DONT USE THIS COMPANY
This trip was nothing but a headache from start to finish. We were shown beautiful hotels when booking, but the reality was completely different. We ended up placed in a hotel called the Crystal that was nowhere near the locations we wanted to visit, seemingly chosen to save money rather than provide a quality experience. ( more like a red light district )
Trying to get help was extremely frustrating. It was nearly impossible to reach anyone, and when we finally did, responses came days later—far too late to resolve problems while we were there.
The hotel itself was unacceptable. The room appeared as though it had not been properly cleaned in years—you could literally write your name in the dust. We dealt with what appeared to be a bed bug infestation, there was no air conditioning, and there was even bird droppings on the bed because of the lack of proper ventilation and conditions. The elevator was so small it could barely fit two people.
This was not the experience we were promised, and the lack of support made an already disappointing situation even worse. I would not recommend this experience to anyone.
When ended up having to pay for a new hotel with our own money. We have videos , pictures and messages back and forth from what’s app with the tour operator. It was a nightmare.
Trying to get help was extremely frustrating. It was nearly impossible to reach anyone, and when we finally did, responses came days later—far too late to resolve problems while we were there.
The hotel itself was unacceptable. The room appeared as though it had not been properly cleaned in years—you could literally write your name in the dust. We dealt with what appeared to be a bed bug infestation, there was no air conditioning, and there was even bird droppings on the bed because of the lack of proper ventilation and conditions. The elevator was so small it could barely fit two people.
This was not the experience we were promised, and the lack of support made an already disappointing situation even worse. I would not recommend this experience to anyone.
When ended up having to pay for a new hotel with our own money. We have videos , pictures and messages back and forth from what’s app with the tour operator. It was a nightmare.
Show more
Response from developer
Hi, thank you for sharing your experience with us. We can see how disappointing it would be to arrive at accommodation that differed so significantly from what was expected, and we understand the added frustration of delayed communication while you were travelling. We hold our adventure operators to high standards, and your feedback, along with the evidence you've collected, will help us investigate this thoroughly. Please reach out via https://www.tourradar.com/contact and our team can then assist more directly. Kind Regards The TourRadar Team
Fantastic!
So glad I found this app! It’s put together deals across the globe from adventures to relaxing retreats. Local sightseeing, classes and more. Simple to find a location and make plans for your time away!! Love it :)
Rubbish
My trip was not attached to my login
First day
Love it
Worst app EVER
This is hands down the worst app I’ve used. No information uploaded or available. I can’t even access an easy method to give you money. I really hope the tour is better than this pathetic app TV n
Cannot See My Booking
I booked a tour, but the app does not allow me to see my booking. I get stuck in an endless loop trying to login. Very disappointing. It makes the app virtually useless. I have to use the website to view my booking details.
Response from developer
Hi there, Thanks for flagging this issue. To reassure you, your booking is safe and it's a quick fix: just fully close the app and reopen it, and your details will load as normal. This was a brief sync issue after a recent update, which we've already addressed. You can also view everything anytime on the website, and our 24/7 Travel Experts are happy to help if you need them. Best regards, The TourRadar Team
Tours Search Engine
Have been using app for quite a bit and found it extremely useful. Very easy to navigate and manage your booking process. Customer service being incredible and very reliable. Definitely recommend to use as they have extensive inventory and quality services
Ghosted
Sent several inquiries about trips. No reply’s in my inbox. Try to reach customer service and only posted questions no human to help.
Every Adventure at your fingertips!
TourRadar has completely changed the way I organise and discover travel experiences around the world. As someone coordinating travel for multiple people with different interests and schedules, needs and budgets…having everything in one place has made the process stress free and far less overwhelming.
What I love most is being able to compare tours, destinations, travel adventures, inclusions and reviews all in one platform.
Funding hidden gems, group activities and once in a lifetime experiences through the site or app makes everything feel so accessible and exciting.
I’ve been using the services for around 5 years now and very adventurous moment has left and imprint, cultural, spiritual, memorable and all at your my fingertips!!!
What I love most is being able to compare tours, destinations, travel adventures, inclusions and reviews all in one platform.
Funding hidden gems, group activities and once in a lifetime experiences through the site or app makes everything feel so accessible and exciting.
I’ve been using the services for around 5 years now and very adventurous moment has left and imprint, cultural, spiritual, memorable and all at your my fingertips!!!
Show more
Options
They have many wonderful options
Loves this app, we have been on many trips through tourradar all over the world. Would recommend
Loves this app, we have been on many trips through tourradar all over the world. Would recommend
Easy planning
Extremely excited about my upcoming trip to Greece. Tour Radar made it a complete breeze!
Journeys
Awesome site! Love the many tours to choose from! Can’t wait for my next adventure!!!
Great organization and easy App
I wish I had known about this organization before, the tours are budget friendly and very well organized. The App is so easy to use and I have recommended to others :-)
TourRadar does not deliver
Although I had a fantastic time in Egypt, TourRadar did not deliver on my request for the Serapeum of Saqqara tour, they have just disregarded my request and sent me on another tour instead.
However, the resort in Hurghada was exceptional!
However, the resort in Hurghada was exceptional!
Ross
All good
Japan
Jane was a fantastic tour guide and was so knowledgeable.
Good specials
Prices are definitely the best.
Holi Festival
We had the pleasure of having Suresh as our driver during our stay in India, and it was an excellent experience.
Suresh was always punctual, professional, and very courteous. His driving was calm, careful, and safe, which is especially reassuring in the sometimes very intense traffic of Indian cities.
Although he was not our guide — guides were provided depending on the activities — Suresh was always very attentive to our comfort, making sure our transfers went smoothly and that we arrived at each visit at the right time.
His kindness, patience, and professionalism made all our travels pleasant and stress-free throughout the trip.
We recommend Suresh without hesitation to anyone looking for a reliable and attentive driver to discover India.
Thank you again, Suresh, for your excellent service.
Suresh was always punctual, professional, and very courteous. His driving was calm, careful, and safe, which is especially reassuring in the sometimes very intense traffic of Indian cities.
Although he was not our guide — guides were provided depending on the activities — Suresh was always very attentive to our comfort, making sure our transfers went smoothly and that we arrived at each visit at the right time.
His kindness, patience, and professionalism made all our travels pleasant and stress-free throughout the trip.
We recommend Suresh without hesitation to anyone looking for a reliable and attentive driver to discover India.
Thank you again, Suresh, for your excellent service.
Show more
Can’t type on the chat since new update
The new update does not allow me to send messages in the app
