Please use the term 登入instead of 登錄at first time registration page
Please use the term 登入instead of 登錄at first time registration page
Rig it now you wrongly use 登錄 when setting up new Towngas account
Rig it now you wrongly use 登錄 when setting up new Towngas account
Unable to login TG Apps
account popped up and can't get back in… dunno what’s happening?!!
Rubbish application
Unable to register account even with correct name and TG account ID.
Cannot login through app
I can login through website but Not for app. After fill in the name and password, the app keeps loading for very long time but still cannot login.
Nothing works
The app doesn’t load any of the functions every page is blank
Always crashes
Rubbish
Need to download bill
Can the bill be not just viewable but also downloadable from the apps
Company stuck in Stone Age
App login methods are primitive and always shows error.
Still no FPS option to pay; force to pay using PPS or convenience store.
Digital services is a farce, services belong to 19th century.
Still no FPS option to pay; force to pay using PPS or convenience store.
Digital services is a farce, services belong to 19th century.
Zero star
I usually login in web site but can’t login to your apps!
Biometric Login
Failed to login with Face ID in iOS 17
Cannot login
My account is able to login via web but failed to login via App. App keeps loading after pressing the Login button. Please fix.
Useless
cannot login after updated to the latest version.
Cannot login
Crash when login
New update breaks statement download
Useless app. It can’t even complete basic function like download monthly statement.
Unable to remember my account number
It used to remember my account number sometime before, but right now i need to type in every time i update the meter value
The above has been fixed before but it comes back again 2022 recently. The source control is not good….
I need to reduce the rating a bit
The above has been fixed before but it comes back again 2022 recently. The source control is not good….
I need to reduce the rating a bit
Cant login
Cant login.... loading
Fixed by meself
Fixed by meself
Rubbish
Can’t login immediately after register
Can open the bill pdf but
cannot save or send elsewhere
Given up on the app
I am more than happy to use the Towngas app again when all the IT issues have been ironed out. I dont see the point to download this app when I cannot even log in! The app either telling me to connect to internet( i am using a functional 4G mobile)or to insert e-token which I dun have!
I have no choice but to switch back to paper statement and contact call centre for assistance.
I have no choice but to switch back to paper statement and contact call centre for assistance.
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Crashing
Keep crashing when login
