Reported to Apple
I was a legitimate TREADS customer and was charged $63.08 per month. The app is now nonfunctional for me, I have been unable to reliably obtain service or cancel through the available support channels, and the recurring charges continued anyway.
I have since found multiple recent customer reports describing the same issue: the app not working, support not responding, difficulty canceling, and continued billing.
If you are a current or former customer, check your bank statements carefully for recurring TREADS charges.
I have since found multiple recent customer reports describing the same issue: the app not working, support not responding, difficulty canceling, and continued billing.
If you are a current or former customer, check your bank statements carefully for recurring TREADS charges.
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Do not get this service! Read the reviews!
Like everyone else is experiencing, since paying off of my Treads account 2yrs ago, Treads app no longer works, Customer service no longer responds and they have recently been attempting to pull funds from my closed bank accounts using Stripe (an ACH company) that I didn’t give permission. I am currently working with Stripe to block Treads from attempting to charge my closed bank accounts that where closed for this very reason: to stop Treads from charging after subscription was satisfied.
Do Not be fooled! Go to COSTCO! They have better deals and service is always great!
Do Not be fooled! Go to COSTCO! They have better deals and service is always great!
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Unable to contact real person or sign into the app
This app worked great with steady service for both my vehicles for the first couple years. After it went to an AI only model, I never got service again. There is no real person to contact outside the AI chat. After I demanded to speak with a real person my account was locked out and I can longer sign in. I am still being charged for services that I have not received no can I access.
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Not in service anymore but still charging!!
We got treads several years ago and did the 2 year plan for tires and opted for a monthly oil change plan as well. Everything went great and we were very happy with our tires, service and ease of setting up appointments. After the 2 year plan was up we continued the oil change plan. But about 9 months ago we couldn’t set up a an oil change on the app. We tried to message tech support with no response, then email, then text. There is no phone number to call.
After several attempts I had to reach out to my bank to try to stop the payments. I had to get a new debit card. Trying to cancel my subscription was a nightmare.
After several attempts I had to reach out to my bank to try to stop the payments. I had to get a new debit card. Trying to cancel my subscription was a nightmare.
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No longer works
The app has stopped working, and I’m being charged for a service that no longer offers my tire size. I can’t even use the app to cancel my subscription. No online support of any kind is available. STAY AWAY FROM THIS APP.
It was good when it was good. Now it’s TRASH…
It was good when it was good. Now it’s TRASH…
