Deleting my account!!!
I’m a new seller on Tradesy and won’t be using this app again. I sold a luxury item on this app and have been having issues that I'm not satisfied with. First off, when the buyer purchased the item she also purchased a prepaid shipping label. I packaged the item very neatly and shipped it off the very next day with no delay. She received her item quick and was very satisfied and excited but the issue is the fact that I had to wait an entire 7 days to receive my funds AFTER the item was delivered to her house which frustrated me because why?!? Not only that, the fact that Tradesy takes 20% for the sale is a bit extreme. On top of that, after the 7 days I waited I have to pay another 2.9% to transfer the money to my bank unless I’m spending it on Tradesy and have to wait ANOTHER 5 days for it to go to my account. How is this okay??! What takes so long?!? It’s annoying and it frustrates me so I’d rather not sale anything on this app ever again!
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Thevies!!!
Don’t sell on this platform. Sellers will buy your new item, and wear it and return it back to you. Tradesy will accept the item that was new, and now is used by the customer who purchased it, and allow the customer to return it back to you. When you open up a case against them they won’t take accountability for their negligence. It’s all about making the customer happy no matter what. I sold a new coach handbag on there, and it was returned back to me used with marks, wrinkles, and stains on it. The customer claimed that it didn’t fit their style after they used it for a couple of day’s, and Tradesy allow them to return it back to me. Tradesy is doing everything they can to not pay me for my Coach handbag. For example, we will give you $15 back, or you can relist it and we will bring down the sellers fee. Lawsuit is coming your way Tradesy!!!!
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Recent Change, 2 Stars to 4 Stars
I gave this app a bad review a couple of years ago, because it used to take almost a month a times to get your money when the buyer only had 4 days to do a return. Never had a return, so that was crazy! Recently, they have changed to getting paid 7 days after the item is delivered which I think is reasonable, so I am upping my stars. The commission fee could be lower, but it isn’t that crazy from what other apps like Poshmark charge anyway. The PayPal transfer fee is a little annoying, but it’s all for “security” purposes and whatever. Pretty common these days. Easy to list. It doesn’t ask you to fill in a thousand things like eBay so overall it’s gotten better! I use it for my more luxury items and they sell better on here than anywhere else. It’s a keeper!
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Pretty impressive
I’m new to this site. So I’m not sure how much my review means yet. But… so far I can’t tell you how pleased I am with the customer service. It’s been beyond what I’ve expected. These are relatively big purchases and my first purchase on here…. I made accidentally. Thinking I was buying one thing but I purchased the same exact thing from a different person. Anyway… I’m leaving on vacation and my original purchase wouldn’t have made it on time. This site allowed me to make adjustments to my purchase and re-issued my initial coupon! It really meant a lot to me. I can’t wait to get the two items that I purchased. It’s exciting because these are things I want it for a very long time… I just haven’t been able to afford brand new. Finding this website has been extremely exciting.
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Unacceptable return policy
I can live with their high fees because I can adjust my selling price. The unacceptable part is their return policy.
Selling on Tradesy used to be okay because Tradesy took care of all returns. But, they changed their policy now that allows buyers to return item for ANY reasons, back to the sellers. There are many non trusted buyers out there that will return after they used the items, they damage it on purpose so they get refund back to their credit cards instead of Tradesy credits, etc etc. And sellers ended up with items that are not in the original condition. So, Tradesy have no protection for the sellers whatsoever. No reviews available for sellers or buyers so we don’t know if the buyer is a good buyer or serial returner. In summary, it’s very uneasy experience selling on Tradesy.
Selling on Tradesy used to be okay because Tradesy took care of all returns. But, they changed their policy now that allows buyers to return item for ANY reasons, back to the sellers. There are many non trusted buyers out there that will return after they used the items, they damage it on purpose so they get refund back to their credit cards instead of Tradesy credits, etc etc. And sellers ended up with items that are not in the original condition. So, Tradesy have no protection for the sellers whatsoever. No reviews available for sellers or buyers so we don’t know if the buyer is a good buyer or serial returner. In summary, it’s very uneasy experience selling on Tradesy.
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