Excellent service
Difficult to use
Response from developer
Thank you for your feedback. Just to let you know are already working on updating this functionality and we will release a more simple way to add previous days very soon.
Works well, useful update
Works well long term and good recent update.
The developer is active in responding if you contact them.
Recent update has nice addition.
Can’t read the privacy policy
Response from developer
Hello Dexxtter, Thanks for letting us know, we’ll get that link sorted out in our next update. In the mean time you can read our privacy policy here: https://www.trackingdays.com/privacy Customer Privacy is extremely important to us, in fact we do not collect or store our customer’s travel data, this is all stored and backed up locally on your personal iCloud. We’re sorry that we didn’t meet your expectations this time and you were unable to read the privacy statement via the App. We’re not sure a corrupt link deserves a 1 star review though? Reviews are very damaging to small startups, perhaps you can reconsider now that we have responded? Many thanks The Trackingdays team.
Useful update
my UK days and Schengen days, it’s works well for needs. Good to see the developer is active in improving and adding new features.
Works long term
I’ve been using this App for a few years now to track my UK nights and Schengen, I find it very reliable. The developer also appears to be active in updating and adding features.
Cant delete or edit
Response from developer
Dear by 679, We’re very sorry the app did not meet your expectations. Please consider contacting us via the help center on our website so that we can give you some more specific support on how the App works. We are grateful for the support of our thousands of satisfied customers, so we are confident that our App works well. But we appreciate it may not be for you. If you have only recently downloaded the App and you are in your 30 day trial period, you will not have been charged. “Delete or restore”, Time cannot be deleted in TrackingDays, it works as a continuous timeline, and there is good technical reasons for this. Instead of deleting, time is allocated. Restore, there is a ‘Backup’ function in App settings, this automatically backs up your data to your personal iCloud daily. You can restore from your list of backups should you need to do so. We hope that you will contact us via our support site to discuss in more detail. Thank you The TrackingDays Team.
Pflichtprogramm für digitale Nomaden
History lost
Response from developer
Hello, Please contact us via our help centre here for more assistance: https://www.trackingdays.com/support It is likely your data is just hidden after a recent update there is no reason for it to disappear. Please check the date selectors at the top of the history screen and reset if necessary. Thank you.
Was super reliable. Now it needs to get back to it.
Response from developer
Dear Michael, Thank you for your message and sorry for the ongoing issues you are experiencing with the App. To update you on where we are today: I’ll quickly repeat for others reading this, unfortunately Apple recently made changes to iOS that affected how we can access background information, this resulted in iOS disabling the App’s background tracking and created Unverified Trips. We apologise for the issues this has caused and we are working on improved solutions. Since learning of the iOS changes we quickly built two updates using ‘Apple approved’ tracking API’s, these both worked initially, but over a longer period, both also appear to also disable tracking in some instances. This is not acceptable to us, but at this time it is a temporary tracking solution for the App. We have added notifications to the App, if you receive a notification please open the App and or restart the App, this will force a location and restart tracking if iOS has disabled it. Separately we are in the process of building a new server based system that will provide more reliable tracking. This will still be 100% private and anonymous. As a small start up it will realistically take us 3 weeks to build, test and release this new process, although we will of course try to deliver this more quickly. Although this may not be the timescale for a full fix that you are looking for, I hope that with this you have a more clear explanation of where we are and with this you can make an informed decision. We continue to thank you and all of our customers for their ongoing support and patience on an issue that was not of our making, but that we are working hard to fix. With thanks The TrackingDays Team.
You had one job
Response from developer
Hello Appmaster, Please download the available update in store. We apologise for this issue experienced over the past month. This was caused by changes on Apple’s side to how we are able to use and access the devices background tracking information. Due to the Apple changes, iOS was independently disabling background tracking in the App. As a result for some users it was necessary to manually verify travel. We have built a fix for this issue and released it to the App Store. We will continue to improve this fix in the coming weeks. Once more our apologies for this issue, which sadly was not of our making. Please go ahead and download the update in the App Store and also future updates as they are released over the coming weeks. Thank you The TrackingDays Team.
At the moment, my app fundamentally does not
Unfortunately, we cannot rely on this app and the information is not accurate unless you Manually, input dates every few days. So there is little value in buying, downloading or subscribing to this app at the moment. It is imperative the apps like this work seamlessly and if they don’t they should be removed from the App Store.
This app is so poor it’s a lawsuit in the making, when somebody gets an unexpected tax bill, terms and conditions will not protect this company, an app that is a fundamentally pointless is best misleading, this app unfortunately is a prime example.
Response from developer
Hello Jacky, Update available. We’re truly sorry for the issues with the app over the past month. Our app was built for constant tracking and has worked without issues for many years, our tracking methods are more accurate than other models. Recently however, Apple has changed how it allows access to background tracking and this has resulted in iOS disabling your background tracking without notice. We have communicated this via our website and all channels available to us. We are now rebuilding how we track and count days. The first update and fix is already available in the App Store and should already solve this issue as well as adding notifications should a location be missed in 24 hrs. We will be further improving this as we move forwards. We can only apologise to all of our customers for this issue which, sadly was not of our making, but that we are resolving. Please kindly contact us by leaving a ticket in the support pages of our website and we would be happy to discuss with you in more detail. Thank you The TrackingDays Team.
Works long term
Improving all the time
This app could be wonderful but…
Response from developer
Hello, Our apologies for this issue, this has now been resolved. Please kindly download the new update, Version 3.4 from the App Store and this should resolve your issue. If you could please contact us via App Settings / Support / Submit a request (top right) so that we can follow up and ensure all is running correctly for you now. If your issue has been resolved satisfactorily we would be very grateful if you would reconsider your 1 star review, these do make a difference to a small App such as ours. Thank you, The TrackingDays Team
Great app
I had an issue with it once and it was resolved the best and most polite way possible <3
Terrible interface
Response from developer
Hello ‘Asterysk’, Thanks for your feedback. Can we ask what it is you are looking for from your day tracking App? Please send us a message by submitting a ticket on our website. You are correct, our Apps are aimed at a specific audience mostly expats and non-residents, who have very specific day & night counting needs as well as those people who wish to track Schengen time automatically. Also btw, interface improvements will be rolled out later in the year.
Works for what I need
4 stars as would like a few more features.
Awful
Response from developer
Dear Naza Al, We’re sorry the App didn’t work out for you. The App works very well for our many satisfied customers. Perhaps you could reach out to us via our support site to tell us a little more about your experience and what you were looking for? Please go ahead and start a ticket here: https://trackingdays.zendesk.com/hc/en-us
