TrayMinder Reviews: Is It Legit?

Customer Experience

Positive experience64.1% of reviews
Neutral11.8% of reviews
Negative experience24.1% of reviews

~ Based on 644 written reviews from the US App Store.

What users say about TrayMinder

Is TrayMinder Safe?

TrayMinder: Aligner Timer appears safe based on user ratings. AppsHunter Safety Score for TrayMinder is 95/100.

This assessment is based on 5,274 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.2% of ratings point to a safe experience
2.7% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 5,268 App Store ratings for TrayMinder.

Is TrayMinder Legit?

TrayMinder: Aligner Timer appears to be a legitimate app. AppsHunter Legitimacy Score for TrayMinder is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Super Hilfe

Habe die Bezahlvariante genutzt für meine Behandlung (5 Monate). Am Anfang habe ich nur für das Tracken der Zeit genutzt, was ich am hilfreichsten fand. Da hatte ich noch kein Gefühl wie schnell die Zeit rum ist 😅 Später habe ich immer Fotos hochgeladen um den Fortschritt festzuhalten. Fand ich auch eine super Motivation. Ich habe die App sogar meinem Zahnarzt gezeigt und er war begeistert. 🙂 Tolles Hilfetool, auch kostenlos.
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Response from developer

Vielen Dank für Ihre freundliche Bewertung! Ich wünsche Ihnen alles Gute für Ihre Behandlung!

App is unusable now (Fixed!)

The button to stop/start the timer does not work anymore.

EDIT: Bug has been fixed. Thank you!

Response from developer

Thanks for reporting. The issue has been fixed in the latest version. Please give it a try and let us know.

App is unusable now

The button to stop/start the timer does not work anymore. Every time I open the app I’m forced to see a screen that prompts me to log in or skip. The whole point is to keep it simple and quick but this breaks the usability.

Response from developer

Thanks for reporting. The issue has been fixed in the latest version. Please give it a try and let us know.

Lost all data after last update

I had Tray Minder since I started my treatment in January 2026. The last update was extremely glitchy and couldn’t save any of my recent progress pictures. I had to uninstall and re-install the app and now all data is lost. I an extremely disappointed as I paid to have a service and now all records are lost. I am also unable to see if my re-installed app is still linked to my paid subscription
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Great App, Responsive Team

I started with Invisalign’s app, but found it lacking. After a few weeks I switched to TrayMinder and have been quite happy with it. I’ve been using it for nearly a year now.

Recently, I had some thoughts on how I thought it could be even better, and I was surprised to see a feature I wished for get implemented (total hours tracking per tray being more readily visible).
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Buggy After Recent Updates

I was really happy with Tray Minder until the recent rapid fire updates, which have left it an unusable, buggy mess. I can’t even view my progress photos anymore, which is a core part of my treatment routine. Please chill with the vibe coding or introduce a QA process to review it.

갑자기 광고가 너무 심해졌어요 ㅠㅠ

여태 잘 쓰고 있었는데, 몇달 전부터 광고가 너무너무 심해졌어요..짧은 광고면 그러려니 하겠는데 착용 시간 등록해야 하는 상황에 무슨 몇분짜리 긴 광고가 계속되니 어플을 바꿔야 하나 싶을 정도예요...차라리 짧은 광고로 바꿔주심 안될까요ㅠㅠ

Response from developer

의견을 보내주셔서 감사합니다. 광고는 최대 3일에 한 번 표시됩니다. 광고를 전혀 보지 않고 싶으시다면 TrayMinder+ 구독을 고려해 주시기 바랍니다.

업로드 연동

달력에서 추가 수정을 한 뒤 그 내용이 통계에 반영이 안되는거 같아서 총 착용시간 확인하는데 어려움이 있습니다

Response from developer

제보해 주셔서 감사합니다. 해당 문제를 확인해 드릴 수 있도록 help@trayminder.com으로 직접 연락해 주시기 바랍니다.

