Broken app
Truly the worst app and system I ever used. You rent the scooter in a place that you can’t ride. Then “my rent” went missing on the app so I couldnt end the rent. The help me button also doesn’t work. I am impressed by how bad this app is.
Expensive
The app works as it should and you can find bikes and unlock them easily assuming you have payment set up on your phone. Be wary of the day pass though as that only gives you the classic bikes free for the first 3 hours. The day pass is around $23 however. The e-bikes are like 44¢ a minute. We bought a day pass and rode the e-bikes for maybe 60-75 minutes and a classic for about 15 minutes and we paid about $61 total for that day including the pass. It’s just too expensive to enjoy. The bikes of both varieties functioned well but the e-bikes are a rough ride.
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Basically a scam
You see discarded bikes blocking the street all the time but when you take a ride you have to park in one of the oddly rare divvy parking spots, but if other people also parked there then they won’t let you so you have to park even farther from your destination.
Good when it works but generally it doesn’t
Always fails when I need it most
More expensive than taking an uber. Crazy fees and constant price hikes
I used city bike in New York for years and have used Divvy bikes in Chicago for the past four. First of all, it’s ridiculous that you can’t use one membership in both cities, considering both companies are owned by Lyft. The bikes work decently, although they not electric ones are extremely slow. At least a few months, I was getting charged a crazy $25 fee for “incorrect parking” despite having parts exactly as they asked. I had to start taking photos and videos of how I parked. They did refund me when I sent photos but never admitted that the fee was incorrectly charged. Prices have been going up like crazy. It was $1 to park outside the station and it’s doubled since then. Never mind the 15 cents/minute e bike cost becoming 20 cents/minute or the membership fee going up significantly.
Taking an e bike is often as or even more expensive than just taking an uber at this point…
Taking an e bike is often as or even more expensive than just taking an uber at this point…
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