Great app for business
Love using this app to help our business succeed!
Can’t make a mobile Deposit
Mobile Deposit just cycles… disappointing
Out of date
The banking institution itself handles all their clients with care. The app itself is highly outdated, which was one of the reasons we discontinued our accounts with the Townebank. The interface is old and it needs an update immediately
Pure Incompetence
The app is terrible. Makes you change your password and then doesn’t utilize the updated password. When you try to login just says please wait and endlessly repeating loading screen. Customer support will have you delete and re download the app and then it only works once when they push it through on their end. The customer support reps know it’s terrible and are apologetic. If you need app based banking for business go elsewhere.
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Where is Zelle?
Needs this most basic B to C feature
Could be better
No bio metrics sign in
Crashes during mobile deposits
Constantly crashes while attempting to do a check deposits. One check has crashed on me 6+ times, requiring me to log back in, authenticate, and retry, costing me time and patience. Rebooting phone does not help. I’m using most recent iOS update currently and new iPhone.
Response from developer
Thank you for your valuable feedback. We apologize that your experience did not live up to our standard for exquisite service. We are diligently working on an update to allow our members the highest level of security and convenience when making mobile deposits. We will have a solution to meet your needs in the near future, and we hope to earn your positive review at that time.
Has useful features if it works
The app is currently broken showing error 0014. Has an awkward sign-in & no facial recognition. Mobile deposit and internal transfers have been useful.
A clunky app on its best day
I’m having the same sign in problem another reviewer had. It tells me my password is wrong while I’m entering my correct username and company ID.
Wrong password before I can even enter it
Says wrong password before I can even get to the password entry screen.
Very frustrating app
Very frustrating app
So secure I can’t sign into my own account
Been very frustrated getting this app to work with all the new security measures. Doesn’t recognize passwords and unable to enroll mobile device from the desktop. Is it possible for a bank to be too secure? Yes
