Password
It won’t take my password no matter how many characters
Can’t Register
Can’t even get the account set up on the app, when I go to create a password the app freezes and auto-exits out. Better off just going to the office to make payments since the app is more of an inconvenience.
Password reset
Updated the app and now it won’t let me log in or reset the password
Great app
They did a really good job at adding in functionality necessary to manage your account.
Great start
Lacks some functionality, but a great start. Allows me to see my loan, balance, and make payments.
Clean & Modern Design
Very Clean Design, Making a payment was VERY easy.
Can’t get an email for password. I’ve tried more than once. I need assistance please
This app lacks response from email or help
Pretty cool
Very easy to use. Good app
Cheap
Advertisement said no “convenience fee” first payment with app no fee charged. Now charging fee. Why make an app then charge you to make a payment.
Clunky
Still does not recognize my debit card, that works just fine in the office or on call ins.
App not working after Update
Why update an app that doesn’t work NOW
App not working
This app don’t work at all
Clunky
Hardly works, it was a pita to set up and link the loan, can’t schedule payments, tells me my debit card is not a debit card.
Leaves you hanging
I made a payment Thursday, TL doesn’t even respond to my payment until Saturday.
Doesn’t show on my bank account until the following Monday.
The AI assistant is completely useless.
I was excited they got an app, but now I see they didn’t spend a lot of time or energy developing it.
Doesn’t show on my bank account until the following Monday.
The AI assistant is completely useless.
I was excited they got an app, but now I see they didn’t spend a lot of time or energy developing it.
Why can’t I login?
I have been trying to login to my account and I have been unsuccessful. I just tried logging in on a browser and it worked just fine. What a jank app you have kind of like the rest of your company!
Info Not Correct
My loan balance isn’t correct in the app. The online portal works fine but the app doesn’t have updated information.
Not letting me create my account
So I downloaded and tried to create my account and every time I get all the way to them getting my phone number and they say they are gonna send me a code and I never received anything. So I can’t even use it
