine. If Guided Access is not used, she goes to other apps and doesn’t use her AAC device appropriately (as she doesn’t understand that her AAC is only meant to be used for communicating). Any help would be appreciated!

Dr. Rath

3 years ago

Response from developer

Hi there. Unfortunately, this is a Guided Access bug that Apple is aware of. Please report to Apple so they hear about this from multiple sources.

Too expensive for what it is

Too expensive and freezes constantly.

Gvdutra

3 years ago

Word prediction not working after latest updat

We love the app, gave our son a voice. However, the word prediction is not working after latest update.

Justin1007

3 years ago

App for Mac users

Please make TouchChat available for use also on Mac.

Shinninsun

3 years ago

Nostalgia

Wow i remember this I had this on my old iPad before my dad gave it to the Apple Store cause it couldn’t be fixed such memories

_No Nickname_

4 years ago

Price confusion

Why was the price announces as 209.99 but then it charged me 220.99? That’s misleading and annoying!

Drusian

6 years ago

Game changer

My son has apraxia of speech and since getting this app his literacy skills have blossomed incredibly. I highly recommend this app. It’s super easy to use.

BusyBooksByAaron