업로드 연동
달력에서 추가 수정을 한 뒤 그 내용이 통계에 반영이 안되는거 같아서 총 착용시간 확인하는데 어려움이 있습니다
无法收到短信验证码
更换手机后想要恢复备份数据，但一直无法收到短信验证码并报错，卸载后重新下载也无法使用，希望及时优化。
Response from developer
验证码在中国部分地区不稳定，请确认之前是用手机而非苹果账号登录的。
업뎃후 불편
업데이트 이후로 달력기능이 너무 불편해요
전에 처럼 어제날짜 또는 오늘꺼만 보는게 더 낫고 수기로 달력 타이머 적을때 오늘이 아닌 다른날로 입력이 되어버려 이중일이네요….
전에 처럼 어제날짜 또는 오늘꺼만 보는게 더 낫고 수기로 달력 타이머 적을때 오늘이 아닌 다른날로 입력이 되어버려 이중일이네요….
Response from developer
의견을 보내주셔서 감사합니다. 최신 업데이트를 통해 캘린더 UI를 이전 버전으로 되돌렸습니다. 한번 사용해 보시고 의견을 알려주세요.
Great App Support
I love the app and I am very impressed by their tech support team.
I sent feedback on a bug I noticed from an update last week, and they responded within a few hours asking more questions about the bug. Within 2-3 business days, they told me to download the new update was issued and let them know if the issue was solved. The bug was fixed!
This interaction showed me that there’s someone (not some AI) caring for the app and improving it!
I sent feedback on a bug I noticed from an update last week, and they responded within a few hours asking more questions about the bug. Within 2-3 business days, they told me to download the new update was issued and let them know if the issue was solved. The bug was fixed!
This interaction showed me that there’s someone (not some AI) caring for the app and improving it!
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データ登録時のUIレスポンスが低下した
データ登録時
（カレンダー → 「+」 → 時間等の登録 → 右上のチェック）
の、UIレスポンスが、アップデート以降かなり遅くなりました。
アプデ前はチェックボタンを押してから即座に登録されカレンダー画面に戻っていたのですが、
アプデ後はチェックボタンを押してから1秒〜2秒ほどかかります。
また何度かチェックボタンを押さないと反応しない時もあります。
致命的なバグではありませんが、ユーザビリティが低下しているため、改修いただけますと幸いです。
（カレンダー → 「+」 → 時間等の登録 → 右上のチェック）
の、UIレスポンスが、アップデート以降かなり遅くなりました。
アプデ前はチェックボタンを押してから即座に登録されカレンダー画面に戻っていたのですが、
アプデ後はチェックボタンを押してから1秒〜2秒ほどかかります。
また何度かチェックボタンを押さないと反応しない時もあります。
致命的なバグではありませんが、ユーザビリティが低下しているため、改修いただけますと幸いです。
Response from developer
フィードバックをいただき、ありがとうございます。最新バージョンでは、タイマーの反応を改善いたしました。ぜひお試しいただき、ご感想をお聞かせください。
It used to be great
It was a great app but with the last updates on September 2026 it became impossible to use. Going to uninstall.
Helpful and easy to use
I like this app much better than the one from Invisalign. It is more intuitive and easier to use.
My favorite feature is the reminder to put my trays back in that keeps reminding me if I miss my goal time, in 5 minute increments. I also enjoy seeing all the Green days on my calendar from meeting my goal times!
I’m sure I don’t use half the features here, but I like the ones I use and they’re really all I need. And I only need the free version, although if I had an Apple Watch I might pay more for the extra features. (I do wish that having my time “out” on my lock screen were a free feature, instead of paid, because it’s a great idea!)
My favorite feature is the reminder to put my trays back in that keeps reminding me if I miss my goal time, in 5 minute increments. I also enjoy seeing all the Green days on my calendar from meeting my goal times!
