Trackery User Reviews

Name: Trackery
Rating: 3 (4 reviews)

Trackery

Maven Publishing, LLC

🌟 Lifestyle

💪 Health & Fitness

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Simple app that does what it is designed to do.

This app syncs your Apple health data with the Run The Edge challenges. Nothing fancy but works well

Walker Stepper1971

3 years ago

Inaccurate Sync

Downloaded this app yesterday for RTE. The sync to Health App is way off the scale. My steps all day yesterday was 13,222(6.85miles) including my 8.31km/5.16miles run (recorded on Nike Run Club app) it only synced 5.47miles by midnight. Then this morning it has changed to 3.98!! That’s minus 1.49mile! WTH is going on?? It’s so frustrating the fact that I’m signed up for a virtual running event. Please sort this app.

alexiiA

5 years ago

iPhone 12 - 100% does not work

That’s all I have to say.

TheBudAdams

6 years ago

Response from developer

HI There :) Please email us at info@runtheedge.com if you are having issues so we can help. It does 100% work to pull miles from your Apple Health kit to the Run The Edge Tracker. It will pull daily steps and workouts logged on your Apple activity app. We cannot pull third party data.

Issues with every iOS update

Just switched to the iphone 12 and once again this app stopped working

Ss637

6 years ago

Response from developer

Hi there! Please email us at info@runtheedge.com and we will get you all squared away :) Might need to allow permissions for us again :)

A complete waste of time

This app WILL NOT sync anymore. It has been at least 6 weeks since it last worked. They are better off not having an app than letting this useless thing sit on the App Store making them look bad. Apparently it is even worse for Android users. Hard to imagine how that could be but my other team members on a challenge on Run the Edge tell me there app has been down even longer!

Scott's Sony

6 years ago

Response from developer

Hi There :) Your permissions just need to be re-set. Can you log into the trackery app (shoe icon, app you used to create your sync with your Apple Watch), hit connected, hit logout, then log back in? Please contact info@runtheedge.com whenever you have an issue! (Also this app is only for syncing the Apple Watch to our tracker, hence there is no android option. It is only for bringing in data for iOS to the challenge where the miles are tracked in our webapp)

Sync issues

App was working well for a couple months, but it refuses to sync my data since the beginning of March. Please fix!

MomBJA

6 years ago

Response from developer

Awful

Never works. Constantly deleting, reinstalling, trying to get it to sync and failing. Not quality.

Cospringer

6 years ago

Response from developer

Hi There :) Please contact info@runtheedge.com to address your syncing. If permissions are accepted from Apple we should get your data.

Stopped working again

Last sync was 2/22. Hasn’t sync since then.

Purduebear

6 years ago

Response from developer

Not syncing!

None of my walking or any activities are syncing! 😟

Jojokayn

6 years ago

Response from developer

Not syncing Apple health data

Hasn’t worked since February. Useless!

SteelerGirlVa

6 years ago

Response from developer

NOT WORKING

I have deleted and put the app back on numerous times and it still does not sync!!!

Tums55

6 years ago

Response from developer

HI There :) Can you please email info@runtheedge.com to look at your account and Apple permissions?

Will not log miles

I have to manually enter miles a lot of the time because it does not sync with my Apple Watch.

KM1234566778990

6 years ago

Response from developer

Hi There :) Can you please email info@runtheedge.com to look at your account and permissions?

Help

Was fine but then last update my miles are not connecting from my Apple Watch
I have it turned on and now I still have to go back and manually enter. Kind of a pain in the butt, that’s why I set up the app to sync it for me.

Twins mommy 2009

6 years ago

Help. Need fix!

Stopped tracking miles first week in February! Still says it’s connected but it’s not working. Tried everything. Fix??!!

mich shelly

6 years ago

Response from developer

iWatch Not Loading

iWatch is not loading my miles. I have checked for an update and their isn’t any. Please check into it. It’s not tracking any of my miles or anyone of the people on my teams miles for the whole month of February so far.

kmtnnatguard

6 years ago

Response from developer

Multiple entries seems fixed 🤞

It was entering my miles multiple times giving me 3-10x the actual daily mileage, but the last two days are accurate!

Bethica83

7 years ago

Not ready for prime time

My runs are being added 3-4 times each day. Editing is a nightmare as the curser jumps all over the place. If your miles come in from more than one source (Garmin for outdoor runs, Peloton via Strava for indoor runs, the app is useless as it doesn’t have logic to not double or triple count. It’s unfortunate as I was looking forward to automated tracking. Maybe it will be more usable by next year 🤷🏻‍♀️???

Boston Runner