Updated version is buggy

Was loving this app but the recent updated version has made it a lot worse. It’s slow, glitchy, and all the changes are for the worse. I need to restart it constantly and the icons are not responsive to touch. Pulling up the right day is next to impossible since it’ll randomly go to other days. It isn’t responsive when I try to add or edit a time. Very frustrating
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无法收到短信验证码

更换手机后想要恢复备份数据,但一直无法收到短信验证码并报错,卸载后重新下载也无法使用,希望及时优化。

Response from developer

验证码在中国部分地区不稳定,请确认之前是用手机而非苹果账号登录的。

The app needs optimizations

I only use the timer, push reminders, and daily/weekly/monthly stats. These straightforward features used to be snappy and work great, but UX has been getting worse and worse with recent updates. It takes several seconds to start or stop the timer, or edit when I started/stopped it - used to be instantaneous.
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업뎃후 불편

업데이트 이후로 달력기능이 너무 불편해요
전에 처럼 어제날짜 또는 오늘꺼만 보는게 더 낫고 수기로 달력 타이머 적을때 오늘이 아닌 다른날로 입력이 되어버려 이중일이네요….

Response from developer

의견을 보내주셔서 감사합니다. 최신 업데이트를 통해 캘린더 UI를 이전 버전으로 되돌렸습니다. 한번 사용해 보시고 의견을 알려주세요.

Great App Support

I love the app and I am very impressed by their tech support team.
I sent feedback on a bug I noticed from an update last week, and they responded within a few hours asking more questions about the bug. Within 2-3 business days, they told me to download the new update was issued and let them know if the issue was solved. The bug was fixed!
This interaction showed me that there’s someone (not some AI) caring for the app and improving it!
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データ登録時のUIレスポンスが低下した

データ登録時
(カレンダー → 「+」 → 時間等の登録 → 右上のチェック)
の、UIレスポンスが、アップデート以降かなり遅くなりました。

アプデ前はチェックボタンを押してから即座に登録されカレンダー画面に戻っていたのですが、
アプデ後はチェックボタンを押してから1秒〜2秒ほどかかります。
また何度かチェックボタンを押さないと反応しない時もあります。

致命的なバグではありませんが、ユーザビリティが低下しているため、改修いただけますと幸いです。

Response from developer

フィードバックをいただき、ありがとうございます。最新バージョンでは、タイマーの反応を改善いたしました。ぜひお試しいただき、ご感想をお聞かせください。

It used to be great

It was a great app but with the last updates on September 2026 it became impossible to use. Going to uninstall.

Helpful and easy to use

I like this app much better than the one from Invisalign. It is more intuitive and easier to use.

My favorite feature is the reminder to put my trays back in that keeps reminding me if I miss my goal time, in 5 minute increments. I also enjoy seeing all the Green days on my calendar from meeting my goal times!

I’m sure I don’t use half the features here, but I like the ones I use and they’re really all I need. And I only need the free version, although if I had an Apple Watch I might pay more for the extra features. (I do wish that having my time “out” on my lock screen were a free feature, instead of paid, because it’s a great idea!)
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Response from developer

Thanks for the glowing review. We wish you all the best with your treatment!

Latest update broke app!

Always loved this app, but this latest update seems to have made the calendar unusable. I can’t see recorded events for any particular day. Tapping on a particular date doesn’t show that dates times or notes. Seems to only show daily content from months ago. App seems to flicker too.
The new photo viewer is really cool to scroll through progress photos, though.
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好用

页面简洁干净,一目了然,操作很方便,点一下就能记录摘戴,有全屏提醒,可以定期多角度拍照对比,可以在手表上记录,不用每次都掏出手机

Response from developer

感谢您给予的高度评价!祝愿您的治疗一切顺利。

Easy to use

I find this really easy to use and very straight forward and user friendly. Also customer service is great they answered my email quickly and helped me with my question on a weekend within an hour.

Top is blocked

The newest version blocks the view of the tray number on and days left on treatment.