I’m sure I don’t use half the features here, but I like the ones I use and they’re really all I need. And I only need the free version, although if I had an Apple Watch I might pay more for the extra features. (I do wish that having my time “out” on my lock screen were a free feature, instead of paid, because it’s a great idea!)
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Response from developer
Thanks for the glowing review. We wish you all the best with your treatment!
Latest update broke app!
Always loved this app, but this latest update seems to have made the calendar unusable. I can’t see recorded events for any particular day. Tapping on a particular date doesn’t show that dates times or notes. Seems to only show daily content from months ago. App seems to flicker too.
The new photo viewer is really cool to scroll through progress photos, though.
The new photo viewer is really cool to scroll through progress photos, though.
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好用
页面简洁干净，一目了然，操作很方便，点一下就能记录摘戴，有全屏提醒，可以定期多角度拍照对比，可以在手表上记录，不用每次都掏出手机
Response from developer
感谢您给予的高度评价！祝愿您的治疗一切顺利。
Easy to use
I find this really easy to use and very straight forward and user friendly. Also customer service is great they answered my email quickly and helped me with my question on a weekend within an hour.
Top is blocked
The newest version blocks the view of the tray number on and days left on treatment.
Updated version very buggy
Loved it when I first started using it but the updates are full of bugs. It’s not properly tracking the time out. Sometimes I get notifications to put them back in and sometimes I don’t. When I do get a notification it only registers taps on my watch at random. Fix the bugs!
Better than the official Invisalign app
Have been using it for a few months now and it’s great. I reached out to them about an issue and got a prompt response
Wish I could say different
It’s usually really nice and convenient but lately it has stopped sending notifications when time is up it’s so annoying
Unreliable
The homescreen widget used to work decently. UI was a bit delayed, but the app at least registered turning the timer on and off.
Lately the app has been acting like a tap was registered and I find out the next day that it skipped an entire meal time and thinks I’ve had my trays out all day. Annoyed that I paid $40 for something that works worse than a simple timer or piece of paper
Lately the app has been acting like a tap was registered and I find out the next day that it skipped an entire meal time and thinks I’ve had my trays out all day. Annoyed that I paid $40 for something that works worse than a simple timer or piece of paper
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Great App!
I am currently on tray 2 of my aligner journey & this app helps keep me accountable for hitting my 22 hr/day! Before I got my aligners, I was nervous about how I will be able to track how long I’ve had them out when eating, drinking, etc. I lose track of time, especially if I’m out and about or hanging out. This app will get me through the rest of my trays!!
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Great app and helpful support team!
I have been using this app consistently since starting my Invisalign journey earlier this year and it has been beyond helpful!
Support team is also extremely fast and helpful when (rare) cases of issues arise.
Support team is also extremely fast and helpful when (rare) cases of issues arise.
Not intuitive
Difficult to correctly change treatment. Reminders were nice. Now that I’ve finished treatment I can’t see where to tell it to end.
Lost tracking history
I was using the app for about a month to help me stay consistent with wearing my aligners. It was great and kept me accountable.
I had to erase my phone and start afresh because of external issues, but I do remember setting up a TrayMinder account with my Apple account so that my progress would be saved to the cloud. But when I reinstalled the app and tried to restore by singing into Apple account, nothing happens. I don’t even get an error message or no data found msg, it just silently fails.
Pretty disappointing
I had to erase my phone and start afresh because of external issues, but I do remember setting up a TrayMinder account with my Apple account so that my progress would be saved to the cloud. But when I reinstalled the app and tried to restore by singing into Apple account, nothing happens. I don’t even get an error message or no data found msg, it just silently fails.
Pretty disappointing
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기기 변경 시 구독 정보가 안 넘어감
아이폰에서 구독하여 사용하다가 갤럭시로 넘어갔는데 구독 내용 반영 안됨. 이것저것 백업 관련하여 누르다가 결국에는 정보 다 날라갔습니다. 확인 부탁드립니다
Response from developer
문제를 해결해 드릴 수 있도록 help@trayminder.com으로 연락해 주시기 바랍니다.
