TowneBank Mobile Banking Reviews: Is It Legit?

Customer Experience

Positive experience67.6% of reviews
Neutral4.1% of reviews
Negative experience28.4% of reviews

~ Based on 74 written reviews from the US App Store.

What users say about TowneBank Mobile Banking

Is TowneBank Mobile Banking Safe?

TowneBank Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for TowneBank Mobile Banking is 97/100.

This assessment is based on 6,240 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 5,887 App Store ratings for TowneBank Mobile Banking.

Is TowneBank Mobile Banking Legit?

TowneBank Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for TowneBank Mobile Banking is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Thank you

This app is very helpful

WOW

I am proud of. Towne Bank. They have kept up with technology.

Excellent Bank

The bank employees are friendly, courteous and very knowledgeable.

TowneBank*****

They are the best all the way around. Whether it be online banking, on your mobile app or in the bank. 100% customer service

Nice but a bit outdated

Should mimic Truist or BOA interfaces

Fire

Best bank and app

Bank

First class Wonderful employees.

EASY APP

Great app not complicated at all . Love the mobile deposit, and Zelle transfers

Please Update/Fix Lagging Issue

This app needs to be updated. Nearly every time I open the app it doesn’t show pending purchases. Only shows current balance with posted purchases. This morning it didn’t show anything at all due to an error. Please fix these issues!

Real-time Balances

The overall experience is good. We would appreciate improvements in two areas: (1) the balances shown in checking accounts do not always reflect tea-time amounts, especially when larger amounts are being processed. It shows them posted but the balance does not reflect it. (2) It would be great to see posted transactions in the order they were processed. It seems that the newly posted transactions are listed below or scattered among posted transactions from previous days.
Thank you!
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Slow isn’t an improvement

Slow slow slow after so called improvement. Any test it?

T

Keen

Bank

Great people!

Number 1 banking

Love TowneBank

Awesome people

Greta bank

Bill pay

Not a fan of the new bill pay. It’s not easy to see scheduled bill payments.

User Friendly

TowneBank Mobile banking is so easy to use and of course I appreciate all the staff with TowneBank. Friendly and genuinely helpful!

Best Customer Service!

Kind, fast, reliable, Towne on Colley Ave under the direction of Lynn Crump ROCKS!!!

Stop in and see anyone in this branch for the BEST help and support!!!

Dan Hunt, Ghent Antiques 😎😎

Nice App

The app works well, but they provide no way to pay down the principal on a loan. I called and they don’t have any way to help. You would have to mail extra payments and hope they apply it appropriately. I would have rated less, but I hope they read this and improve their app and mend this policy.

Best Bank Ever!

Lived in many states and Towne Bank is the best!