TouchTunes User Reviews
Customer Experience
~ Based on 1,147 written reviews from the US App Store.
What users say
Summarized from real user reviews of TouchTunes. Based on 1.1M reviews and a 4.9/5 average, it highlights the 4 positives and 7 negatives reviewers mention most about this Music app.
Positive things
- 🎶Fun way to change bar atmosphere
- 🔍Convenient music selection
- 🔊Generates a great feeling
- 🌍Works in USA & Canada
Negative things
- 💰Expensive credits
- 🕰️Long wait times for songs
- 🤖Biased song playback
- 💳Disappearing credits
- 🤑Overpriced 'fast track' option
- 🤯Confusing app design
- 🤔Lack of song queue visibility
Is TouchTunes Safe?
TouchTunes: Jukebox Music appears safe based on user ratings. AppsHunter Safety Score for TouchTunes is 98/100.
This assessment is based on 1,105,272 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 1,105,272 App Store ratings for TouchTunes.
Is TouchTunes Legit?
TouchTunes: Jukebox Music appears to be a legitimate app. AppsHunter Legitimacy Score for TouchTunes is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Really wish the app would list when a song is a remix or live. Wasted many credits on versions of songs I don’t like.
Can’t see the que
They are now adjusting the price of songs in real time making them more expensive the more songs have been queued on the touchtunes
Instead of credits I’d like stock in the company for my DIAMOND status. My TouchTunes tab is larger than my bar tab some nights (it got so bad I had to give it up for lent). I believe in curating the perfect vibe and destroying a terrible one this app gives me so much power I feel like god. Genuinely I only return to bars with TouchTunes. As a customer to be able to hear what I want when I want is absolute peak as a staff member of a bar w a TouchTunes I wish we got free credits at the establishment and skip songs the machine is playing.
Show more
Song credits have gotten out of hand! 6-17 credits to hear a song is ridiculous!
Charged twice with only one purchase worth of credits repeatedly. Don’t use your card. Do cash only. In fact don’t use it at all, schisters!
Feature
Too expensive!
Miss the free credits but everyone’s trying to break the working class.
Lost my credits and they gave them back when I requested.
There is an issue with the app when trying to login. No matter how I try to login, I get an error message that says “oops something went wrong.” I’ve deleted the app and reinstalled it with no luck. I’ve submitted a request for help and have not received a response. I had credits on my account that I can’t use because I can’t login. Please fix this issue! When it was working, it was great.
Show more
AMI is wayyyy better! Your charges are ridiculous, and then you charge 2.1 or 3.3 credits to play something that isn’t a priority play?? Absolute clowns!
Need more song from new artist
Almost 6000 songs played and I’m degraded from International Superstar to Diamond?! Smh. Hahahah - but seriously “grandfathered” status should be a basic tip of the hat.
Need more music.
As much as I miss putting quarters in a proper jukebox (I’m old), it’s great to have the opportunity to play whatever I or my group want to hear. Perfect for pre-game or parties.
Added more songs!
We love being able to play music at restaurants and bars we are eating at- except- there is a guy who fast passes 25 songs at a time, then keeps fast passing songs and no one else can really get much in. There really should be a limit on how many fast passes you can have at a time.
Wtf is with the decimal and charging more for songs just for a couple more pennies? Pennie pinching America nowa days huh?
I have been using this app for years and always paid the fee or fast passed when I felt like it. Today we are sitting in the venue, with no songs playing. First song was 2.2 credits, second 2.4, third 2.6 and these were my songs. There was no “demand”. I will not be adding credits after these are finished.
Show more


