Town of Wake Forest User Reviews

Customer Experience

Positive experience23.1% of reviews
Neutral23.1% of reviews
Negative experience53.8% of reviews

~ Based on 13 written reviews from the US App Store.

Is Town of Wake Forest Safe?

Not enough ratings yet to assess Town of Wake Forest.

Is Town of Wake Forest Legit?

Town of Wake Forest appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Town of Wake Forest is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

This app is garbage

About half of the links don’t work!

Beautiful town with the ugliest app

Wake Forest is a beautiful town with amazing people but this app is useless. I would rather use the website in a browser.

App is useless

The Town of WF switched to this new app and it’s horrible! Don’t waste your time downloading. It doesn’t send notifications and half the time it won’t even open up!

Can’t report an issue to developer

Initially I thought this was a great site, and when I would receive a notification it was easy to see what area on the town information was new. Now, I continue to accrue notifications (up to 4 now) but absolutely cannot see what those 4 notifications apply to. So, should be easy to report this glitch to the Developer, right? NOPE—there is Evidently no way to do this. For this reason, I’m giving this App a 1 star. Fix the problem!!!
Show more

Update kind of defeats the point..

Newest update removed the Wake Forest Power shortcut on the Home Screen of the app. Other than receiving messages from the town, this shortcut was the best use for the app. They’ve replaced it with the SeeClickFix function, which is a very specific niche use. Even then, when I go to the menu it’s almost impossible to navigate to the Wake Forest Power bill pay page…

Just disappointing they made that change for seemingly no reason.
Show more

Loses account

It will not let you log in it says account can’t be found and there’s so much more wrong with the app it’s a month behind or a month ahead on billing I’ll tell you you’re in the negatives it won’t let you on auto pay this whole app is useless it only works half of the time and the online website is not any better but when that bill comes around they seem to forget that they lost their account information they want their money
Show more

Froze up the first time I used it

Couldn't get the screen to change from a blurred tree logo. Not very convenient....

Stops music

Why does this app stop my music playing every time I open it?

Convenient but a tad annoying

Overall, a good app for getting Town-related info fast. I've been using it pretty much since it was released.

I like the alerts that show up via Messages—things like road closures and power/traffic light outages. Those help a lot and are posted/updated quickly.

That being said, here are the things that really bug me:

1. No landscape mode. It will only view in portrait mode. This is fine for some things, but the calendar and other website pages that it displays get really squished. For example, if the width of a column of text on a web page is set to a certain percentage of the page's width, it will reduce to a certain percentage of your phone's width when held vertically. So it looks like one long skinny column, which is harder to read and you end up scrolling a lot.

2. Messages that don't pertain to or interest me: I just reached out to someone to ask this very question, but it seems, as of right now, that there is no way to fine-tune which Messages I receive. For example, I am a single working adult with no kids and don't need to know about Puppet Theater or if Youth Basketball is canceled due to rain.
Show more

Great idea for a town

This is a great idea for a town in the age of smart phones. The "Back" button does not work, and some articles are fit into 1/4 of the screen so that only 2 words are on a line. As long as Wake Forest officials keep this app up to date, then it will be a great tool. Should be more widely advertised to citizens though.
Show more

Nicely done.

Great app. Thank you for embracing technology that makes our town an even greater place to live. Government for the people, the way it should be.

Good

Back button doesn't work when viewing a section

Well done.

Kudos to the Town of Wake Forest for leading the way with this app. Very well designed and easy and functional to use.