Love the app.
Picked Towpath over other banks and credit unions specifically for the app, since my prior credit union used the same app.
Much improved!
The revamp of the app that was done recently is great - very clean and easy to use UI. In particular transferring funds to my other bank accounts is very straightforward and quick! I recently moved out of state and was worried I wouldn't be able to manage my account still being so far away from an in-person branch, but the changes made to the app have it so I can manage all the functionality of my accounts on my phone. Great job!
Show more
.
its chill
Stupid Update
The app was perfectly fine before the update. I could check my account, send money from my account to other towpath users with no problem. Now I can’t send money to my family member who’s a towpath user without having to call them every time to tell them to transfer from my account to hers. It’s very inconvenient especially if it’s after 5pm or the weekend. The saying goes “if it’s not broke don’t fix it.” That’s exactly what hat I think they’ve done here and in very annoying.
Show more
Much better since the update.
The reviews are justified for the OLD version of the app, it was very out of date and ran poorly at times. They did a massive update last march and the issues I had were resolved and the new features are nice. Our little credit union now has an app like the big banks!
Update 2024
This update is absolute garbage! It doesn’t want to load half the time. I had to do several changes to my password to even get into it when it finally loaded. There’s no quick glance at your account anymore because it takes at least 3-5 minutes for it to load. In case you haven’t noticed, load faster. Right now it’s trash!!!
Show more
Frustrating
I can’t get into my account at all!! Re enroll or register new account?! I gave my personal SS# and so forth still can’t get in 🤦🏼♀️
Response from developer
We are sorry to hear that you have had issues enrolling. Please contact us at hello@towpathcu.com, call/text us at 330.664.4700, or stop in to any branch. We would love the opportunity to help get you taken care of so that you can enjoy the new app.
App
This app needs updated as soon as possible, moves very slow & doesn’t remember your password
So useless it should be a crime
Easily the biggest joke of an app ,and there are plenty of rubbish apps — but this one outshines em all as far as incompetence-absurdly-lack of anything truly useful….an infant could design a better app
Less Than Useless
Hard as I tried I could not set up this app for my use so I defeated it. Please find some tech support and bring this app into something user friendly.
A 2 star rated app. What else do you need to know?
You would think after years they’d have fixed it. What’s the point of setting your app preferences to Face ID for quicker log in if it just logs you out all the time anyway? I genuinely hate this app. Towpath could have done better than a 2 star rated app. We the people deserved better.
Garbage
For lack of any better way of saying it this app is absolute TRASH!!! I don’t think I’ve ever had one single time I’ve opened this app and it doesn’t crash first or crash once it opens, it has bug after bug after bug that just doesn’t seem to get fixed at all? As far as I’m concerned they don’t pay attention enough and update it or make it work or fix the bugs, makes it extremely frustrating when trying to manage anything on the go. Just wouldn’t recommend or towpath in general, good for loans but not much else.
Show more
Please fix ASAP
Love the credit union… hate this app. It’s awful and does not work.
Not bad!
I find many of the reviews harsh. It is not the worst banking app in the world. They try really hard to make it assessable to us and I’m thankful for an app even being available to us and not just the bank or online! I am having issues with, “mobile banking”, where we can text and transfer transactions. Not sure if it’s a thing anymore. But the app over all, is not bad at all and people need to give it some time. Crashes happen, especially with updates. But mine hasn’t crashed for me at all in 2022.
Show more
New update not so helpful
I like some of the updates. But the fact that The sign in isn’t as simple as it used to be is frustrating. This needs to be fixed ASAP!
awful
this app is horrible. i don’t even find the system user friendly and i even have bank experience 😂 from this bank! i have been trying to check my acct and it’s literally just repeatedly crashed over and over for 5 minutes.
Needs another upgrade
I appreciate them updating the app to a newer version but they need to bring back pending transactions and making the sign in easier. I had to change my password 3x just for me to have to sign in on the web. The app is useless at this point due to not being able to sign in on it. Deleted.
App
Cannot access webpage or app, Not
user friendly.
user friendly.
2021 update
New version is a big improvement thank you
Remote Deposit no longer functional
Been struggling for 3 months now with not being able to complete a remote deposit without the app crashing and disappearing. Even with the new 4.3.3 update to make it compatible with my iPhone 5S, the “Submit” button grays out and the app stops working! Please fix and send another Update. It does your bank no good when I can’t put my money into it!
Show more
