So Disappointed. Does not work as advertised.
We have a husky, and he is innovative and determined. We hoped this device and app would be helpful. Even just going through the setup process I have already found numerous bugs and problems.
Let’s start with the virtual fence feature. Unless you have at least 2 acres of land, your house is too small for it to be virtually fenced. I have a half acre lot, and the minimum size fence I can establish as our home yard includes four other homes and a street. It is ridiculous for them to advertise the ability to virtually fence a yard when they cannot support an average sized suburban yard. If you live on an older street with quarter acre lots, the virtual fence feature is even more useless to you.
There is no quick and easy way to turn on the live mode function so I can track his location! It just opens the map and I stare at it trying to figure out where there is a button to switch the collar into the higher battery consumption mode that update updates location more often and it’s nowhere to be found.
The power saving function, which works by detecting your home Wi-Fi, apparently cannot locate the Wi-Fi network that my phone is using to connect to the Internet. This is literally an API available from Apple for developers to find and use the Wi-Fi network they’re connected to. Set up any Internet of things device, and it will quickly find your Wi-Fi network. Why is this app failing so hard at something so simple!?
When trying to leave feedback on why the feature guide was not helpful, it was limited to 100 characters. I couldn’t even explain why I was unhappy in that short space. So even when I was in the mood to try and be helpful by telling them what was not working for me, they didn’t wanna hear it..
I regret buying this, and I will be looking at another product to replace it with. I am so glad I only paid for the one year subscription instead of the five-year “discounted“ option that would’ve cost me 350 bucks for something that doesn’t work as advertised.
Let’s start with the virtual fence feature. Unless you have at least 2 acres of land, your house is too small for it to be virtually fenced. I have a half acre lot, and the minimum size fence I can establish as our home yard includes four other homes and a street. It is ridiculous for them to advertise the ability to virtually fence a yard when they cannot support an average sized suburban yard. If you live on an older street with quarter acre lots, the virtual fence feature is even more useless to you.
There is no quick and easy way to turn on the live mode function so I can track his location! It just opens the map and I stare at it trying to figure out where there is a button to switch the collar into the higher battery consumption mode that update updates location more often and it’s nowhere to be found.
The power saving function, which works by detecting your home Wi-Fi, apparently cannot locate the Wi-Fi network that my phone is using to connect to the Internet. This is literally an API available from Apple for developers to find and use the Wi-Fi network they’re connected to. Set up any Internet of things device, and it will quickly find your Wi-Fi network. Why is this app failing so hard at something so simple!?
When trying to leave feedback on why the feature guide was not helpful, it was limited to 100 characters. I couldn’t even explain why I was unhappy in that short space. So even when I was in the mood to try and be helpful by telling them what was not working for me, they didn’t wanna hear it..
I regret buying this, and I will be looking at another product to replace it with. I am so glad I only paid for the one year subscription instead of the five-year “discounted“ option that would’ve cost me 350 bucks for something that doesn’t work as advertised.
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App doesn’t work
Won’t pair or find tracker
Been trying to setup for over a hour
Been trying to setup for over a hour
Has helped
My dog has got away from
Home before. And he gotten use to the sound from his collar meaning come home
Home before. And he gotten use to the sound from his collar meaning come home
Wildly inaccurate for a service that sells its accuracy
Almost daily, this app will tell you your cat is hundreds of feet away from where they actually are. The map is telling me that my cat is three streets away. He is in my lap.
If it ever comes to the point where your cat gets out of the house, you will never find them— at least not with this app.
Get an airtag instead and save yourself $120 a year
If it ever comes to the point where your cat gets out of the house, you will never find them— at least not with this app.
Get an airtag instead and save yourself $120 a year
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Data miners
The insistent demand for my location data for a tool that does not need it, only tells you one thing; that this is not about providing a better app for “tracking dog walks” but for data mining and selling your Geo location. DO NOT GIVE THESE PEOPLE YOUR DATA!
