Scam alert
Please refund my money
I am writing to formally report a serious issue involving your trading platform and a financial loss of over $300.
I purchased a card for the purpose of completing a transaction on your app and submitted the card details through the platform as instructed. After submitting the card, I waited for approximately 49 minutes before receiving a response stating that the card had already been used.
So the card was purchased at the time 2:17 which is 8:17pm in Nigeria
So uploaded the card at the time 8:26 just few minutes after purchase
Then I wan so surprise to receive this notification after 49 minutes of confirmation that the card was already been used
I don’t know why used card will that that long before confirmation it’s a used card. Here is the card please credit me back my money I’m begging you guys
This situation is highly concerning and raises a serious red flag. I find it unusual that it took close to 49 minutes for the platform to determine that the card had already been used. I would like this matter properly investigated, including when and where the card was allegedly redeemed and whether the card details were accessed or processed by your platform.
I have receipts, transaction records, and other evidence relating to the purchase and submission of the card. I can provide these documents to assist with your investigation.
Please provide a clear explanation of what happened to the funds and why the card was reported as already used only after approximately 15 minutes. I am also requesting information regarding the procedure for recovering the money I have lost.
Please treat this as a formal complaint and confirm receipt of this report. I expect a prompt response and a full investigation into this matter.
Scammers
Terrible
I’ve lost a lot of money on this app
