Mr
Yes
Booking
Only complaint is app was unable to locate my arriving flight so a bit anxious about arrival
Excellent App
Great communication and response time. Thanks for the service.
Travel with peace mind.
I always use the service when travel in Europe. Experienced driver, clean car, comfort.
So easy
App is so easy.
Improved App
Very easy to use and info is at my fingertips. Suggest one small improvement- instead of limiting input for flight information consider adding a field for cruise information for those passengers who are disembarking
Excelente app
Muy bien servicio y atención
Clean User Experience
Easy to use. Thorough and uncluttered screens.
Goff
Great!
Excellent service
I use this app every time I travel to Italy. We have had great success and the more you communicate with your driver and the app regarding arrival information and early/lateness, the better the service.
Outstanding service
We have used this app all around the world and it’s fabulous. My travel planner friend recommended it and we are never going back to Uber or taxis. Premium price is totally worth it.
Disappointment
I started to use this up in a few months. As a normally its work properly but my last filght was diverted to another airbort and i try to cancel my ride. I wasn’t expecting fully recover my payment bu they could be a little bit care about their customers. They chareged full amount to me and just say sorry. in case of malfunction you must be ready for disappointment.
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Avoid this service. Staging a “service delivery” to pocket €688. Absolute bad faith.
As extensive travelers who have booked hundreds of flights and transfers worldwide, we have never encountered customer support this deceitful.
We paid €688.69 for an airport transfer from Swiss Holiday Park to Zurich. Due to a booking flow or honest date error, one of our transfers ended up scheduled for June 27 instead of June 26. We caught an alternative taxi and immediately contacted both the assigned driver and Transferero support to inform them of the mistake.
This was done 23 hours before the incorrect pickup time.
The driver explicitly replied "OK" on WhatsApp, acknowledging the situation, and support confirmed the case was sent for review. After that, support completely ignored my follow-up messages. Instead of acting like a reputable business, they chose to play a cheap game: this morning (June 27), I received a notification claiming the driver had "arrived and waited"—despite them knowing an entire day in advance that no one would be there.
Staging a driver’s arrival just to technically cover yourselves and hide behind a strict 24-hour policy to pocket nearly €700 is unacceptable. Major platforms like Booking.com understand basic customer care and human errors; Transferero prefers quick cash over long-term integrity.
If you don't want to risk losing hundreds of euros over an honest mistake while a company simulates providing a service, avoid Transferero at all costs.
We paid €688.69 for an airport transfer from Swiss Holiday Park to Zurich. Due to a booking flow or honest date error, one of our transfers ended up scheduled for June 27 instead of June 26. We caught an alternative taxi and immediately contacted both the assigned driver and Transferero support to inform them of the mistake.
This was done 23 hours before the incorrect pickup time.
The driver explicitly replied "OK" on WhatsApp, acknowledging the situation, and support confirmed the case was sent for review. After that, support completely ignored my follow-up messages. Instead of acting like a reputable business, they chose to play a cheap game: this morning (June 27), I received a notification claiming the driver had "arrived and waited"—despite them knowing an entire day in advance that no one would be there.
Staging a driver’s arrival just to technically cover yourselves and hide behind a strict 24-hour policy to pocket nearly €700 is unacceptable. Major platforms like Booking.com understand basic customer care and human errors; Transferero prefers quick cash over long-term integrity.
If you don't want to risk losing hundreds of euros over an honest mistake while a company simulates providing a service, avoid Transferero at all costs.
Show more
Staging a "service delivery" to pocket €688. Absolute bad faith.
As extensive travelers who have booked hundreds of flights and transfers worldwide, we have never encountered customer support this deceitful.
We paid €688.69 for an airport transfer from Swiss Holiday Park to Zurich. Due to a booking flow or honest date error, one of our transfers ended up scheduled for June 27 instead of June 26. We caught an alternative taxi and immediately contacted both the assigned driver and Transferero support to inform them of the mistake.
This was done 23 hours before the incorrect pickup time.
The driver explicitly replied "OK" on WhatsApp, acknowledging the situation, and support confirmed the case was sent for review. After that, support completely ignored my follow-up messages. Instead of acting like a reputable business, they chose to play a cheap game: this morning (June 27), I received a notification claiming the driver had "arrived and waited"—despite them knowing an entire day in advance that no one would be there.
Staging a driver’s arrival just to technically cover yourselves and hide behind a strict 24-hour policy to pocket nearly €700 is unacceptable. Major platforms like Booking.com understand basic customer care and human errors; Transferero prefers quick cash over long-term integrity.
If you don't want to risk losing hundreds of euros over an honest mistake while a company simulates providing a service, avoid Transferero at all costs.
We paid €688.69 for an airport transfer from Swiss Holiday Park to Zurich. Due to a booking flow or honest date error, one of our transfers ended up scheduled for June 27 instead of June 26. We caught an alternative taxi and immediately contacted both the assigned driver and Transferero support to inform them of the mistake.
This was done 23 hours before the incorrect pickup time.
The driver explicitly replied "OK" on WhatsApp, acknowledging the situation, and support confirmed the case was sent for review. After that, support completely ignored my follow-up messages. Instead of acting like a reputable business, they chose to play a cheap game: this morning (June 27), I received a notification claiming the driver had "arrived and waited"—despite them knowing an entire day in advance that no one would be there.
Staging a driver’s arrival just to technically cover yourselves and hide behind a strict 24-hour policy to pocket nearly €700 is unacceptable. Major platforms like Booking.com understand basic customer care and human errors; Transferero prefers quick cash over long-term integrity.
If you don't want to risk losing hundreds of euros over an honest mistake while a company simulates providing a service, avoid Transferero at all costs.
Show more
Alles super !
Toller Service , Pünktlich, freundlich, entspannt
Excellent app
Very easy to use
Solid
Solid so far see how things go for first ride.
Easy sign up and booking
It was easy to download the app, sign up, and schedule travel. Other friends told me about it. So far, so good! 🤓
Porto to Lisbon
Great reliable service . Used it for Porto to algarve coast and they were great. Our driver Leonardo was friendly, reliable and a great driver.
Fast & Easy
Great simple app!
