No lost password feature
I updated this app, and can’t log on. I looked for a lost password feature, but there’s no button that says lost password.
It needs simple improvements
The worst part is logging into the app itself, menus aren’t clean like it used to be, they need to keep it clean and simple
Good
Very useful
Toyota Apps Poor Development
I downloaded the app 23 May 2025. When opening, it asks to allow the app and Toyota.com to share login info. Nope, can’t login. My login is the same on Toyota.com and the other Toyota app, but Engage doesn’t care.
Unfortunately, most apps I’ve downloaded this year have serious login problems.
Unfortunately, most apps I’ve downloaded this year have serious login problems.
Still Not Public Accessible
I was pretty excited to download the app, hoping that Toyota had decided to remove the dealer-only access. I was wrong. The other reviewers are correct. This IS NOT intended for the public. Even clicking on benign seeming categories, such as “SAFETY”, will take you to a login that requires Dealer level access (even though the login looks as though it will try to use your Toyota customer account to login).
It feels pretty clear that they don’t want the consumer to become an ‘expert’ on the vehicle they purchased nor do they want potential consumers to have an at-your-fingertips place to easily compare different models when considering a Toyota as a vehicle. (After having spent several months on websites, clicking back and forth, looking at and comparing different vehicles to decide what exactly I wanted, before buying my vehicle, I truly would have appreciated what this app seems to offer.)
All of the other *business* apps that Toyota has appear to be clearly marked as such; I’m unsure why they did not change the category and description of this app to reflect that it isn’t a consumer driven app.
It feels pretty clear that they don’t want the consumer to become an ‘expert’ on the vehicle they purchased nor do they want potential consumers to have an at-your-fingertips place to easily compare different models when considering a Toyota as a vehicle. (After having spent several months on websites, clicking back and forth, looking at and comparing different vehicles to decide what exactly I wanted, before buying my vehicle, I truly would have appreciated what this app seems to offer.)
All of the other *business* apps that Toyota has appear to be clearly marked as such; I’m unsure why they did not change the category and description of this app to reflect that it isn’t a consumer driven app.
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Response from developer
Toyota Engage is a Toyota product educational app and does not integrate with any Toyota vehicle. No connected services, including remote start services, are provided through the Toyota Engage App. Please call 800-331-4331 or contact your local Toyota dealer for remote services support.
