Game won’t open
I was looking forward to this game have downloaded about 5 times but when I try to open and play it doesn’t work 🤷♀️🤷♀️
Meds fixed
Won’t open i try and it closes i deleted it and reinstalled it it and still does the same thing
Update is impossible DONE
Game is horrible!!!! I’ve played this game for over a year and I’ve been on the SAME PUZZLE for weeks now after update because I cannot get passed it. This is NOT FUN anymore!!!! Not to mention it doesn’t give hints to help anymore at all. I’m DONE with this game! Waste of time. I would’ve rated this zero stars if it would’ve let me.
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Confused
I can’t figure out why I have a 1 on the icon on the Home Screen and can’t get it to go away no worries I open the game and there’s nothing that on numbers excepted my story to open to build monuments thanks magic gems how do I send a ticket in the game thanks magic gems I’ve read though all the categories and can’t find anything about the icons on the Home Screen reading though the information about the different categories is interesting things I didn’t know.I updated the game this morning thanks magic gems I’m really unsure about talking to a human I’ve had games miss up before I haven't had any other problems with the game except the icon showing a 1 and doesn’t go away thanks magic gems I’m just going leave the game like it is it’s not a problem I’m going to give the game 5 stars anyway I really enjoy the game thanks again for all your help magic gems I have a question are you planning on adding more than 50 cities I’m not close to finishing all cities as of now thanks magic gems hi for the past 3 days I’ve collected stars from the balloon ride gotten my coins when I go back to collect my rewards from the dance challenge my stars are gone it shows a zero please fix that’s my only problem with the game thanks magic gems I even tried playing the game after the update and my stars still go away after I finish the balloon ride my stars still go away after the balloon ride it’s been like this since Tuesday of last week please fix thanks magic gems
question am I wasting my time playing the balloon ride and dance challenge collecting stars and waiting for the game to catch up I just started city 38 about 2 weeks ago if I started the game over and collect the stars needed to move on to city to city would it make a difference
question am I wasting my time playing the balloon ride and dance challenge collecting stars and waiting for the game to catch up I just started city 38 about 2 weeks ago if I started the game over and collect the stars needed to move on to city to city would it make a difference
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Confused
I can’t figure out why I have a 1 on the icon on the Home Screen and can’t get it to go away no worries I open the game and there’s nothing that on numbers excepted my story to open to build monuments thanks magic gems how do I send a ticket in the game thanks magic gems I’ve read though all the categories and can’t find anything about the icons on the Home Screen reading though the information about the different categories is interesting things I didn’t know.I updated the game this morning thanks magic gems I’m really unsure about talking to a human I’ve had games miss up before I haven't had any other problems with the game except the icon showing a 1 and doesn’t go away thanks magic gems I’m just going leave the game like it is it’s not a problem I’m going to give the game 5 stars anyway I really enjoy
the game thanks again for all your help magic gems I have a question are you planning on adding more than 50 cities I’m not close to finishing all cities as of now thanks magic gems hi for the past 3 days I’ve collected stars from the balloon ride gotten my coins when I go back to collect my rewards from the dance challenge my stars are gone it shows a zero please fix that’s my only problem with the game thanks magic gems
I even tried playing the game after the update and my stars still go away after I finish the balloon ride my stars still go away after the balloon ride it’s been like this since Tuesday of last week please fix thanks magic gems
the game thanks again for all your help magic gems I have a question are you planning on adding more than 50 cities I’m not close to finishing all cities as of now thanks magic gems hi for the past 3 days I’ve collected stars from the balloon ride gotten my coins when I go back to collect my rewards from the dance challenge my stars are gone it shows a zero please fix that’s my only problem with the game thanks magic gems
I even tried playing the game after the update and my stars still go away after I finish the balloon ride my stars still go away after the balloon ride it’s been like this since Tuesday of last week please fix thanks magic gems
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Response from developer
Hello Magic Gems! 11/17/2025 - Thanks for your feedback. We recently fixed an issue where some players had extra stars that didn’t match their level. If your stars disappear on restart, it’s the game correcting those extra stars. You’ll keep all new stars once your level matches the scene you’re on. We’re sorry for the inconvenience. If you’d like help, feel free to contact us anytime. Thanks for your message! Update 7/21/2025 - Yes, we plan to continue adding cities! Our next city will drop soon!
