miss the old version
This update is so horrible. UIX was better in old version and I genuinely don’t think I can use the app anymore after relying on it for like 10 years. Why change something that works just fine the way it is? Please stop prioritizing “modernization” over practicality.
2 most used features gone??
the 2 features I used frequently were
1) selecting an individual train and seeing what time it would reach each stop
2) reordering my favorites
the app just auto updated so I haven't fully mastered the new layout yet but it seems like these features are gone?? that sucks :(
1) selecting an individual train and seeing what time it would reach each stop
2) reordering my favorites
the app just auto updated so I haven't fully mastered the new layout yet but it seems like these features are gone?? that sucks :(
Major downgrade
I’ve used this app for years and loved its balance of interface and information. The new version is a major downgrade in that the ability to see next stops and arrival times for a bus were discontinued. We also lost the ability to see the bus # assigned to the given route/arrival. I also miss the ability to intuitively see all buses coming for a given stop
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Update has ruined the app
I used to use this app every single day but the recent update is horrendously designed and inconvenient to use
New Update
This new update is terrible, the tracker for the app has the wrong arrival times and I can’t see the run number anymore. My train was delayed this morning because the Red Line was going over the top and I couldn’t even let my job know what train I was on because I can’t see the run number. I had to call my friend to see when the Purple Line was going to Linden at Belmont and the app said no arrivals times and he ain’t update his app yet and he told me 6 minutes. This new update is terrible!!!
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Terrible update for an already terrible app
For the last two years ive had to deal with missed busses and trains because the developers of this app don’t know what accurate timing is. Everything is either too early or too late, even the bus two blocks away from my house isn’t reliable. And now we’ve decided to take away workable aspects to make it harder to use? Nice one Adam or Chad or brian. go to google bc it isn’t working out here
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Bring back the old version
The newest version doesn’t show all buses at the stop anymore unless you click “also here”, but it would exclude the one route you pick. Also it doesn’t show the distance nor the # of buses anymore.
W
Pretty accurate most of the time
Unreliable/doesn’t work/needs update
This app just randomly stops working throughout the day almost everyday. It’s almost useless and needs an update!!!!
Bad service
Cannot rely on this app it’s always crashing
Always wants a review
Every time I try to look up the bus schedule, it interrupts and asks me to write a review. Here. Are you happy now???
No bus or train coming
Always shows bus or train coming then just skip to the next one
Almost reliable :-(
A tremendous convenience, but too often inaccurate . Not flagging ghost trains that never show up.
Bad
I’d give the CTA and this app zero stars if I could. Sheesh
Weird UX
I’ve used this app for about 10 years, it’s functional but I’ve always found it hard to navigate. The structuring of the views is counterintuitive. The magnifying glass button opens the list of all routes. It kinda doesn’t feel like there’s a Home Screen. I’m always sort of confused about switching directions from the same stop. My criticisms aren’t that specific but I’ve always just found that the UX doesn’t really align with modern trends. I find myself thinking hard before I press any button.
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Never accurate
Times are off
Unacceptable
The app should help you with the scheduled time but it’s inconsistent with its timing either it’s early or late needs to be better
Steven
Smith
Hate
It’s not correct
doesnt work
literally crapped out on me and stopped working completely ??????
